eXciteOSA by Signifier Medical Technologies Reviews 451

TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

This device does work, however, despite costing a fortune you cannot get the replaceable mouthpieces which you cannot use after 90 days. So I paid a lot of money for something I cannot use and this wa... See more

Rated 5 out of 5 stars

Jasmine was the most caring professional that listened to my problem and quickly helped me find a way to solve my current issue. She desculated my stress level by informing me that the VA is providing... See more

Rated 5 out of 5 stars

I’ve tried 3 different apnea devices that cover various parts of the face. Even the smallest & least invasive didn’t work for me, I can’t sleep w/ anything on my face. The EXciteOSA has been wonderful... See more

Rated 3 out of 5 stars

I've been using mouthpiece for a while now and it does work, although you have to use it every day for the initial 90 days and then regularly afterwards. The app itself has consistently had bugs (cras... See more

Company details

  1. Medical Equipment Manufacturer
  2. Medical Equipment Supplier
  3. Medical Technology Manufacturer
  4. Sleep Clinic

Written by the company

Improving the quality of life, sleep, and relationships by tackling the root cause of OSA and snoring

Try today with our sleep guarantee!

If you don’t notice improvement after 6 weeks, return your device for your money back*

You must start using the device within 1 x calendar week of receiving your eXciteOSA. For optimal results, you should use it every day for 6 weeks. However, we know that we are all only human and people forget things – so we ask that you use it for a total of 6 weeks (a total of 42 days) within an 8 week period (56 days). A session is equivalent to 20 minutes. In addition, it is recommended that you increase the therapy intensity gradually over the treatment period to ensure that you give the treatment every chance of being effective.

Contact info

3.4

Average

TrustScore 3.5 out of 5

451 reviews

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Replied to 36% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

My experience has been exceptional with…

My experience has been exceptional with eXciteOSA it has been over 2 years I have been using the company it has completed got rid of my sleep apnea and snoring, the service from the company has been extraordinary they guide you through it all simple and straightforward. I would recommend to worldwide patients.

July 7, 2023
Unprompted review
Rated 5 out of 5 stars

eXciteOSA helped my severe sleep apnea

Having been diagnosed with severe sleep apnea, I began using the eXciteOSA device on March 17, 2023. After 60 days of consistent daily use, my results weren't as good as expected. So I called the company customer service department and they agreed to give me 30 more days on the money back guarantee if I wanted to keep using the device. I accepted their offer and I am glad they gave me the extra time. I did a second sleep test on June 24-25. The results were very positive. Per my Doctor, my AHI went from 31 down to less than 4 after three months using the device. And my average oxygen level increased by 6 percentage points up to the mid 90's. I am extremely pleased with the results. Now I won't have to use a CPAP device or have surgery.

June 29, 2023
Unprompted review
Rated 5 out of 5 stars

Life Changing device!

Life Changing device!
In April 2023 I went to my endocrinologist because I was not sleeping at night, extremely exhausted during the day and generally miserable. I also had a daily sore throat and phlegm upon waking. I was unable to drive because my exhaustion was so bad. My Dr. explained to me that based on my symptoms I most likely had sleep apnea. I researched it and went on TikTok for any suggestions on how to help my sleep apnea (my sleep study isn't until Aug 29, 2023). I found a TT about exciteOSA tens units. She had such success I researched the company and ordered one with a home sleep study (thru another company). Based on the results and my symptoms I definitely had sleep apnea.
I have been using the device since May 2023 and it's now July 5th - I sleep thru the night, I have energy during the day and am no longer taking daily naps just to go to sleep at 7:30pm. I use the device every night before bed; my husband rarely wakes me up to tell me to turn over because I am snoring. I no longer have daily sore throats or coughs because I am sleeping with my mouth closed. My life has changed because of this device and I am so thankful to have found them (thanks Social media team!!)
Thank you for this device - my life has truly changed because of you.

July 5, 2023
Unprompted review
Rated 5 out of 5 stars

I've struggled with sleep apnea for…

I've struggled with sleep apnea for several years but was unwilling to use a CPAP. I tried a dental oral device but it caused jaw issues for me. eXciteOSA has been a game changer. I no longer have breathing disturbances on my oura ring and I'm sleeping alot better.

June 5, 2023
Unprompted review
Rated 4 out of 5 stars

The device is easy to use and allows me…

The device is easy to use and allows me to make and keep progress on combating my mild sleep apnea. The amount of time invested is minimal. I wish the device had a little longer usable life so that we do not have to replace the mouthpiece so often.

June 23, 2023
Unprompted review
Rated 5 out of 5 stars

I have been using the Excite OSA device for 18 months

I have been using the Excite OSA mouthpiece for the past 18 months and it has significantly reduced the intensity of my snoring. The device is very easy and not uncomfortable to use. The system for use is very straightforward and easy to follow. It was recommended by my sleep specialist and I am really glad that I decided to try it.

June 26, 2023
Unprompted review
Rated 5 out of 5 stars

Excite OSA is a fantastic alternative…

Excite OSA is a fantastic alternative to using a CPAP machine. As someone who struggles with obstructive sleep apnea, I was apprehensive about using a CPAP machine due to the discomfort and inconvenience involved. However, after trying Excite OSA, I have been blown away by the effectiveness and ease of use.

Firstly, the device itself is incredibly compact and lightweight, making it much more comfortable to wear than a bulky CPAP machine. It is also extremely easy to set up, and the accompanying app provides clear instructions and helpful hints to ensure a smooth and simple user experience.

In terms of efficacy, I can say without hesitation that Excite OSA has made a significant improvement in my sleep quality. By targeting the root cause of sleep apnea – the relaxation of jaw and throat muscles – Excite OSA has successfully minimized the number of apnea events I experience during sleep, resulting in a more restful and refreshing night's sleep.

Overall, I highly recommend Excite OSA to anyone who struggles with sleep apnea and is looking for an effective and convenient alternative to using a CPAP machine. It has been a game-changer for me, and I'm sure it will be for others too.

There customer Service is great and very professional and knowledgable and very attentive to your needs.

sincerely
Luis Castillo

Luis Castillo

June 26, 2023
Unprompted review
Rated 5 out of 5 stars

A Proactive Sleep Apnea Solution that Really Works

I was exceptionally happy to find the eXcite OSA device when searching for a proactive way to treat my sleep apnea, instead of being locked into a passive solution that would impact my sleep (like cpap). The treatment is super simple, and any concerns about discomfort went away after the first session. What surprised me is I experienced better sleep and a greatly reduced snore score in the first couple weeks. The tech is super easy to use, the support team is very responsive, and most importantly it works. I am so relieved eXcite OSA has been made available!

June 21, 2023
Unprompted review
Rated 5 out of 5 stars

I was having some difficulties…

I was having some difficulties purchasing
A new mouth piece and patient support was very helpful . I wish I started there instead of driving around and making phone calls that continued with misguided information . This is a thank you for being support and solving an issue . As for me I'm on day 51 I still have some snoring but my wife says I'm not tearing the paint off the walls anymore .

June 16, 2023
Unprompted review
Rated 5 out of 5 stars

Happy customer

I have been using the excite OSA for a year now,I sleep much better and longer and I no longer snore which was my husband's biggest concern lol.i feel more rested.thanks excite

June 15, 2023
Unprompted review
Rated 1 out of 5 stars

Apnoea, from severe to mild and back to severe

Edit - I am changing my review to the lowest score as excite refuse to ship replacement mouthpieces. The excuse given is "Supply chain issues". The truth being that they have taken a lucrative contract in the US at the detriment to their European Customers health. I am now back at severe apnoea and worse than before.
_____________________________________________

I'll try to keep this short, I was diagnosed with moderate sleep apnoea, I could not adapt to CPAP at all. After Covid I went from moderate to severe apnoea. On my own research I found eXcite and my sleep specialist was open to me trying it. eXcite is not available in my country on health insurance.

I now have mild sleep apnoea and hope it will improve even more.

I had tried other treatments to no avail. Custom made mandibular device, negative airway system and others

June 13, 2023
Unprompted review
Rated 5 out of 5 stars

I used a CPAP machine for 4 years

I used a CPAP machine for 4 years. Struggled with the mask and finally I just couldn't take it anymore. My doctor advised I give the eXciteOSA a try. I did and for the first time in 4 years I had a good nights sleep!
My husband says my snoring is minimal now!! Woohoo!
My sleep apnea encounters decreased tremendously to where I have only 1-2 encounters per night, based on my recent sleep study. Now that I have completed my 6 weeks use, I use the eXciteOSA faithfully twice a week. I feel so much better. I highly recommend this treatment. Thank you eXcite OSA!!

June 6, 2023
Unprompted review
Rated 4 out of 5 stars

Good for mild sleep apnea

Good for mild sleep apnea. Tried for 3 months & saw improvement. Stopped for 3 months & getting headaches, thus going back to trying it again. Long term weight control & good diet / exercise is the key but this new technology or essentially exercising the tongue seems to helps mild apnea.

June 4, 2023
Unprompted review
Rated 5 out of 5 stars

I have been using the device for 56…

I have been using the device for 56 days and am seeing significant improvement. The treatments are well tolerated and easy to do. The few times I had problems, I was easily able to reach an agent and the customer service was excellent. The advantages of this daytime treatment to CPAP is huge so I would urge anyone with OSA to try this treatment first.

May 24, 2023
Unprompted review
Rated 5 out of 5 stars

I have been using the device about six…

I have been using the device about six months and can see a definite difference. I sleep better, have more energy, and just feel better overall. The device is easy to use and beats a cpap hands down.

June 2, 2023
Unprompted review
Rated 5 out of 5 stars

It works!

This device has helped so much with my snoring and sleep apnea. My snoring had gotten so bad that my partner and I started sleeping in different rooms. We are now back to sleeping in the same room and they don't wake up anymore. I recommend this to anyone suffering from snoring and sleep apnea.

June 1, 2023
Unprompted review
Rated 5 out of 5 stars

Improved Sleep Apnea Symptoms

I have seen several improvements. A reduction in snoring and an increase in energy. It is a convenient way to address moderate sleep apnea without have to sleep in a CPAP machine.

April 1, 2023
Unprompted review
Rated 4 out of 5 stars

I have just completed the 6 week phase…

I have just completed the 6 week phase of every day use. One thing that’s for sure is I no longer dream that I’ve stopped breathing and I only need to get up once in the night if at all. The reason for taking a star away is to make any new patients aware of the ongoing costs. The mouthpiece needs replacing every 3 months. It has a chip in it and has electrodes, meaning that it is not cheap. Given the recent increase in price, you’re looking at an extra £240 a year on top of the initial device cost. That said, can you put a price on a good night’s sleep??? I hope they develop cheaper/longer lasting mouthpieces in the future.

May 29, 2023
Unprompted review
Rated 1 out of 5 stars

No improvement after 6 months use

I have been using the device for near 6 months daily (missed a few days). I have had no improvement in snoring or with my apnoea events being reduced. My recent sleep study and apnoea events report show no improvement whatsoever, so the device isn't delivering what it claims.

I decided to stick with it and happy to carry on for a year and see what happens, however today was the last straw. I went to use the device and it would not work as it says I need a new mouth piece, which I was told needs replacing after 90 days of use. I only got 45 days of use with the latest mouth piece and the app won't work unless I purchase another. The price of the mouth piece has increased recently.

The initial cost of the device and the limited use of the mouth piece requiring repurchase every few months makes this an expensive solution, which has no guarantee of working.

This is my experience and I would have been happy to keep using the device if I wasn't cheated on the use of the mouth piece.

May 25, 2023
Unprompted review
eXciteOSA by Signifier Medical Technologies logo

Reply from eXciteOSA by Signifier Medical Technologies

Dear Todd,

Thank you for choosing eXciteOSA as your therapy option for your sleep disordered breathing. We greatly appreciate your feedback, as it helps us improve our products and services for our patients.

We understand your disappointment in not experiencing the desired improvement in snoring or reduced apnea events despite using the device for nearly six months. We apologise for any inconvenience this may have caused you.

Regarding the issue with the mouthpiece, we want to assure you that it has undergone extensive testing in accordance with all regulatory standards to ensure safety and reliability. We continually strive to develop and improve our solutions for sleep disordered breathing.

We acknowledge your frustration with the limited lifespan of the mouthpiece and the recent price increase. Our pricing reflects the ongoing research, development, and manufacturing costs associated with creating a high-quality, effective solution. However, we understand your concerns about the overall cost and the absence of a guarantee of its effectiveness.

We take the performance and reliability of our device seriously and always adhere to best practices in testing to demonstrate that eXciteOSA is a low-risk device with significant benefits to our patients' sleep quality and overall quality of life.

We are here to support you on your journey towards better sleep, and we appreciate your willingness to continue using the device. If you have any further questions or concerns, please don't hesitate to reach out to our dedicated support team.

Thank you once again for your feedback and for being a valued member of the eXciteOSA community.

Best regards,

The eXciteOSA Team

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