Absolutely disgraceful
Ordered 3D filament mystery box on 28th January. Waited nearly a week then they cancelled it saying stock ran out due to high demand. If you dont have stock dont take peoples money in the first place.
They processed my order, took payment immediately, then waited until it was too late to buy elsewhere before cancelling.
Their apology? Some useless 20% discount vouchers. I dont want discounts from a company that operates like this. Take orders they cant fulfill, string customers along, then offer vouchers as compensation.
This is how scam operations work. Completely unacceptable business practice. Stay well clear of EufyMake, their customer service is a joke and they clearly have no idea how to manage inventory or treat customers properly.
Will never order from them again.