Lasted less than a week cutting small to medium logs. Save your money
Performance: 1
Quality: 1
Value for money: 1
Sold by Ryobi Tools UK
The information on this page is based solely on product reviews written by customers of Ryobi Tools UK via Trustpilot.
Here’s what people highlighted
Performance
Quality
Value for money
Product details
Brand: Ryobi
RY18CS20A-0
GTIN: 4892210199515
MPN: 5133005414
All reviews
Excellent chainsaw easy to use after set up which can be a bit fiddly. I’ve used it to forage for logs it’s size makes it easy and safe to use as long as you don’t expect it to fell large trees it does manage 8 inch cuts easily and the battery performs well, you can get at least 30 cuts through hard wood from 1 charge. It is very ergonomic and lightweight so easy to carry the build quality is of a high standard and has survived a number of drops and bumps without damage. Overall a good quality tool for small to medium log cutting it is safe to use and requires minimal maintenance prior too use.
Performance: 5
Quality: 5
Value for money: 5
Awkward to get the side back on when ..You need two people for this and not a lot of power...its ok
Performance: 2
Quality: 2
Value for money: 1
Reply from Ryobi Tools UK
Thank you for taking the time to review Ryobi, we appreciate all feedback, whether positive or negative, as it helps us to improve our products and services.
We will pass your comments on to our Product Development team.
Kind Regards
Ryobi After Sales Team
Very good tool very easy to and cuts quite a lot on one battery charge
Performance: 5
Quality: 5
Value for money: 5
Excellent. It’s had heavy use since purchase and has surpassed expectations. Brilliant bit of kit.
Performance: 5
Quality: 5
Value for money: 5
Very easy to set up and use. Good solid build, does the job better with no cables to trip you up !
Performance: 5
Quality: 5
Value for money: 5
It should have a chain oiler! It’s very inconvenient to oil manually!
Performance: 5
Quality: 5
Value for money: 5
Very disappointed that such a 'dangerous' (sharp saw blade) required 'self assembly', particularly given the tricky nature of installing and securing the chain. This compounded by the very disjointed parts list and the numbering being a hundred or so pages apart in the booklet! :-(
Performance: 3
Quality: 5
Value for money: 4
it arrived on time and well packaged then went together easily but to early to say what it will really be like as i have only cut one tree trunk ,which it did well
Performance: 4
Quality: 4
Value for money: 4
Really good cuts perfectly does what it says on the tin
Performance: 5
Quality: 5
Value for money: 5
Cuts well through branches but hard work on stumps
Performance: 4
Quality: 5
Value for money: 4
Nice and light so the wife can use it with no problem
Performance: 4
Quality: 4
Value for money: 4
Proved to be the perfect tool for cutting back our pear trees and Laurel.
Performance: 5
Quality: 5
Value for money: 5
Great bit of kit. Performance is top notch for this compact unit. Cuts very well and battery life is very good.
Performance: 5
Quality: 5
Value for money: 5
Good quality saw does the job.
Performance: 4
Quality: 5
Value for money: 4
Reply from Ryobi Tools UK
Hello,
Thank you for taking the time to write your review.
We are happy to hear that our service was excellent, and we look forward to welcoming you back in the future.
Kind Regards,
The Ryobi UK Team
Perfectly adequate performance and value for money.
Performance: 5
Quality: 5
Value for money: 5
Reply from Ryobi Tools UK
Hello,
Thank you for taking the time to write your review.
We are happy to hear that our service was excellent, and we look forward to welcoming you back in the future.
Kind Regards,
The Ryobi UK Team
Excellent would buy again
Performance: 5
Quality: 5
Value for money: 5
Reply from Ryobi Tools UK
Hello,
Thank you for taking the time to write your review.
We are happy to hear that our service was excellent, and we look forward to welcoming you back in the future.
Kind Regards,
The Ryobi UK Team
Only RYOBI tool I have been disappointed with as it lacks the power to handle small diameter hard woods.
Performance: 2
Quality: 4
Value for money: 5
Reply from Ryobi Tools UK
Thank you for taking the time to review Ryobi, we appreciate all feedback, whether positive or negative, as it helps us to improve our products and services.
We will pass your comments on to our Product Development team.
Kind Regards
Ryobi After Sales Team
found instructions to assemble saw unclear.
Reply from Ryobi Tools UK
Hello,
Thank you for taking the time to write your review.
We are glad that your experience was positive, and we thank you for your feedback.
We hope to welcome you back in the future.
Kind Regards,
The Ryobi UK Team
Everything I needed
Performance: 5
Quality: 5
Value for money: 5