While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
If you’ve dreamed of Africa, we’ll help you follow your dreams… Whether you’ve imagined drifting in a dugout along the snaky blue channels of the Okavango Delta, saluted by elephants; climbing pyramids of red sand at Namibia’s Sossusvlei, or being awestruck by waves of buffalo, elephant, and other plains game across Hwange’s golden grasslands; sleeping under the explosively starry African sky or countless other experiences, many yet to imagine – we can take you there. We’ll send you on carefully curated, life-changing journeys, elevating your life as well as the wildernesses, wildlife, and communities you encounter. As a unique not-for-profit private concierge agency, we offer high-end adventures throughout Southern and East Africa, each tailor-made for you, the journey’s hero. Honouring our name, ‘UKAMA’, the majority of our profits revert back to conservation and community upliftment, through ecotourism engaging local communities as caretakers of their environment. In the Shona language, UKAMA means ‘to be in relationship with’ – with other people, with wild creatures, with nature. It means solidarity between the past (our ancestors), the present (ourselves), the future (our children). It means conserving the planet and all life upon it for future generations. Travel with us, with our customised ‘map’, as far away from life as you know it, to some of the last great wildernesses on earth. Yet feel more connected – to others, to wildlife, to the natural world, to yourself – than you dreamed possible.
Contact info
1250 Prospect St, Suite 300, La Jolla, CA, 92037, San Diego, United States
- US: +1 619 378 3051 or UK: +44 333 050 8954
- concierge@ukamatravel.com
- ukamatravel.com
Excellent trip to Rwanda!
Ukama were great at organising an amazing trip for us in Rwanda! Thousand Hills were our tour company on the ground and Emmy our guide was excellent. I'd throughly recommend a trip to Rwanda for safari and to see the gorillas, just make sure you ask for your guide to be Emmy - he is the best!!
October 1, 2022
Unprompted review
Incredible Itineraries in Rwanda, Zimbabwe, Zambia, and Namibia!
Scott, Samantha, and the team at Ukama Travel Society created and implemented five unforgettable itineraries for us throughout Africa to Rwanda (3 times), Zimbabwe, Zambia, and Namibia in 2021-2023, including stays at Wilderness, Singita, One&Only, and other incredible lodges. Each experience has been unforgettable thanks to their efforts and that of their talented partners. We highly recommend entrusting with Ukama with your plans, and look forward to more incredible adventures through them. Thank you!
July 4, 2022
Unprompted review
Staff very kindly in the 3 lodge
Staff very kindly in the 3 lodge. The guides very professionals, the explorations interesting. Good food specially at little kulala. One of our best trip.
March 14, 2022
Unprompted review
A MEMORABLE TRIP, A DREAM CAME TRUE!
Our experiece with Ukama Travel was just expceptional, Jordan and all the team just made it perfect. The details, the lodges, the service made it a life changing experience.
Jordan easily understood what we were looking for and planned it perfectly, no doubts we would plan other trips with Ukama Travel in the future.
Thank you Ukama Travel
Cris & Jose
December 5, 2021
Unprompted review
Jordan Bennett and Ukama Travel Society provided me with the trip of a lifetime
Jordan Bennett of Ukama provided us with a truly once in a lifetime experience for my first African adventure. From the time we landed in Nairobi until 12 days later when we took off, we were expertly guided and taken care of wherever we went. Sabinyo Silverback Lodge is an incredibly beautiful spot to stay while trekking to visit the mountain gorillas in Rwanda. Once again, our hosts, guides and trekkers were extremely professional and took excellent care of us. The accommodations, food, service all quite wonderful. Hemingways in Nairobi is a throw back to another time. Quite graceful with lovely accommodations, wonderful food and terrific service. Our stay at Little Governor's on the Masai Mara was life changing. It exceeded every expectation I had. Our safari driver/guide, Moses, was unbelievably knowledgeable. His enthusiasm for the animals, the Masai and the Mara itself is inspirational. Again, the accommodations were top notch as was the food and service. This was my first trip to Africa but definitely not my last. I highly recommend Wilderness Safaris and Ukama Travel Society.
Thank you, Jordan, Ukama Travel Society, Wilderness Safaris, Governors Camps, Sabinyo Silverback Lodge, Hemingways, Little Governors...and most of all the beautiful, welcoming people of Rwanda and Kenya.
Nancy Hannah
November 1, 2021
Unprompted review
Reply from Ukama Travel Society
Thank you Nancy for your unbelievably kind words! It was only a pleasure to be apart of your safari planning experience and we truly hope to have you travel with us back to Africa in the very near future. We cannot voice how much we value your positive feedback on the properties as well as the wonderful people you met along the way. Until your next magical trip to Africa, all the very best- Jordan
Magical Gorilla Trek, a Once-in-a-Lifetime Experience
My mother and I had a wonderful experience working with Jordan Bennett to plan an absolutely incredible trek to see the majestic mountain gorillas in Rwanda. Every aspect of the process was made fun by Jordan who is knowledgeable and personable. She took special care to advise on the necessary vaccinations, flight scenarios, lodging, park permit fees, and even what to pack. She was an invaluable resource throughout and her support helped us enjoy one of the most magical experiences of our lives.
July 30, 2021
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.