UK Departure Boards LTD Reviews 

666
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the products are exceptionally well built, arrive quickly, and make wonderful, entertaining additions to their living spaces. People also appreciate the smooth ordering process, reliable shipping, and the fun features that bring miniature station announcements right into their homes. Some reviewers were not happy with how tricky the initial network configuration and device setup could occasionally be. A few consumers noted that figuring out specific settings or understanding how to swap voice packs required extra patience. Despite these minor hurdles during installation, the vast majority of buyers remain thoroughly impressed with their purchases.

What people talk about most

Product

Customers had positive experiences with product, highlighting the solid build, outstanding display, and ease... See more

User experience

Consumers find user experience to be positive, highlighting that the product is a joy to use and simple to... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the products feature a solid... See more

Delivery service

People report positive experiences with delivery service, highlighting that shipments arrive promptly, often... See more

Service

Users describe positive interactions with service, highlighting first-class assistance and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I found this site by accident, when I was using the RAILCAM site. The two sites together make a great way to watch real time railways. I had some problems sorting out the departure boards software, bu... See more

Company replied

Rated 5 out of 5 stars

Purchased a classic board last week, delivery could have been quicker but that was dowwn to Royal Mail who delivered it to the wrong mail centre. Absolutely brilliant product, Hanging on the wall rig... See more

Rated 5 out of 5 stars

Wonderful! The buying process was simple, the shipping was very fast and the board arrived well packaged and in perfect condition. The board was easy to set up and has been absolutely the best thing i... See more

Rated 5 out of 5 stars

Best Gadget I’ve ever bought really easy to set up. I’d suggest downloading the new UKDB app that can be found on IOS & android and set it up through the app it took all of five mins. It’s just like... See more


Company details

  1. Electronics Company

Written by the company

The UKs leading provider of replica station departure boards. Bring live train departures information to your home with a UK departure board! Available in 3 sizes to display real time information for your local station or indeed any station - train, tram, bus or tube in the UK. We have over 7 years of experience manufacturing high quality boards. Each board is designed and built in Britain with the ability to perform real station announcements. We use a variety of data sources to accurately show what is scheduled at a station in real time. Whether you are an enthusiast wanting to see the latest action or a commuter wanting to know if your train is arriving or delayed. A UK departure board can bring it to you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

666 reviews

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4.8

All reviews

(666)

58 reviews in the last 12 months

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Rated 5 out of 5 stars

A perfect purchase for every train…

A perfect purchase for every train enthusiast! The departure boards provide a constant feed of departures from every train and tram station (and buses if you subscribe to the bus add-on). The audio announcements are a must-buy and unlock a whole new dimension to the board! I highly recommend!

August 1, 2023
Unprompted review
Rated 5 out of 5 stars

Return Customer!

Have been a long time Departure Board owner and recently decided to update my desktop departure board to one with sound.

I contacted Russell with a question regarding it and as usual I received a reply within minutes.

Board was ordered late evening Wednesday & arrived Saturday morning. Set up is easy and within minutes you can be using the board.

In the past If I have had a problem, then a quick message to Russell and it is sorted asap (more often than not it's me that has done something silly rather than a problem with the board).

Can't recommend UK Departure Boards highly enough!

June 14, 2023
Unprompted review
Rated 5 out of 5 stars

Desktop Departure Board with Yellow screen & Voice packs.

Purchased for my father as an entertaining Christmas and beyond present.
Just like standing at the station for real and being kept informed of both smooth running and problem services at any station selected.
Both National Rail and Underground services supported too.
The owner was quick to personally reply to all my questions which makes a lovely change from robot responses.
Highly recommended for any rail enthusiast or for anyone else.

December 26, 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing, fun to play with all the settings to my liking, amazing support, will always respond. Absolutely amazing again, I think it’s one of the best things I’ve ever bought!

May 13, 2023
Unprompted review
Rated 5 out of 5 stars

This is a gift that keeps on giving

Of all the pieces of technology I own - this is one of the ferw which simply continues to be rewarding. Perhaps because it has the rare quality of being delightful and useful at the same time. (About once a week it saves me a wasted journey - or a needless ruch - to catch a delayed train). The rest of the time it's just cute.

William Morris said that you should have nothing in your house you do not know to be useful or think to be beautiful. He would have owned several of these, I suspect.

April 24, 2023
Rated 5 out of 5 stars

Amazing boards and amazing customer service - what's not to like!

Amazing customer service from a small company!

I bought the Small LED Departure Board, I ran into issues getting it posted (all my mail comes to a PO) and they worked with me for weeks to get it posted.

I was a happy customer, but then due to some awful DIY on my end, the board fell from the wall and the power jack became dislodged. Most companies would tell you "tough luck", but they accepted to fix the fault. UKDB were very patient as we arranged a date that worked for both of us (over the span of two months), and I voluntarily went down to the company address to get this fixed, though they did offer the option to use the post, I just wanted an excuse to go to Bristol haha.

I'm honestly taken aback, I don't know which other company will have the patience to follow up on an issue for two months.

Amazing customer service all around, if I was satisfied with the item, I'm completely blown back by my experience. Keep doing you, Russell.

April 25, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent as ever …

As l am a long time owner of the UK Departure board with a 1st generation board am pleased Russell continues to improve each new generation of board which is very welcome. Its still is an excellent product. I'm sure he will in future add more features such as male announcement voice packs and additional phrases that will make the even more appealing to us his demanding customers. keep up the good work Russell!

March 26, 2023
Rated 5 out of 5 stars

I recently purchased a departure board…

I recently purchased a departure board from UK Departure Boards Ltd for my husband's office and I couldn't be happier with my purchase! The quality of the board is top-notch and it was delivered in a timely manner. The staff at UK Departure Boards Ltd was extremely helpful throughout the entire process, answering any questions I had and helping me to customize the board to our exact specifications. My husband loves his new departure board and it has been a big hit in his office. I would highly recommend UK Departure Boards Ltd to anyone in need of a high-quality, customizable departure board!

January 10, 2023
Unprompted review
Rated 5 out of 5 stars

Impressive doesn’t begin to cover it

What a great outfit this is. Fantastic product underpinned by a great customer service. E mails were answered very quickly and my slight issue was dealt with instantly. Result is a very happy son and a happier Dad. Cant wait to see what comes out next!

January 6, 2023

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