L'Occitane en Provence Reviews 3

TrustScore 4 out of 5

3.9

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Company details

  1. Cosmetics Store
  2. Beauty Supply Store
  3. Cosmetics and Perfumes Supplier
  4. Perfume Store

Information provided by various external sources

L'Occitane en Provence and commonly known as L'Occitane, is an international retailer of body, face, fragrances and home products based in Manosque, France.


Contact info

3.9

Great

TrustScore 4 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Absolutely amazing products

Absolutely amazing products and fantastic customer services - I have used them for the passed 4 months and the improvement in my skin is remarkable- being a woman of a certain age 😋 these products are simply fantastic and worth every penny - thank you L’Occitane

July 7, 2025
Unprompted review
Rated 1 out of 5 stars

Cant Contact them

Ordered 9 days ago, still saying awaiting carrier to collect. the telephone number says its closed so contact via website. The contact page on the website says Error page not found.
Unable to contact so have raised a claim through paypal to get a refund.

November 27, 2022
Unprompted review
Show reviews in all languages. (3 reviews)

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