18V ONE+™ Cordless Palm Sander (Bare Tool)

18V ONE+™ Cordless Palm Sander (Bare Tool) Reviews

A product’s star rating is calculated as the average of all its reviews.


Ryobi Tools UK logo

Sold by Ryobi Tools UK

uk.ryobitools.eu

83.6K Reviews

4.5

The information on this page is based solely on product reviews written by customers of Ryobi Tools UK via Trustpilot.


Here’s what people highlighted

Performance

4.7

186 ratings

Quality

4.6

185 ratings

Value for money

4.6

185 ratings


Product details

Brand: Ryobi

RPS18-0

GTIN: 4892210202314

MPN: 5133005394


All reviews


Rated 4 out of 5 stars

This sander works very well. It gets into corners easily which was my main reason for purchase. The vacuum cleaner attachment enables a nearly dust free job. However, the adaptor for the vacuum cleaner does not attach firmly enough to the body of the sander causing it fall out while in use. Also, my vacuum cleaner hose is incompatible with the adaptor which meant I needed to fabricate a means of fitting the two tubes together. This in turn may well have caused the issue with the adaptor disconnecting. A better adaptor design would make this a great battery sander.

Performance: 5
Quality: 4
Value for money: 5
Rated 1 out of 5 stars

Stopped working after an hour. Will be returning this item. Very poor and cost me time on a job.

Performance: 1
Quality: 1
Value for money: 1
Ryobi Tools UK logo

Reply from Ryobi Tools UK

Hello,

Thank you for taking the time to write your review.

We are sorry that you are unhappy with the experience you have had with us.

To allow us to look into this for you, please can you contact us on 0333 006 9474, option 1 so that we can assist further.

We hope that you will allow us the opp
ortunity to restore your faith in us.

Kind Regards,
The Ryobi UK Team

Rated 5 out of 5 stars

Quite a powerful sander that does an excellent job sanding. Vibration tends to be quite strong. Noise level is within the range expected but comfortable. Battery life is excellent, well within the time, 25 / 30 minutes, that it took to complete the job. Altogether, a first-class machine.

Performance: 5
Quality: 5
Value for money: 5
Rated 4 out of 5 stars

Sander does what it says ie; sands ;;my only critique is that it doesn’t come with a universal connection (understand there’s many vacuum variables); which my (shark) doesn’t fit; it would be helpful if sander came with a universal fitting or a separate bag was available to purchase to connect to the sander rather than having room full of dust because fitting doesn’t match my hoover model

Performance: 4
Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Does what it says on the box

Performance: 5
Quality: 5
Value for money: 5
Rated 1 out of 5 stars

I have purchased a number of items and always been pleased with the way they performed, however the palm sander stopped working after about 15 minutes and it would appear that the motor had burnt out. I had followed the instructions concerning its use and was bitterly disappointed.

Performance: 1
Quality: 1
Value for money: 1
Ryobi Tools UK logo

Reply from Ryobi Tools UK

Thank you for taking the time to review Ryobi, we appreciate all feedback, whether positive or negative, as it helps us to improve our products and services.
A member of our team has contacted you directly to provide the necessary support and assistance.
Kind Regards
Ryobi After Sales Team

Rated 1 out of 5 stars

Product arrived. Got used for 3 hours over two days. Stopped working. Changed batteries, let it cools down on a regular basis and still broke really quickly.

Performance: 3
Quality: 1
Value for money: 1
Ryobi Tools UK logo

Reply from Ryobi Tools UK

Hello,

Thank you for taking the time to write your review.

We are sorry that you are unhappy with the experience you have had with us. [Address situation] To allow us to look into this for you, please can you contact us on 0333 006 9474, option 1 so that we can assist further.

We hope that you
will allow us the opportunity to restore your faith in us.

Kind Regards,
The Ryobi UK Team

Rated 1 out of 5 stars

Within 20 minutes of using the tool for the first time, it suddenly stopped, starting smoking and gave off a burning smell. Like most companies they are at you 24/7 to buy the equipment and how good they are! but trying to return a faulty good silence

Performance: 1
Quality: 1
Value for money: 1
Ryobi Tools UK logo

Reply from Ryobi Tools UK

Hello,

Thank you for taking the time to write your review.

We are sorry that you are unhappy with the experience you have had with us.

To allow us to look into this for you, please can you contact us on 0333 006 9474, option 3, then option 1 so that we can assist further.

We hope that you wil
l allow us the opportunity to restore your faith in us.

Kind Regards,

The Ryobi UK Team

Rated 5 out of 5 stars

Smashing little tool without the annoying chord, powerful enough for my DIY projects.

Quality: 5
Value for money: 5
Rated 1 out of 5 stars

Disappointing delivery and subsequent customer service experience

Ryobi Tools UK logo

Reply from Ryobi Tools UK

Thank you for your message, and I’m very sorry to hear about your disappointing delivery.
This is certainly not the level of service we aim to provide, and we truly apologise for the inconvenience and frustration caused.

Kind Regards,
The Ryobi UK Team

Rated 5 out of 5 stars

Effective and easy to use and no need for trailing wires meaning it can be used anywhere

Performance: 5
Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Great small sander

Performance: 5
Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Very good ideal for all jobs

Performance: 5
Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Fantastic value

Performance: 5
Quality: 5
Value for money: 5
Rated 1 out of 5 stars

Lasted half a day then blew up, no response from email to Ryobi!

Performance: 2
Quality: 1
Value for money: 1
Ryobi Tools UK logo

Reply from Ryobi Tools UK

Hello,

Thank you for taking the time to write your review.

We are sorry that you are unhappy with the experience you have had with us.
One of our agents has reached out to you regarding this matter.

We hope that you will allow us the opportunity to restore your faith in us.

Kind Regards,
The R
yobi UK Team

Rated 5 out of 5 stars

Nice and light to handle

Performance: 5
Quality: 5
Value for money: 4
Rated 5 out of 5 stars

Works well great value

Performance: 5
Quality: 5
Rated 5 out of 5 stars

Excellent, cordless tools spot on.

Performance: 5
Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Works as it should I have no problems with ryobi I buy all my tools from them Never had an issue

Performance: 5
Quality: 5
Value for money: 5
Ryobi Tools UK logo

Reply from Ryobi Tools UK

Hello,

Thank you for taking the time to write your review.

We are happy to hear that our service was excellent, and we look forward to welcoming you back in the future.

Kind Regards,
The Ryobi UK Team