SHOP.COM - Market United Kingdom Reviews 13

TrustScore 2 out of 5

2.1

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Company details

  1. Health and Beauty Shop
  2. Online Marketplace

Written by the company

SHOP.COM is a global retail marketplace and home of Market United Kingdom's class leading ranges of health, beauty and skincare products.


Contact info

2.1

Poor

TrustScore 2 out of 5

13 reviews

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1-star

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Rated 1 out of 5 stars

Unbelievable shit

Unbelievable shit! Pictures look convincing and nice but reality kicks in on arrival which takes forever. Cheep Nast thin stretchy material no labels no washing instructions. Fits like a paper bag. Pictures are so misleading. Also now having considerable trouble getting a refund . Looking. Ow at going to bank for them to sort as company not refunding as they say they will . Stay well clear. What you see is not what you get for a terrific price for rags made in china.

April 1, 2026
Unprompted review
Rated 1 out of 5 stars

Definitely a scam company..

Definitely a scam company... Take your money then send a receipt with a different item on it... TV never showed, had to go to bank to get money back as they ignore you.. I then have just reported this so called company by gathering information on them and sent it to ofgem... They will say on everyone who writes reviews that they are getting mixed up with another shop and they don't sell that item ect... All I can say is do what I have done and report them to the proper authorities.

March 1, 2026
Unprompted review
Rated 1 out of 5 stars

DON'T BUY FROM THIS COMPANY, RIP OFF !!!!

I ordered a pair of leisure trousers which I thought would be delivered within the week. No !!! over 2 weeks later I still waited. I checked the tracking system to find out my parcel was in China??? No mention of China on the advert & a few days later 2 messages both with different times on the tracker that it had left a hub & was half way between China & Britain. Eventually it arrived via Yodel who never even rang my door bell so it was luck I found it. The quality of the product is poor, very thin material certainly not for winter wear. The price I paid in comparison was expensive. I thought about returning them but decided to use the trousers in the garden & decorating as I imagined it would be too long & tiring to try to get a refund. MY RECOMMENDATION----- DON'T BUY FROM THIS COMAPNY, SAVE YOUR MONEY & YOU WON'T BE DISAPPOINTED.

October 14, 2025
Unprompted review
SHOP.COM - Market United Kingdom logo

Reply from SHOP.COM - Market United Kingdom

Hi there, SHOP.COM doesn't sell leisure trousers from China. is it possible you placed this order through the Shop app which is a completely different company?

Rated 1 out of 5 stars

Ordered a shed 11 days ago!!!

Ordered a shed over 11 days ago, took my mondy straight away, no update on the system, no communication back after 4 emails, ordered a shed via costco and uk shop. Emailed service at uk shop dot com but completely non responsive. Item stated delivery within 3-5 working days. Not a sausage, just order stating not shipped. This seems like s total scam. Bank contacted as not even a way to cancel. They just take ya money to gather interest.
Moving forward since my review, the company.have shut.their page down and stolen my money!!

September 27, 2025
Unprompted review
SHOP.COM - Market United Kingdom logo

Reply from SHOP.COM - Market United Kingdom

You may have the wrong company. SHOP.COM doesn't sell sheds. Maybe you bought it through the Shop app which is a different company.

Rated 5 out of 5 stars

Great price and service

This company offered the best price for the items I needed by a significant margin. After placing the order I had a query and was able to communicate quickly with a chatbot which resolved my question. There was a delay in receipt but on contacting the company this was quickly resolved. Very happy with the service and items I received.

June 6, 2025
Unprompted review
Rated 1 out of 5 stars

No reference given to what you ordered…

No reference given to what you ordered which makes it very difficult to track your order!! What causes them not to give reference, what is the big deal in given references to orders!!😭. Every time you order on Amazon you get your reference straight away. Not with this company. You are even forced to download their apps i used Amazon but i don't have their app. Tell me why you are different? Using AI for All customers!😭.

January 29, 2024
Unprompted review
Rated 1 out of 5 stars

Reviews look Gake

Review look fake.

Address given by company is a seedy looking block of 5 flats above an ambulance station.

October 20, 2023
Unprompted review
SHOP.COM - Market United Kingdom logo

Reply from SHOP.COM - Market United Kingdom

Dear Ian,

Thank you for your feedback. I'm afraid you have mistaken SHOP.COM for another seller. We are a registered business at the Kennington Workspace Business Park. Our full address is 346 Canterbury Court | 1-3 Brixton Road | London SW9 6DE. Our telephone number is 020 7138 3573 and we are open Monday to Friday 9 am to 5 pm.

You can also view our website here (https://uk.shop.com/).

Kind regards,
SHOP.COM

Rated 1 out of 5 stars

They sell under the name Shopping Mall…

They sell under the name Shopping Mall if you want to return an item back that you purchased from them the email address is not acceptable you have no way of communicating with the company.

September 14, 2023
Unprompted review
SHOP.COM - Market United Kingdom logo

Reply from SHOP.COM - Market United Kingdom

Dear Mr Jones,

Thank you for your feedback. I'm afraid you have mistaken SHOP.COM for the Shopping Mall, which we are not affiliated with. Please note we do not sell on social media websites. You can also view our website here (https://uk.shop.com/).

You can email us at uksupport@marketunitedkingdom.com or call us on 020 7138 3573. We are open Monday to Friday 9 am to 5 pm.

Kind regards,
SHOP.COM

Rated 5 out of 5 stars

Very fast response to a very sticky problem

This was my first order placed with Shop.com and all was well until my package arrived. On opening the package I was confronted with a sticky mess of brown sauce. I took some photos and sent the details with the supporting evidence to the company who were very prompt in reply, assuring me of a quick resolution to my problem. This is exactly what happened and I was fully reimbursed for my order. I would highly recommend this company and the fast response to my messy problem.

July 22, 2022
Unprompted review
Rated 5 out of 5 stars

Very pleased with the service and…

Very pleased with the service and customer support . I will certainly use again in the future.

March 9, 2021
Unprompted review
SHOP.COM - Market United Kingdom logo

Reply from SHOP.COM - Market United Kingdom

Thanks for your feedback Big Bopper, appreciated.

Rated 5 out of 5 stars

BEST Network Marketing Company !!!

It's a truly amazing business. I've tried working with other Network Marketing companies before but most of these businesses are MLM which means that their compensation plan is not that good and you continuously have to recruit a lot of people personally to make good money. I love this company because it's not MLM, there are no levels and everybody gets 100% credit for volume. They offer so many different things one can specialize in, including makeup, skincare, health, home, pets, weight management, website sales, digital marketing, making money by shopping online at popular stores such as Argos, Iceland, Groupon, John Lewis, Boots, Superdrug etc. Their trainings are amazing too and their products are the best! I'll be honest, I was skeptical at first when the person who wanted to introduce me to this company told me about it because I had been disappointed in 2 other companies before. But I'm so happy that I still had a look at it. I've learned so much about this kind of business, I've met amazing people and me and my customers have had great results with Market UK products! So I'd definitely recommend Market United Kingdom to everyone!

January 13, 2021
Unprompted review
Rated 5 out of 5 stars

I love this business because it can…

I love this business because it can converting my spending into earning , I fall in love with all the products especially Isotonix line. Since I worked very hard and the aging my joints really hurt, I took daily essentials, fish oil and prime joint support. After 2 weeks I feel the different and after a month I don't feel the pain any more. It's amazing. I believe it in my heart this is the only opportunity I can change the quality of my life.

January 13, 2021
Unprompted review
Rated 5 out of 5 stars

Love this company

Love this company, love the business, 29 years strong, A+ rated by the Better Business Bureau in the United States and a two-time torch awarding company for trust performance and integrity, not an MLM platform, which I liked, binary vertical type pay structure, a bit like Amazon on steroids, turn your everyday purchases and you're buying where us consumers can create our own economy and tap into that middleman money that made Jeff Bezos from Amazon one of the richest people in the world, it doesn't get any better than that.

January 12, 2021
Unprompted review

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