UK Hair Transplant Clinics Reviews 

982
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly, welcoming, and highly professional staff who consistently make them feel comfortable, relaxed, and thoroughly well-informed throughout the entire surgical procedure. Reviewers also highlight the incredibly honest and helpful consultations, noting that knowledgeable clinicians provide clear guidance and realistic expectations without applying any sales pressure. Many people also appreciate the exceptional ongoing aftercare support and the stunning, natural-looking results successfully achieved by the skilled surgeons. Consumers consistently note that the overall journey is efficient, remarkably smooth, virtually painless, and entirely worthwhile from beginning to end.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their professional approach and honest advice during... See more

Service

Reviewers highlight positive aspects of service, noting that the overall process is fast, efficient, and... See more

Customer service

People report positive experiences with customer service, noting great support and a very reassuring first... See more

Product

Customers consistently note positive experiences with product, highlighting incredible hair growth and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've had two surgeries from UK HTC and both were excellent. The consultations were really helpful. They don't over-promise on what is possible with surgery so you know exactly what you'll be getting.... See more

Rated 5 out of 5 stars

Dr. T, Brandon, Mollie, and Judith make a brilliant team! Mollie welcomed me in and immediately put me at ease. Dr. T made me feel very comfortable and did a great job with my hairline. Brandon and Dr... See more

Rated 5 out of 5 stars

I would highly recommend UK Hair Transplant clinic , from start to finish the whole experience is very professional and friendly, My patient coordinator Chelsea contacted me regularly to check on... See more

Rated 5 out of 5 stars

A very fast and efficient process all round. I arrived at 8am and was done by 2pm. So far results are looking good after just over 2 weeks so looking forward to seeing the results as the hair grows... See more

Company replied


Company details

  1. Hair Transplantation Clinic
  2. Pharmacy
  3. Private Hospital

Written by the company

We are NOT UK Hair Transplants based out of Walsall / Birmingham - Please check before reviewing! UK Hair Transplant Clinics is registered and regulated with the Government’s “Care Quality Commission” (CQC). The CQC’s role is to ensure that the hair transplant clinic providing the treatment meets the required standards and is performed in a safe environment. Not only are you protected by the fact that we are clinically governed but also because we offer a unique treatment guarantee. We are one of the only clinics in the UK that offers and upholds a guarantee on every hair transplant. We are able to do this as we are selective on those we think are suitable candidates for surgery. From the thousands of consultations we have done over the years only 40% of them are suitable for surgery as in our opinion suitable means being able to achieve a great result. If we deem you are unsuitable for hair transplant, this doesn’t mean there is nothing we can do for you, we have a wide range of non-surgical solutions we can offer. If you are just starting to thin we can offer products to lower the chance of you losing anymore or if you have receded to a Norwood 7 there’s alternative ways to create coverage. Just come and see us at your local clinic to get professional, honest and free advice.

Written by the company

Patient Satisfaction Guarantee

Free 2nd surgery if you are unhappy

If you are unhappy with the results from the first treatment after 12 months, we will do it again free of charge.

Contact info

4.8

Excellent

TrustScore 5 out of 5

982 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(982)

44 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service Great Price.

Very easy to organise The pre assessment and the op itself.

Beard Transplant:
I'm 6 Months down the line now and it looks better than i expected.
Had it done in Manchester where the Everyone was attentive and made sure i was comfortable.
(Managed to almost nod off a couple of time even during the transplant)
The Detail of the aftercare brochure was done extremely well and easy to follow for the first 2 weeks post op.
The pre assessment was easy as well with It only taking 15 mins after looking at the areas of my head/hair that will be a part of the op.

February 20, 2023
Unprompted review
Rated 5 out of 5 stars

Customer-focused and great results

Super customer-focused approach throughout the whole process from consultation to on the day. Everyone I interacted with had my best interests at heart to ensure I had a great experience and great results - really impressed.

September 16, 2022
Unprompted review
Rated 5 out of 5 stars

Very good experience!

The professionals were very communicative, attentive and welcoming. Good at their job, and results have turned out great. Highly recommend.

July 21, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic Customer Care and Service

Dr Elgindi And team were very professional and talked me through the procedure beforehand. The staff were very friendly and process was relatively pain free. After care exceptional and can’t wait to see the results, would highly recommend. Steve C

June 29, 2023
Unprompted review
Rated 5 out of 5 stars

100% Recommended

I am 7 months post surgery now and I 100% feel this was the right decision.

My surgery back in January (Manchester) was a smooth and enjoyable experience. My technicians and surgeon Dr Tetiana Mamontova were very friendly and supportive throughout. There is obviously going to be slight discomfort from the numbing injections but nothing to be afraid of. The only shock was that I was told to get a hair cut the day before surgery and then I turned up on the morning and was told they needed to shave my hair off. I went through with it though and now several months later I am sporting a buzz cut which I do actually like! I could grow it out now however I am just being patient while the recipient area (front hairline) improves month on month and matches better to the rest.

The first couple of weeks post op are slightly uncomfortable as you have to sleep sitting up with a neck pillow and be very careful to not touch or knock your recipient area. Once this is over I just had to be patient while my redness calmed down and the hairs grew thicker. Just to note, the redness did last about 5-6 months and is still slightly visible now so I was using caps quite a lot for 6 months but now I feel confident to were without.

The pre and post op care from Chelsea was/is fantastic, top class.

I have been taking finasteride for about 10 months now to retain my existing hair and with the hopes of it improving my crown area. I just attended a review after 7 months and Ashleigh from UK Hair was very impressed with the progress. We looked at old pictures of my crown and looked under a microscope where she said there were still baby hairs popping through and she recommended to wait another 12 months before considering a second surgery for the crown. Finasteride seems to be retaining my hair and growing back old hairs in the crown area so 100% worth it!

To sum up, I am so pleased to have started this journey back to a full head of hair. This has and will continue to improve my confidence, self esteem and quality of life and so I can only recommend booking in with UK Hair asap.

August 3, 2023
Unprompted review
Rated 5 out of 5 stars

8 months post op now

8 months post op now, so far all looks good, had video with Paul which was very helpful, aftercare team were very precise and punctual with calls and correspondence, Dr Elgindi is a great surgeon so glad i did my research before choosing a surgeon. Looking forward to my 12 month review

October 12, 2022
Unprompted review
Rated 3 out of 5 stars

Initial review of UK Hair

Chelsea my coordinator has been 1st class, lovely to deal with, very helpful & very supportive.
The surgeon & the hair technicians were also 1st class & really excellent procedure & care.
However, the results are what counts and im still in the shedding stage so i cant judge if its been successful.
Ive given 3 stars because the 'hair consultants' (salesman) who you deal with before paying, overstated & over-estimated the coverage of the hair transplant. The area to be covered with the transplants was smaller than what i was told. They also told me that 2 operations would be needed for full coverage, but the surgeon & expert told me 3,, which was conveyed after the payment.
My advice is, dont deal with the 'consultants' (salesmen), pay for a consultation with the or a surgeon for an accurate appraisal.

May 31, 2023
Unprompted review
UK Hair Transplant Clinics logo

Reply from UK Hair Transplant Clinics

Hi James,
Thank you so much for leaving your review we really appreciate the feedback. We are really happy to hear you enjoyed your surgery day and you were happy with the surgeon and the staff associated with your surgery.

In regards to your treatment plan, we never intended to mislead you. We don’t have salesmen doing video consultations, anyone that does video consultations is a trained treatment plan consultant. When we do the initial treatment plan via video it is difficult to be 100% accurate as we are doing it via photos / over zoom, in 90% of cases we get it right but there are some where the graft number increases/decreases when we see you in person. This is why we bring you in for an in-person consultation before surgery. Unfortunately with the dates you chose the in-person consultation was very close to your surgery date, usually we like to make sure there is 2 weeks between them in case of any changes. When we saw you in person it was slightly worse than we originally thought and this is when we mentioned you potentially needing a 3rd treatment. We understand you had already paid by this point but all patients have a right to cancel for 2 weeks following the diagnostic consultation if we change the treatment plan and receive a full refund and this would still have applied to you even with the short notice.
We are still confident you’ll get a good result from your FUT and we are glad you chose to continue your journey with us.

Thank you again for your feedback

Kind Regards
UK Hair

Rated 5 out of 5 stars

Fantastic from start to finish

Fantastic from start to finish, painless procedure and delighted with the process and aftercare.
Results to come but from what I can see it will be very much worth it.

Couldn't recommend more to anyone thinking about it.

July 13, 2023
Unprompted review
Rated 5 out of 5 stars

Made a long day in surgery as comfortable as possible

I am a few days post surgery and wanted to leave a review of my experience with UK Hair.
The pre procedure communications from Chelsea were very good, and I arrived on the day to be greeted by Dr Mani. He immediately put me at ease and explained exactly how the day would go.
He and his fantastic team of technicians Salwa and Ridha, worked non stop to carry out my c1800 grafts, even altering the plans as required as it appeared I had a thicker than average scalp!
It was a long day but they made it as comfortable as possible and I always felt like I was in very good hands.
Now can’t wait to see the results as my scalp heals and I become a hairy man again!!
Would not hesitate to recommend UK Hair.

July 12, 2023
Unprompted review
Rated 5 out of 5 stars

FUE Front Hair Surgery

Thank you UK Hair Transplants Clinics Manchester. Few bullet points of information and my experience following my surgery on Monday;
• Dr Mani is brilliant. Great sense of humour and very informative/honest the whole way through the day.
• Brilliant and friendly team working alongside Dr Mani. Thank you for all your hard work!
• Mostly painless process - most people find the needles the uncomfortable part, however for me it was lying in the same position for an hour at a time or longer. Worth it in the end!
• Unable to comment on my results yet as I only had surgery two days ago, however the donor area and grafted area feel like they are healing well already.
• The aftercare service and leaflet information provided are very useful/helpful and easy to follow.
• I’m looking forward to my future results and will provide an updated review in time.

Thanks again.

June 26, 2023
Unprompted review
Rated 5 out of 5 stars

I can’t recommend UK Hair Clinic…

I can’t recommend UK Hair Clinic enough. I attended the Manchester site and was kept fully informed throughout the whole process by all involved. A special mention to Molly and Rosie, my technicians who were fantastic and kept me entertained throughout with their friendly, funny chat not to mention their singing along to the radio. It made the experience much more enjoyable.

June 14, 2023
Unprompted review
Rated 5 out of 5 stars

Really impressed with the care…

Really impressed with the care throughout, before with plenty of information and good communication, during the procedure any anxieties we're put to rest by the teams professionalism, and afterwards the aftercare has been great

June 5, 2023
Unprompted review
Rated 5 out of 5 stars

Friendly staff who done their job…

Friendly staff who done their job really well and done their very best to make you as comfortable as possible everything was explained concisely and I got to watch top gun maverick on dvd which was excellent and I liked the music played

June 22, 2023
Unprompted review
Rated 5 out of 5 stars

Early days but very promising

I’m now a week post-op from my hair transplant and I’ve been very impressed with the process and the support. After my initial video consultation, my in-person meeting prior to the surgery meant we made a few tweaks (notably, more grafts as more loss was evident in person due to lighting conditions etc). After the initial anaesthetic injections, the process was completely painless. I appear to have experienced the worst-possible swelling (which is very on brand for me) but it’s now almost completely subsided and it’s just a dull ache rather than any acute discomfort. Very happy with the hairline and apparent density so far and eagerly awaiting the results to bloom in the coming months.

My surgeon was Dr Tetiana Mamontova who put me at ease and was actually very funny; at times I almost forgot I was undergoing surgery and not having a warm chat with a friend (albeit while lied down).

My procedure was done at the Leenside clinic in Nottingham (367 Derby Road) and I was immediately confident in the degree of professionalism from the standard of cleanliness upon entering - I’m pretty sure it had even been recently been painted.

My account manager Chelsea checks in on my progress regularly and seems happy to answer my seemingly endless of questions.

Overall, very happy and hoping for my results to rival the before & after pics on the website. Fingers crossed!

June 9, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic Experience ….

I have just returned home after having my surgery yesterday.

The whole experience from start to finish has been great, absolute flawless process.

Dr Elgindi, Rosa and Aly where a pleasure to be with during the procedure and I felt comfortable at all times. Absolutely nothing was a problem to them and they looked after me really well.

June 8, 2023
Unprompted review

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