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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful products, highlighting the exceptional quality of materials and craftsmanship, with many expressing delight over their custom-made dresses. People find the ordering process straightforward and the website easy to navigate, appreciating the wide selection of styles and colors available. However, some customers were dissatisfied with specific aspects of their orders, such as receiving a dress with incorrect color details. A few other people also felt that the cancellation policy was unclear, leading to unexpected fees. Additionally, a small number of reviewers experienced significant delays in order processing, which caused concern for time-sensitive events.

What people talk about most

Product

Clients share positive opinions on product, particularly praising the excellent choice of dresses, stunning... See more

Order

Reviewers mention positive feedback about order. Many customers found the ordering process easy,... See more

User experience

Customers consistently report positive experiences with the user experience. Reviewers found the website easy... See more

Website

People report positive experiences with the website. Many customers found it easy to operate, navigate, and... See more

Quality

Reviewers highlight positive aspects of quality. Customers are thrilled with the exceptional quality of the... See more

Based on these reviews

Rated 5 out of 5 stars

Absolutely gorgeous dresses and amazing styles I've never seen before. Prices are amazing. Customer service team are excellent I'm from the UK and am spreading the word about this brilliant site.

Company replied

Rated 5 out of 5 stars

I was able to see the colour by ordering colour swatches which helped a lot . From placing the order I came across another Missacc on trust pilot which had bad reviews so I emailed my concern and was... See more

Company replied

Rated 5 out of 5 stars

I have bought 4 dresses so far and I’m ordering 2 more today. I’m absolutely obsessed with Missacc. Fantastic company to buy from Quality is amazing Prices are incredible. Highly recommended to eve... See more

Rated 5 out of 5 stars

Stunning dresses! The colors are rich, the fabric feels wonderful, and the craftsmanship is superb. Each piece is clearly made with care and elegance. Highly recommend—thank you for creating such beau... See more


Company details

  1. Dress Store
  2. Bridal Shop
  3. Wedding Store

Written by the company

Missacc, established in 2017, is an online boutique specializing in wedding and formal dresses. We are devoted to providing women with an endless variety of timeless gowns and dresses that make their formal and special occasions unforgettable. At Missacc, we have our own wedding dress factory with a professional design team and a complete wedding dress production and manufacturing process. We provide our customers with a wide range of high-quality wedding dresses. Each of our wedding dresses bridesmaid dresses, mom dresses, evening dresses, and prom dresses will be presented to our customers with unique style, tailor-made design, and attentive service.


Contact info

4.8

Excellent

TrustScore 5 out of 5

224 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Flawless Elegance

The designs are diverse and elegant. I literally found what I was looking for instantaneously from a wide range of stunning looks. The option for free tailoring is also great! Although I'm yet to receive my order, I'm confident the quality will be top notch.

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Really good to order custom sizing for…

Really good to order custom sizing for items, including whether you want to add extra length, pockets or anything else.

April 11, 2026
Unprompted review
Missacc logo

Reply from Missacc

Thank you so much for your wonderful feedback! We're thrilled to hear you enjoyed our custom sizing options and the ability to personalize your items with extra length, pockets, and more. Making your perfect piece is exactly what we aim for!

Rated 4 out of 5 stars

Lots of style variety but the colours…

Lots of style variety but the colours were not always consistent across styles

April 9, 2026
Unprompted review
Missacc logo

Reply from Missacc

Thank you for your kind feedback! You're absolutely right—due to different fabric textures and materials, the same color may appear slightly different across styles. To help you choose with confidence, we offer free color swatches before you order. Feel free to contact us anytime!

Rated 5 out of 5 stars

Website was easy to navigate

April 9, 2026
Unprompted review
Missacc logo

Reply from Missacc

Thank you so much for your kind words! We're delighted to hear that you found our website easy to navigate. We strive to make your shopping experience as smooth and enjoyable as possible. Happy shopping!

Rated 5 out of 5 stars

Very nice site with a lot of good…

Very nice site with a lot of good dresses

April 9, 2026
Unprompted review
Missacc logo

Reply from Missacc

Thank you so much for your lovely feedback! We're thrilled you enjoy our collection of dresses. Happy browsing and we hope you find your perfect dress!

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