The qi20 headphones are very well made. They seem to be excellent quality. They hold a charge for longer than any other headphones I have (except perhaps a pair of Soundcore liberty 4 earbuds) I have... See more
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Sounds Good, Live Good. We believe good sound should be part of all our lives and that soundcore's headphones and true wireless earbuds can help you create "Sounds Good" moments. We are introducing a new logo to reflect our inclusive, inspiring, and ever-evolving spirit. You'll start seeing our new logo everywhere, however if you spot our old logo on older products and their packaging, don't worry, it's just part of the transition to our new, upgraded look!
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Great product & service
Simple & transparent ordering process and a really great product.
No issues what so ever and it is a good…
No issues what so ever and it is a good price for them I 100% recommend these. Amazing
Good product and quick delivery

Reply from Soundcore
AI Emails that didn’t make sense???
Seemed to have forgotten about my order until I contacted them. Proceeded to be then bombarded by AI emails that didn’t make much sense. However, goods arrived, were of good quality and reasonably priced. Come on Soundcore, need to do better to support your excellent products.

Reply from Soundcore
overall amazing ROI
good volume good battery sound quality is good only lacks on the base but amazing amazing quality overall for the price

Reply from Soundcore
There communication was great
There communication was great, Fast delivery time and a great price point for good quality.
Fast delivery and the earbuds are…
Fast delivery and the earbuds are excellent for the price.
Great sound quality
Excellent bit of kit. I have tried a number of open ear buds and they do not do bass well. The Aerofit 2 are leaps and bounds ahead of Shokz etc in that regard.
The price of the item was very good
The price of the item was very good, but unfortunately, I never received it even after waiting for 3 weeks. However, I must say the customer service was excellent—very quick to respond and extremely helpful. I got a full refund without any hassle, which I really appreciated. It's a shame the item didn't arrive, but the service team handled the situation well.
Love the design but….
Love the design, sound quality is ok. But for me they are a bit too quiet. The overall volume needs to be able to be turned up.

Reply from Soundcore
Great value for the money ,good fit and…
Great value for the money ,good fit and a very nice sound.would recommend
Great sound
Very pleased with my purchase, really good sound battery lasts ages and postage quick.
Recommend this item
I don’t find them overly comfortable to…
I don’t find them overly comfortable to side sleep (they’re still quite hard and sometimes the sound disappears in the bud next to the pillow) and my ears get quite itchy overnight but aside from that the sound quality is good and I’d prefer to have them that not have them

Reply from Soundcore
Soundcore boom 2
Soundcore boom 2. Very happy.Nice sound,bass . Fast delivery . Thank you. :)
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