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GetScanned Reviews 

328
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 221 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the fast booking process and efficient scanning services that deliver results quickly and smoothly. People often praise the supportive staff and professional customer care throughout every stage of the medical procedure. Some reviewers were not happy with scheduling issues, noting that their selected scan dates or locations changed unexpectedly after the initial booking. A few individuals also mentioned experiencing difficulties when trying to communicate with support teams to resolve these frustrating appointment delays. Additionally, consumers occasionally reported that aftercare communication could be improved following the completion of their medical scans.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting a seamless and professional experience from... See more

Staff

Reviewers highlight positive aspects of staff, describing them as consistently professional, helpful, and... See more

Customer service

Consumers find customer service to be positive, highlighting professional, helpful, and polite support... See more

User experience

People report positive experiences with user experience, highlighting a professional and smooth process from... See more

Booking process

Customers had positive experiences with booking_process, frequently describing the system as quick, simple,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything went pretty much according to plan, except arguably the result (which was both relatively good news and unexpectedly bad news for unforeseen reasons.). The post MRI scan bit went smoothly a... See more

Rated 5 out of 5 stars

Please don’t hesitate to use this company. Phenomenal customer service. I booked a scan for asap on a Wednesday, their GP phoned that afternoon and I was scanned on the Friday and report that Friday t... See more

Rated 5 out of 5 stars

Great customer service . Smooth and excellent service and guidance at all stages of setting up referral from doctor to scan themselves. Great value for money too. Kind and considerate staff. Speci... See more

Rated 5 out of 5 stars

Amazing service from start to finish. Customer care was excellent, and communication was spot on throughout. Booking was quick and easy, and I was able to get my MRI scan done very promptly. I even r... See more


Company details

  1. Medical Diagnostic Imaging Center
  2. MRI Center
  3. Online Marketplace

Written by the company

GetScanned is a booking platform for private medical scans in the UK. We arrange MRI, Full-Body MRI, CT, ultrasound and X-ray scans at over 200 CQC-registered scanning centres, with appointments usually available within a few days. Private scans need a referral, and most people don't have one. That's the part we handle. Every booking includes a GP consultation, where a doctor reviews your symptoms, confirms which scan is right for you, and issues the referral the scanning centre needs. If you already have a referral from your own GP or a consultant, you can use that instead. Our team coordinates the rest. We confirm your appointment with the centre, explain how to prepare and what to bring, and stay contactable throughout. Your images are read and reported by a consultant radiologist, and your report is typically returned within 3 working days. If you'd like to talk your results through with a doctor afterwards, we can arrange a follow-up GP consultation. One price covers your consultation, referral, scan and report, with nothing added afterwards. Prices vary by scan type, body part and location, and are shown before you book alongside appointment availability. If you find the same scan cheaper at the same clinic, advertised publicly, we'll match the lower price. Scans available through our network cover areas including the head and brain, spine, knees, shoulders, hips, abdomen and pelvis. We work with individual patients, clinicians, medical reporting organisations and rehabilitation providers - anyone who needs diagnostic imaging arranged quickly and without a wait. Search by location at uk.getscanned.me to see the centres nearest you, live prices, and the earliest available appointments.

Price Match Guarantee

We won't be beaten on price

Found the same scan cheaper at the same clinic? Send us proof, and we'll match the lower price.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

328 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 44% of negative reviews

Typically replies within 1 month

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4.7

All reviews

(328)

221 reviews in the last 12 months

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Rated 5 out of 5 stars

GetScanned’ service is phenomenal

GetScanned’ service is phenomenal! Definitely 5 star +. I was approved on a Friday at 18h00 for a Chest CT Scan. They got me into the facility at Queens on Monday morning at 11h00. By Tuesday I had copies of my CT Scans & the report.
The service by Yarharth Dubey & Sonia were exceptional. They kept in touch throughout the process and were delightful to liaise with. Thank you so much & highly recommend for speed and efficiency!

July 27, 2026
Unprompted review
Rated 5 out of 5 stars

scan for head and spine

I booked scan for head and spine, booking process is easy and straightforward, i was contacted the same day and got scan in 3 days, results after scan received following day. Everyone were really helpful and professional. Highly recommend.

July 27, 2026
Unprompted review
Rated 5 out of 5 stars

Process was very efficient

All worked as it should having received a scan appointment very quickly. Report was delivered to my physio within 2 working days which means at my next physio appointment we can discuss the content. Very efficient.

July 28, 2026
Rated 5 out of 5 stars

Great customer service

Great customer service . Smooth and excellent service and guidance at all stages of setting up referral from doctor to scan themselves. Great value for money too. Kind and considerate staff.
Special thanks in this regard to Richa.
Thank you

July 22, 2026
Unprompted review
Rated 5 out of 5 stars

Service was quick and responsive

Service was quick and responsive. Staff made it easy to book. staff that did the scan were friendly and reassuring and got results within 2 days of scan.

July 20, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant

Great company very helpful and a recieved a detailed scan. Thank you for helping highly recommended.

Thanks Anthony

July 20, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with GetScanned

Great experience with GetScanned. Originally I booked and paid for a full body MRI which initiated a video gp call. During this call the gp was very thorough and recommended that based on my symptoms a CT scan would be more beneficial for me and arranged a referral immediately. Arjun at GetScanned kept me well informed with locations and arranging the alterations due to price difference (only issue was location availability of the CT was not as widely available as the MRI - MRI was an hour travel but closest CT was 3hours travel).
Managed to arrange to CT scan within 1 week and have received the results and report within 4days (which includes the weekend), so very fast service.

July 20, 2026
Unprompted review
Rated 5 out of 5 stars

The whole process from start to finish…

The whole process from start to finish was very smooth.
The two ladies who conducted the scan were both extremely helpful and polite.
I was sent my results within a couple of days and also received a follow up call to see if I was happy with the whole process, which I was.

July 15, 2026
Rated 5 out of 5 stars

Speedy

Spoke to someone who booked me in, scan was done within a week and received results the next day. Great experience, would definitely recommend and fair price.

July 14, 2026
Unprompted review
Rated 5 out of 5 stars

Very efficient and professional service

I requested a next day MRI scan as I couldn't get a diagnosis but was in pain needed to know what the issue was.

I was called back virtually immediately, had the process explained. The doctor then called me directly confirmed my symptoms and requirements and referred me for a MRI.

I was then contacted and offered a choice of 2 appointments for the following day.

Once accepted it was immediately confirmed. On the day the whole process was professionally and efficiently undertaken, excellent communication throughout and the hospital was spotless.

The results were provided in 48 hours as promised and were very comprehensive and I am now discussing with my GP.

This efficient service has provided me with piece of mind and a quick way forward.

I would not hesitate in using these again in future and would happily recommend them

July 14, 2026
Unprompted review
Rated 5 out of 5 stars

Next Day MRI Scan

Very fast (next day) response to our request for a MRI scan. Staff were very helpful and the detailed report with scan images were available within two working days.

We were in limbo, awaiting triage for an NHS MRI scan with no helpful indication of when this might occur - "we are very busy at the moment" being the only feedback. We didn't know whether it would days, weeks or months before we would hear and web searches indicating 6 to 18 weeks. Stuff that! Contacted GetScanned and we were processed within 24 hours (and the scanner unit was only seven miles from home, so all very convenient).

July 9, 2026
Unprompted review

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