eXciteOSA by Signifier Medical Technologies Reviews 451

TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

This device does work, however, despite costing a fortune you cannot get the replaceable mouthpieces which you cannot use after 90 days. So I paid a lot of money for something I cannot use and this wa... See more

Rated 5 out of 5 stars

Jasmine was the most caring professional that listened to my problem and quickly helped me find a way to solve my current issue. She desculated my stress level by informing me that the VA is providing... See more

Rated 5 out of 5 stars

I’ve tried 3 different apnea devices that cover various parts of the face. Even the smallest & least invasive didn’t work for me, I can’t sleep w/ anything on my face. The EXciteOSA has been wonderful... See more

Rated 3 out of 5 stars

I've been using mouthpiece for a while now and it does work, although you have to use it every day for the initial 90 days and then regularly afterwards. The app itself has consistently had bugs (cras... See more

Company details

  1. Medical Equipment Manufacturer
  2. Medical Equipment Supplier
  3. Medical Technology Manufacturer
  4. Sleep Clinic

Written by the company

Improving the quality of life, sleep, and relationships by tackling the root cause of OSA and snoring

Try today with our sleep guarantee!

If you don’t notice improvement after 6 weeks, return your device for your money back*

You must start using the device within 1 x calendar week of receiving your eXciteOSA. For optimal results, you should use it every day for 6 weeks. However, we know that we are all only human and people forget things – so we ask that you use it for a total of 6 weeks (a total of 42 days) within an 8 week period (56 days). A session is equivalent to 20 minutes. In addition, it is recommended that you increase the therapy intensity gradually over the treatment period to ensure that you give the treatment every chance of being effective.

Contact info

3.4

Average

TrustScore 3.5 out of 5

451 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 36% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

eXciteOSA Therapy Review

I was diagnosed with sleep apnea and prescribed CPAP. I stayed on CPAP for two years with no improvement in my symptoms. My doctor said to try eXciteOSA therapy, and I noticed a dramatic improvement in my mood and alertness. I do not feel the same urge to take an afternoon nap or hit the snooze button like before. I'm really amazed at the difference between before and after starting eXciteOSA therapy. Additionally, the customer service is very prompt and helpful.

January 10, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

This has been a welcome option to treat my mild sleep apnea. I've found the process to be easy and convenient. Initially I had some problems with getting the device to consistently connect to the app. Customer service was very helpful and quickly worked to resolve my issues with success. I plan to continue using the device.

December 15, 2022
Unprompted review
Rated 3 out of 5 stars

I’m dubious about the side effects of…

I’m dubious about the side effects of this device. My teeth had started hurting after the third session and I’m scared about side effects. Putting electrical charges in your mouth…sounds like a crazy idea when you think about it.

January 2, 2023
Unprompted review
Rated 5 out of 5 stars

Happy with my excite

I’ve been using the Exciteosa since January 2022. The physician that I work with was monitoring when I was using it she would look at my sleep even still using my CPAP and the night before .After about four months I asked her if we could do another sleep study she said yes, a few different things happened so we actually didn’t get to do it for another three months, but when we repeated my sleep study, my sleep apnea had went from severe to mild. She said I did not have to use my CPAP machine anymore. I continue to use my exciteosa I use mine daily maybe every other day but I am so happy with this product, and I am very thankful for it .

January 10, 2022
Unprompted review
Rated 5 out of 5 stars

More than a review it’s a concern

More than a review it’s a concern. I’ve been using this device for 19 days now (almost three weeks) and I still don’t see any improvement in my snoring. I wonder if anybody has seen any results prior to the suggested 6 weeks period

December 16, 2022
Unprompted review
Rated 5 out of 5 stars

All but reduced my snoring

Using the eXcite device was simple and I found I was able to increase the intensity of the sessions in a short period. In conjunction with an oral dental device I have all but reduced my snoring to close to nothing. I have tested with mild OSA (AHI-8) and will have a follow up test now that I have completed the initial eXcite treatment to confirm the AHI reduction.

January 3, 2023
Unprompted review
Rated 5 out of 5 stars

I suffer from mild to moderate sleep…

I suffer from mild to moderate sleep apnea and have a tongue base problem. I have tried so many products as alternative to cpap but nothing worked .So i decided to give excite OSA a go and 6 week money back guarantee was good deal aswell, i have to say I have been sleeping alot better and waking up fresher in the mornings since I have been using excite osa.
I would definitely recommend this to people with mild to moderate sleep apnea. It's a fantastic product.

January 2, 2023
Unprompted review
Rated 5 out of 5 stars

I did substantially reduce my snoring

I first heard about the ExciteOSA device at my doctor’s office. Another impression arrived soon after while listening to the Doctor Radio program on Sirius XM where the ExciteOSA device was described in detail by physicians with the possibility of it helping people like me with mild-to-moderate Obstructive Sleep Apnea reduce their snoring and even a chance to replace my CPAP machine. I purchased the ExciteOSA from my own physician with the hopes it would reduce my snoring and help me sleep more soundly and it certainly did both. As instructed I placed the device in my mouth every day for twenty minutes and increased the intensity at my own pace. The whole process is simple and painless, I do the session while watching “Jeopardy.” The app is clear and easy to use and does an accurate job of tracking and rewarding progress. At the 4-week mark I was definitely snoring less, some nights not at all. The next step for me is to do an overnight sleep test ordered by my doctor without the CPAP machine to see if I can literally replace the machine and use only the ExciteOSA. I recommend setting an appointment reminder on your phone to keep yourself consistent. Would love to see ExciteOSA add a visual or app reminder when the device battery is low. WIth regular use as directed at the beginning and only 2 sessions per week after my introduction I now snore only occasionally and briefly, very different from how I was before. My granddaughter who often sleeps over at my house is as grateful as I am.

December 27, 2022
Unprompted review
Rated 4 out of 5 stars

I tried a mouthpiece first for mild OSA…

I tried a mouthpiece first for mild OSA and couldn’t tolerate it. I like that this is an alternative to a CPAP. I had to learn to keep it dry inside and had a bit of issue with that at first. They have a very responsive support team. I am not sure yet if it helps for sleep apnea and snoring but will check soon. It’s easy enough to use.

December 27, 2022
Unprompted review
Rated 5 out of 5 stars

Definitely makes a difference.

I've been feeling fatigued and tired for as long as I can remember and seeing as my Dad has severe sleep apnea, I decided to get checked out. I completed some sleep studies through the VA and they determined I had mild sleep apnea that was bad enough to warrant treatment. They suggested I use eXciteOSA as there weren't any cpap machines available due to a shortage.

I primarily used the device during the spring months as my sleep apnea worsens considerably during allergy season, especially with my nose being blocked. I stopped using it during the summer and fall months, but I'm starting to feel lethargic and tired again and can attribute that to not using the device.

My overall wellness is much better when staying on schedule, but it can be hard to remember to use it especially if you get busy or travel a lot. Customer service has been great and the app is simple to use. My one complaint is the mouthpieces have an expiration date that starts the first time you use it and counts down regardless of whether you use the mouthpiece daily. I'd rather see it expire after a certain amount of actual uses, but it's a minor issue.

Overall, exciteOSA has greatly improved my quality of life. Sticking to the program is the hardest part, but if you do you'll notice a difference.

December 22, 2022
Unprompted review
Rated 4 out of 5 stars

Freedom in a Tiny Package

While there were a few early glitches as I learned aspects of using the device that weren't in the instructions, once I had that, it's been absolutely easy and consistent. 20 minutes a day that decreases to a few times a week after 3 months vs getting tangled in CPAP hose every night, worrying about having distilled water and figuring out how to travel with all of that...eXciteOSA wins hands down.
The staff has indeed been accessible 24/7, and each person I've dealt with has been knowledgeable, including knowing when to refer a question or concern to a specific somebody else.
It often does take a few weeks for the process to fully work for individual users, but it's totally worth (IMHO) the "settling in time" for the benefit that accrues.

December 21, 2022
Unprompted review
Rated 5 out of 5 stars

Minor snoring issues have started to decrease

I had minor issues with snoring that were only getting worse before my ENT doctor suggested trying eXciteOSA

It’s helping my breathing at night and I’ve noticed better quality of sleep and better breathing at night. I used to wake up in the middle of the night with a completely dry mouth and completely stuffed, dry, nose, but using eXciteOSA has reduced those problems for me

October 1, 2022
Unprompted review
Rated 4 out of 5 stars

I use eXciteOSA in conjunction with an…

I use eXciteOSA in conjunction with an oral appliance because I have moderate OSA. I have noticed relief with snoring with this device.

As far as the app, sometimes when I open it, the screen shows the very first session that I did, so I have to scroll all the way to today's session. Would be nice if there was a button where you could press to start today's session without having to scroll to the right.

December 21, 2022
Unprompted review
Rated 4 out of 5 stars

It Works!

Finally, my Husband has hope that something other than a CPAP machine can help with his OSA! ExciteOSA customer support has been responsive and helpful throughout the whole process. My Husband has never been ignored or left to figure out the continuing process of obtaining replacement mouthpieces without help.
I have seen a definite improvement in His condition. It may not have "cured" His condition, but it has greatly reduced his snoring and gasping episodes. I'm so thankful that the device has improved his overall health!

January 20, 2022
Unprompted review
Rated 5 out of 5 stars

I have been using Excite for about 3…

I have been using Excite for about 3 months now. It has been really easy to incorporate into my schedule and beats having the sleep with the CPAP. The app is easy to use, and the reminders are helpful. The assigned Excite Advocate has more than helpful and an absolute pleasure to work with. I completed my sleep study but have not gone in for the results. If my sleep has improved, I don't see myself ever going back to using a CPAP. I still use the device for 20mins a day for now and haven't transitioned over to less times a week. It's not inconvenient for me and would complete 20mins a day of therapy for 8-10 hours of quality sleep at night. The CPAP would wake me up, cause extreme dry eyes and gastro issues. Now I am able to sleep comfortably. The only issue for me was the charger giving out for a few days. It somehow ended up working again though. I might be an issue if I cannot easily get the tongue replacement or charger replaced quickly and it affects my sleep.

December 20, 2022
Unprompted review
Rated 5 out of 5 stars

Great alternative to CPAP!

I've been using eXcite since April 2022. For the first six weeks, it was twenty minutes every day. Now it's twenty minutes twice a week. I find it very easy to incorporate into my life. The app provides reminders, information, and access to help via chat. My partner reports that I "do the funny gasping thing" less every night and my sleep tests show an improvement as well!
I had gotten really frustrated with CPAP before trying eXciteOSA. CPAP was disruptive to my sleep, uncomfortable, dried my throat and eyes, un-sexy, and made me feel less rested than without it. I tried to stick with it because I have friends that have gotten to love their CPAPs, but I just never could. I'm so glad I learned about eXciteOSA and plan to stick with it forever!

December 19, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look