TEMPUR Prima® SmartCool™ Pillow

TEMPUR Prima® SmartCool™ Pillow Reviews

A product’s star rating is calculated as the average of all its reviews.


TEMPUR® - UK logo

Sold by TEMPUR® - UK

uk.tempur.com

2.6K Reviews

4.1

The information on this page is based solely on product reviews written by customers of TEMPUR® - UK via Trustpilot.



All reviews


Rated 5 out of 5 stars

Great Neck ache gone and sleep has improved drastically

Rated 5 out of 5 stars

My wife has neck medical issues. She decided to search for a medical pillow that will help her feel better. She tested this pillow and felt that it will do the job. I bought one for her and another for me. We cannot express how comfortable we feel when we sleep. Our sleep quality improved. My wife feels more comfortable sleeping on it. It has surely been a wise decision. Thank you Tempur. We are now considering investing in a mattress! A bit expensive though!

Rated 5 out of 5 stars

Took me a few nights sleep to get used to but definitely the best mattress I have ever had. Have such a good sleep every night. Highly recommend

Rated 3 out of 5 stars

My husband is finding it rather hard

TEMPUR® - UK logo

Reply from TEMPUR® - UK

Hello Karen
Thank you for your honest review.
I am sorry that your husband is finding the Prima Pillow a bit too hard.
You are still within the 30 night trial period so if you do find that you want to return the pillow for a refund please just email us at Consumer@tempur.co.uk and we can send you a
free post returns label.
Many thanks
Team Tempur

Rated 5 out of 5 stars

Lovely pillow

Rated 4 out of 5 stars

Extremely good quality and does stay relatively cool for memory foam. Being completely honest though, it's simply not that comfortable. The Symphony pillow on the other hand is bloody excellent and incredibly comfortable 👍🏻

Rated 5 out of 5 stars

Very comfortable pillow nice cooling sensation.

Rated 3 out of 5 stars

Much softer and squidgier than I expected or am used to. I am persevering with it but not sure whether it aids sleep. The pillows came free with the mattress. I wouldn’t pay full price for them - seem very expensive

Rated 5 out of 5 stars

I like it how soft it is and fits perfectly around your head and neck looks like it just suitable for you.

Rated 4 out of 5 stars

I like it’s texture and it’s coolness however I find that it needs another pillow underneath to provide the full support I need, but not bad, I’d definitely get another one

Rated 2 out of 5 stars

Disappointed, we have had tempur pillows for over 5yrs, but these were uncomfortable and caused neck ache. We have returned them.

Rated 5 out of 5 stars

Really good it’s reduced my neck and shoulder pain completely.

Rated 5 out of 5 stars

Wish I'd bought it sooner! So comfortable, and no more neck ache.

Rated 4 out of 5 stars

It took a while to get used too. A few nights where I would of happily returned it. But once I did, I wake up on it every night even though I have the choice of two types of pillow. So in my sleep I migrate to it. I sleep either on my side but mainly on my front and it seems to work. Only thing is the price if it was a bit cheaper I would of bought a second one.

Rated 3 out of 5 stars

No so cool

Rated 2 out of 5 stars

Unfortunately I had to return the pillow as I couldn’t get to sleep at night , I had ordered the medium firmness in hindsight a soft pillow may have been more appropriate . I’m awaiting delivery of the mattress , I may re order the soft pillows when I’ve gotten accustomed to the new mattress .