I have used this company several times in the past few weeks. Easy to order & very quick to deliver. This time having bought on line on Saturday I needed to cancel my order on Sunday. After emailin... See more
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Review summary
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I wanted galvanised ‘Aco’ drainage gulley gratings to replace my damaged plastic version. I knew the width required and started my on-line search and discovered ‘UK Build Supplies’ offering a reasona... See more
I have made two orders for drain covers and they were dispatched very quickly. They arrived in 2 days and their order process is as quick and efficient as Amazon. Unfortunately 2 drain bases were dama... See more
The recessed drain cover arrived on the day I was told it would. Slight moan, is that potentially you have to wait in the whole day of the delivery, until the morning of the delivery when you're given... See more
Company details
- Building Materials Supplier
- Building Materials Market
- Building Materials Store
- Construction Equipment Supplier
- Door Supplier
- Equipment Supplier
About UK Build Supplies
Written by the company
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UK Build Supplies Details
Written by the company
- Delivery Time Scales Honored
- UK Build Supplies have an excellent record for deliveries on, or before stated.
- Clear And Precise Stock Availability
- The UK Build Supplies website updates stock availability regularly.
- Delivery Notifications As Standard
- UK Build Supplies provide dispatch notifications with tracking data for every order that is sent via courier. Where email and mobile numbers have been submitted, an UK Build Supplies customer will receive delivery details from the courier via text or email on the day of delivery.
Know Where Your Order Is—Every Step of the Way
Real-Time Tracking & Delivery Notifications
Every order comes with a unique tracking number, so you can monitor its journey from our warehouse to your doorstep.
Get email and SMS updates on your order’s status, including dispatch, transit, and estimated arrival time.
Your order is protected—if anything goes wrong in transit, we’ll work quickly to resolve it with a replacement or refund.
Contact info
Unit 7 St Davids Road Industrial Estate, Swansea Enterprise Park, SA6 8RX, Swansea, United Kingdom
- 01558 610512
- customerservice@ukbuildsupplies.com
- ukbuildsupplies.com
FREE DELIVERY
4.7
Excellent
11K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 29% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Arrived in good time easy to order with…
Arrived in good time easy to order with no delivery charge
September 3, 2026
Right product and delivered on time
September 3, 2026
Fast service as always
September 2, 2026
Excellent service
Excellent service, easy to navigate their website, delivered in quick time with tracking information, product as advertised. Will use again.
September 1, 2026
Good quick delivery
Good quick delivery, good pricing, free delivery, good communication with emails on status of order. Slight let down by Fedex so delivered outside expected delivery slot, but the traffic was terrible on deluvery day.
September 1, 2026
Turned up when they said it would
Turned up when they said it would good value for money
September 1, 2026
Easy to order fast delivery excellent…
Easy to order fast delivery excellent service
September 1, 2026
The packing was non existent
The packing was non existent. I ordered 8 metal duct grills which were just thrown in a big box. The grills shredded the paperwork enclosed and the inside of the box. It was lucky the cardboard didn’t split. I also cut my fingers twice getting the poorly finished grills out of the box.
August 28, 2026
The purchase experience was faultless but
The purchase experience was faultless. Got an email from FedEx after the deliver window closed, to say to expect delivery up to 2000hrs. The delivery was meant to be between 0750 to 1150. Who has the time to sit at home waiting for a delivery? Sorry but unacceptable.
August 28, 2026
UK Build Supplies did a good job/ Courier didn't
UK Build Supplies did a good job. The product is excellent. However, their selection of Fedex as the delivery service is flawed. Fedex is not what it once was and now uses contractors to deliver parcels. They took 96 hours to deliver a 24hr parcel and lied about the reasons for the delay. Use a decent courier and the 3 star rating would be 5 star.
August 20, 2026
Items not delivered
Not delivered next day as i requested and payed extra for so had to cancel a job last minute cant talk to anyone on the phone have to email but never got a reply and still not got what i ordered
August 27, 2026
Reply from UK Build Supplies
Thank you for your feedback. We sincerely apologise that your order was not delivered the next day as requested and that this resulted in you having to cancel a job.
We have reviewed our customer service inbox and, unfortunately, we have been unable to locate any email correspondence regarding this delivery issue. We understand how frustrating this situation must have been and are sorry for the inconvenience caused.
Please could you send an email to customerservice@ukbuildsupplies.com with your order details? Once we receive it, we will ensure that the matter is investigated and rectified as quickly as possible.
Again, we apologise for your experience and appreciate you bringing this to our attention. We look forward to resolving this for you.
I wanted galvanised ‘Aco’ drainage…
I wanted galvanised ‘Aco’ drainage gulley gratings to replace my damaged plastic version.
I knew the width required and started my on-line search and discovered ‘UK Build Supplies’ offering a reasonable price compared to some really high prices from other suppliers. From placing my order my gratings were delivered and fitted within 48 hours, thanks
August 26, 2026
Top for first rate service.
August 25, 2026
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