The qi20 headphones are very well made. They seem to be excellent quality. They hold a charge for longer than any other headphones I have (except perhaps a pair of Soundcore liberty 4 earbuds) I have... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Life changing!!! I’ve been using the soundcore A30 active ANC earbuds -bought for a 3 week holiday with my husband. I was dreading sharing a hotel room with my snoring partner. I’ve had a solid 7 hou... See more
The Soundcore Motion Boom is a brilliant mid size boom box. Great sound, huge battery that lasts for ever it seems. It connects REALLY easily and can remember at least 2 devices, in fact I think it ca... See more
I often come direct to Soundcore for purchases, as the prices are so good. It's also reassuring to know you are getting genuine products with full company back up. Soundcore products are brilliant va... See more
Company details
Written by the company
Sounds Good, Live Good. We believe good sound should be part of all our lives and that soundcore's headphones and true wireless earbuds can help you create "Sounds Good" moments. We are introducing a new logo to reflect our inclusive, inspiring, and ever-evolving spirit. You'll start seeing our new logo everywhere, however if you spot our old logo on older products and their packaging, don't worry, it's just part of the transition to our new, upgraded look!
Contact info
4.6
Excellent
556 reviews
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Soundcore
Thank you so much for your kind words! We're delighted to hear you're enjoying the product. If you ever need any assistance or support, please don’t hesitate to reach out to us at uk.support@soundcore.com. We're always here to help!
Really love my new earbuds
Really love my new earbuds. Wore them during a 10 mile running and 30 mile bike ride and they were really comfortable almost forgot I was wearing them. The part that grips behind the ear is soft and comfortable unlike others I have tried.
September 8, 2025
Superb sound quality combined with…
Superb sound quality combined with great design
Battery life excellent
Build quality exceptional
September 15, 2025
Brilliant customer service
I bought soundcore Sleep 20 and they went wrong within a few weeks. Soundcore not only replaced my earbuds but said I could keep the original ones. I can use the original ones for some things although they do assume that I'm asleep even when I'm up and walking around lol
May 27, 2025
Even after fitting the right size for…
Even after fitting the right size for my ear it was difficult to set up the earbuds.
September 10, 2025
Great little headphones, Delivery was fast
Delivery was fast, P40i earbuds perform well so far
September 4, 2025
love it
It's going great! Was consedering going for a Sony, but after comparing the price and quality, I don't regret
September 2, 2025
The overall delivery of the good was…
The overall delivery of the good was good the delivery came neatly packed, not mention the actual product
September 10, 2025
Excellent service and delivery.Beautifully packaged.
Excellent service and delivery.Used phones a few times and impressed with quality of sound
September 9, 2025
The A3i is by far better than this A30i…
The A3i is by far better than this A30i in all ramifications. The A30i came short all round to say the least.
September 9, 2025
Reply from Soundcore
Thank you for sharing your feedback. We're sorry to hear about your experience and would like to assist you in resolving this issue. Please feel free to reach out to our customer service team at uk.support@soundcore.com, and we’ll ensure your case is promptly addressed.
Great sound quality and loud enough…
Great sound quality and loud enough when in the gym and trying to listen over background music. Stays in my ears really well whilst exercising. Easy to use.
September 8, 2025
Good sound quality but not for motorcycling
Sound quality seems pretty good but the reason I purchased them was to be able to use whilst riding my motorbike. Although I contacted support to ask it was still a gamble purchase as unfortunately they don't stay in my ears when putting on my helmet. So for me a complete waste of money.
September 6, 2025
Reply from Soundcore
Thank you for sharing your feedback. We're sorry to hear about your experience and would like to assist you in resolving this issue. Please feel free to reach out to our customer service team at uk.support@soundcore.com, and we’ll ensure your case is promptly addressed.
I really love these ear buds
I really love these ear buds, they were bought to replace a-lost Air pod - which I still have not found. They were a Which? recommendation and have surpassed my expectations. They are smart looking, very comfortable to wear - I can’t fault the sound quality. The battery life is brilliant. A bargain at under £60.
April 6, 2025
Excellent customer service
I've bought several sets of headphones, and a few speakers. Two have had issues and on both occasions they were replaced quickly, and without fuss
April 8, 2025
Awful after sales you go round and…
Awful after sales you go round and round in circles when you have a issue.
Ive sent the same information THREE TIMES in email replies and still get asked the same thing over and over.
Totally useless I have purchased lots of anker products in the past but this maybe it
Please sort my issues and send the replacement
September 6, 2025
Unprompted review
Reply from Soundcore
Thank you for reaching out and sharing your experience with us. We sincerely apologize for the frustration and inconvenience you’ve encountered while seeking assistance.
We understand how upsetting it is to repeat information and feel unheard, especially after being a loyal customer. Please be assured that we are escalating your case as a priority. Our team is committed to resolving your issue promptly and arranging the replacement for you.
Your feedback is extremely valuable to us, and we are taking it seriously to improve our service in the future.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.