Bought an off roading hover board and frame, had a slight issue with Battery life but contacted them and they sent out a new battery the very next day! Customer service is excellent!! 100% Have bough... See more
Company replied
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I ordered a segway from this company online, got a free carrying case and free next working day delivery. I bought this blue segway for around 150 pounds discound, got on it and it is soo easy to ride... See more
Company replied
Very impressed with their service. 7 months after being bought my son’s hoverboard started playing up. They arranged collection, fixed it and then delivered it back FOC. My only complaint is that id l... See more
My boyfriend order the black hoverboard with Bluetooth and LED wheels for my sons 10th birthday today. He absolutely loves it! He hasn’t got off it since it’s been charged. Thank you so much and the d... See more
Company replied
Company details
Information provided by various external sources
ukbigbuy.com is the best place to buy swegways, hoverboards and hoverkarts at the best prices | Online Support
Contact info
1st Floor, 6-8 City Road, Edgbaston, B16 0HG, Birmingham, United Kingdom
- 01214547589
- info@ukbigbuy.com
- ukbigbuy.com
4.8
Excellent
124 reviews
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Item as described and delivered…
Item as described and delivered quickly, even over the Christmas busy time.
January 17, 2021
Reply from ukbigbuy.com
Many thanks for the review and without out courier partners DPD's impeccable delivery service, we would not be able to deliver all our hundreds of orders daily to our customers.
Happy customer
My boyfriend order the black hoverboard with Bluetooth and LED wheels for my sons 10th birthday today. He absolutely loves it! He hasn’t got off it since it’s been charged. Thank you so much and the delivery was very quick (next day). Will definitely recommend this site to anyone. Happy customer :)
January 10, 2021
Reply from ukbigbuy.com
Big thanks from all of us at UK BIG BUY on the 5 star review you sent.
My order has not arrived and there is…
My order did not arrive and after speaking to the delivery co and UKbigbuy they very swiftly have replaced the cart.
Fingers crossed it will arrive on Tuesday!
January 8, 2021
Reply from ukbigbuy.com
Your order number 100015383 was sent out on 4th Jan 2021 and we have tracked it and it showing as follows on our DPD systems;
Redelivery request (deliver to neighbour) made for Wed 06 January 2021
So best to call DPD Customer services on 0121 275 4815, to get them to trace you parcel, if you have still not got it. Your DPD Tracking number will be in the emails which our website systems will have sent you.
We have been trading in swegways since 2015 and are UK's largest seller of these products. Rest assured we are not a scam company.
If you need further help , then email us on info@ukbigbuy.com with your order details and issue. Also we have a Live Chat service on our website where anyone of our agents will assist you further.
Highly recommended
Delivered very quickly ( especially for the time of year and current circumstances)
Customer services were very helpful and the hoverboard put the biggest smile on my daughters face I’ve seen in a long time.
Highly recommended. 👍
January 8, 2021
Reply from ukbigbuy.com
Huge thanks 🙏 🙂 for your 5 star review , always here to help.
Excellent
Very fast delivery, my kids aged 8 and 10 love their boards. Would definitely buy from here again.
January 7, 2021
Reply from ukbigbuy.com
Huge thanks 🙏 🙂 for your 5 star review
Great service
Great service. Very fast delivery. Had a problem connecting the hover board with the go kart but I used the online web chat and they got back to me immediately with a solution. Would definitely recommend
January 7, 2021
Reply from ukbigbuy.com
Huge thanks 🙏 🙂 for your 5 star review , always here to help.
Reply from ukbigbuy.com
a BIG thanks from all the UK BIG BUY Team for your fantastic review and a very Happy New Year
Reply from ukbigbuy.com
Huge thanks 🙏 🙂 for your 5 star review and very Happy New Year.
Always here if you need any product advice / assistance
Reply from ukbigbuy.com
Huge thanks 🙏 🙂 for your 5 star review and very Happy New Year.
Always here if you need any product advice / assistance
Absolutely brilliant, thank you!
I bought this for my son for Christmas. The delivery service was brilliant and the Hover board is absolutely fantastic. It's sturdy, holds its power and he loves everything about it. My daughter tried it and decided she wanted one too so we ordered a second which came so quickly. So worth the money and would highly recommend this company and make to anyone looking for one.
January 1, 2021
Reply from ukbigbuy.com
Huge thanks 🙏 🙂 for your 5 star review and very Happy New Year.
Always here if you need any product advice / assistance
Great company
We were absolutely delighted with the service ,delivery, and customer services after ordering our daughter a Segway for Christmas.The product was first class and exactly as described. We would recommend this company to anyone. Thank you
December 26, 2020
Unprompted review
Reply from ukbigbuy.com
Huge thanks 🙏 🙂 for your 5 star review and very Happy New Year.
Always here if you need any product advice / assistance
Reply from ukbigbuy.com
A very big thanks on your 5 star review :)
Made up with my sons hover board
Made up with my sons hover board kart he will be very happy Christmas morning. Arrived on time Thankyou
December 10, 2020
Reply from ukbigbuy.com
Bed? sure you mean HoverBike for your hoverboard (as that's what you bought). Anyway could be a typo error by you, very glad to get a 5 star review from you. A huge thanks from the uk big buy team
Very happy would recommend
Very happy with the hover board came the next day exactly as photo and description my son was so happy with it. Definitely would recommend.
December 10, 2020
Reply from ukbigbuy.com
Big thanks for your review, always glad to hear customers are very happy with our products.
Excellent service & very fast (& free)…
Excellent service & very fast (& free) delivery, brilliant
December 6, 2020
Reply from ukbigbuy.com
Huge thanks on the review, much appreciated. All our products have Free Delivery within the UK and NI
Brilliant service
Brilliant service. Had a slight mix up which was death with within 24 hrs. Customer service aftercare team are fantastic which is a bit rare in this day and age.
December 5, 2020
Reply from ukbigbuy.com
Thanks for the 5 Star review, always here to help you.
Excellent service ordered a hoverboard…
Excellent service ordered a hoverboard on Tuesday morning and it arrived on Wednesday morning..would definitely recommend and use again...very happy
December 5, 2020
Reply from ukbigbuy.com
a BIG thanks for your fantastic review on our service and delivery, could not do this without our great courier partners DPD Local.
Super quick delivery and great quality!!
December 3, 2020
Reply from ukbigbuy.com
A huge thanks on your fantastic review for the delivery service provided by DPD Local. Also a big thanks on verifying the quality of our products.
Well happy and
Well happy and with how fast the delivery was 100% from me :) still haven't opened the boxes as it a Christmas present x
December 3, 2020
Reply from ukbigbuy.com
A big thanks for the review, we are sure that you will love the presents. Our Live Chat service on our website is always there to help, should you have any issues.
Reply from ukbigbuy.com
Thanks for the review, but why the 1 star if you liked the very fast delivery and items??
Hope you can change your review for us. Much appreciated.
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