Just finished the installing Here is my review, I hope this will help. UKflooringcompany has a very helpful team. They gave me helpful suggestions, At first we order Natural Oak colour LVT which... See more
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See what reviewers are saying
I couldn’t be happier with my new wooden flooring from this company. The quality is excellent, the colour is beautiful, and it’s great value for money. As soon as the floor was laid, it completely li... See more
The staff were very friendly and extremely helpful, since we need our flooring ASAP, they ordered the flooring and contact the installation staff next day. It was a great experience replacing the carp... See more
Very pleased with the great service received and the fast delivery service, Floor looks really lovely and matches colour with the house wall. Everyone who visits me comment how good they looks. I wo... See more
Company details
Written by the company
UKflooring company is an online flooring suppiler, We guarantee the best quailty and best value products in our store, we focus on selling Solid wood flooring, Engineered wood flooring, Luxuruy Vinyl flooring, Lamiante Flooring. Next day delivery service also available for all products.
Contact info
71 75 SHELTON STREET, Covent Garden, WC2H 9JQ, London, United Kingdom
- 02037459826
- sales@ukflooringcompany.com
- ukflooringcompany.com
James Lau was brilliant
James Lau was brilliant, very professional at all times. Answered all my queries in a calm, logical and helpful manner. Would highly recommend James and he really made a big decision seamless.
July 12, 2024
Reply from UK Flooring Company Ltd
Dear James,
Thank you so much for your wonderful feedback! We're thrilled to hear that James provided such a professional and helpful service.
We appreciate your recommendation and will be sure to pass along your kind words to James. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Thank you once again for choosing our service!
Best regards,
UKFlooringcompany sales team
The colour is my favourite log and the…
The colour is my favourite log and the quality is exceptional! Delivery was on time!
June 13, 2024
Unprompted review
Very easy and best way to shop online
April 21, 2024
Very knowledgeable and helpful sales…
Very knowledgeable and helpful sales manager - Mr James Lau has shown much patience and always shown a "can do" attitude which was very much appreciated. A wide selection of stock at competitive prices. The fitter was superlative with meticulous attention to detail and efficient too. I can recommend very highly! Thank you James and Archi
March 28, 2024
Unprompted review
Reply from UK Flooring Company Ltd
Dear Fiona,
Thank you very much for your review. This is really important for us.
I am delighted that you liked our products and services.
Hope you have a good day. Enjoy your brand new Kitchen.
Best regards,
James Lau
All good 👍 Also the floor constructor…
All good 👍 Also the floor constructor is great with high efficiency.
April 11, 2024
Unprompted review
Great and prompt service!
February 27, 2024
Unprompted review
Reply from UK Flooring Company Ltd
Dear Chang,
Thank you so much for your kind feedback! We greatly appreciate your positive review and are thrilled to hear that you were pleased with our service. If you have any more feedback or if there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again soon!
Best regards
UKFlooringCompany Sales team
Reply from UK Flooring Company Ltd
Dear Customer,
We're truly sorry to hear that your sample did not arrive as expected. Ensuring your satisfaction is our top priority, and we understand how frustrating it can be when things don't go as planned.
We'll do everything in our power to locate your sample or arrange for a replacement to be sent out to you right away.
In the meantime, if there's anything else we can assist you with, please don't hesitate to reach out to our customer support team. We're here to help in any way we can.
Thank you for bringing this to our attention, and we appreciate your patience and understanding.
Best Regard,
UKFLOORINGCOMPANY Sales Team.
Excellent so far
Excellent so far, apart from no tracking of my order - but emailed them and they got back quickly with response and estimated time
February 11, 2024
Reply from UK Flooring Company Ltd
Dear Stephen,
Thank you so much for your kind words and for choosing us for your order. We're thrilled to hear that you've had an excellent experience with us so far.
We apologize for any inconvenience regarding the tracking of your order. Our team is continuously working to improve our systems, and your feedback helps us in that process. We're glad to hear that our customer support team was able to assist you promptly and provide you with an estimated time for your order's arrival.
If you have any further questions or need assistance, please don't hesitate to reach out to us. We're here to help ensure your complete satisfaction every step of the way.
Once again, thank you for your feedback and for giving us the opportunity to serve you. We truly appreciate your business.
Best regards,
UKFLOORINGCOMPANY SALES TEAM
The staff were very friendly and…
The staff were very friendly and extremely helpful, since we need our flooring ASAP, they ordered the flooring and contact the installation staff next day. It was a great experience replacing the carpet into sodden floor with them. The flooring also had a good quality and smart style.
December 18, 2023
Unprompted review
Review
The sample came quicker than I expected and I am happy with the sample and I would like to also add the service team as been amazing. Highly recommend
November 21, 2023
Highly recommend!
Bought Engineered floors from UK flooring company, great price and very professional. Always available to answer all the questions.
October 10, 2023
Unprompted review
A professional team and excellent products
I recently put new flooring in my home. The engineered wood flooring I purchased was of excellent quality and competitively priced. Most importantly, the service I received through the consultation to produce delivery was 100%.
The manager, James, was very helpful. He helped me move all the wood up the stairs, which totaled 18 bales of solid wood. In addition, they placed a rush order for me because the flooring installer was not up to snuff and I had to order more material to refloor. Highly recommend this company, I only regret dosn't use their floor fitter.
October 30, 2023
Unprompted review
Very efficient service
Very efficient service, quality materials used, friendly staff who is willing to help.
August 29, 2023
Very responsible and efficient company…
Very responsible and efficient company with a fair price! Good customer service as well
August 19, 2023
Unprompted review
Efficient and friendly
Delivery of the LVT floors (for 2 double bedrooms) arrived on time during the week and were fitted by the weekend. Customer service, advice and fitting by James (or Gems) was friendly and efficient.
Also, the price was very competitive/ cheaper for a better quality floor (greater thickness) compared to a well known high street chain (T**i).
August 13, 2023
very good! recommend
the seller is good at answering questions and good quality floor. The delivery was quick and on time.
July 21, 2023
Unprompted review
Great products and an amazing customer…
Great products and an amazing customer service. James has really great knowledge about flooring and he answered to all my questions comprehensively.
July 19, 2023
Reply from UK Flooring Company Ltd
Dear Mari,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you're enjoying our products and that you had a fantastic experience with our customer service, particularly with James. We're proud to have knowledgeable experts like him on our team who can assist you comprehensively with your flooring needs.
Your feedback truly encourages us to continue delivering top-notch products and exceptional service. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Thank you once again for choosing us. We appreciate your support and look forward to serving you again.
Best regards,
UKFLOORINGCOMPANY
Good quality and communication
The person was kind and helpful with choosing the flooring and other things. He was really patient.
July 11, 2023
Reply from UK Flooring Company Ltd
Dear Yijen,
We greatly appreciate your thoughtful review! It's wonderful to hear that you had a positive experience with our team member while selecting your flooring and other essentials. We take pride in providing a kind and helpful atmosphere, and we're delighted that our team member's patience made a positive impact on your decision-making process.
Your feedback reinforces our commitment to delivering exceptional customer service. If you ever require further assistance or have more questions, please don't hesitate to get in touch. We're here to ensure your satisfaction every step of the way.
Thank you for choosing us for your flooring needs. We're honored to have earned your trust.
Warm regards,
UKFLOORINGCOMPANY LTD
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