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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the quality of the products and the efficiency of the delivery service, often noting quick arrival times. Many people appreciate the clear information provided about the products and the positive impact they have experienced on their health. However, some customers have raised concerns about product descriptions and ingredient information. There were also isolated reports of products not meeting expectations, such as a supplement causing heartburn or a powder not dissolving as anticipated. A few people also experienced issues with customer service and delivery, including an item not being received and a difficult website navigation.

What people talk about most

Product

People report positive experiences with product quality. Many consumers praise the effectiveness and... See more

Quality

Reviewers highlight positive aspects of quality. Many customers consistently praise the high quality of... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the super quick... See more

Based on these reviews

Rated 5 out of 5 stars

Absolute 5+ stars for this company, I order vitamins on a regular basis and they always arrive within 2 days and are extremely fresh. Very well priced, too. Am always very impressed with their speed... See more

Rated 5 out of 5 stars

UK Health house have helped me with their no nonsense approach to supplying good quality health supplements and information on the benefits I might experience by taking them. I'd recommend giving them... See more


3.8

Great

TrustScore 4 out of 5

35 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Had a good experience just wanted to…

Had a good experience just wanted to ask if there will ever be a halal gel option for your products eg. fish oil
or astaxanthin also can I get some more info regarding who has certified you/ any third party testing. Will change review to 5 after a response

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

Absolute 5+ stars for this company

Absolute 5+ stars for this company, I order vitamins on a regular basis and they always arrive within 2 days and are extremely fresh. Very well priced, too. Am always very impressed with their speed of service and quality products, wouldn't buy vitamins anywhere else because I know they couldn't be better, it's that simple. Great customer service; one order went missing and they replaced it within a day. I only wish other companies would take a leaf out of their book.

March 1, 2026
Unprompted review
Rated 3 out of 5 stars

Poor communication and unclear festive closure

I placed an order on 29 December and expected a standard order confirmation and basic communication shortly after purchase. No confirmation email was received, and the order status did not change for several days.

I contacted the seller to ask about dispatch. When I received no response, I followed up to request cancellation and a full refund, as I needed the product urgently and had already ordered an alternative elsewhere.

Only afterwards did I discover a notice on the mobile version of the website stating they were on a festive break. I had never noticed this on desktop (Brave browser) at the time of ordering; there was no obvious indication that orders or support would be delayed.

There was no reply to either of my emails. Despite my explicit cancellation request, the product was dispatched on 5 January without any prior communication.

To be clear:
> I am not disputing the product itself.
> The issue is lack of timely communication, poor visibility of holiday closure information and expected delayed despatching, and then actually despatching an order after a cancellation request without responding.

This could have been avoided with a simple auto-reply, clearer messaging across all devices, or acknowledgment of the cancellation request.

December 29, 2025
Unprompted review
Ukhealthhouse logo

Reply from Ukhealthhouse

Sorry to hear this was an issue. Like most companies we love our staff and want them to have a brilliant festive period. We placed a huge banner at the top of the webpage stating orders would not be processed until our return on January 5th, you seem to be the only person that missed this.

We hope you had a wonderful Christmas & New Year

Rated 5 out of 5 stars

The best!

2nd time writing this review because trustpilot removed my first one and locked my account. Why? Maybe they don’t like good reviews. Who knows.

Great company. I buy a lot of things from here. Creatine mainly. Super quick postage and any problems they answer same day or first thing in the morning!

November 1, 2025
Unprompted review
Rated 1 out of 5 stars

Extremely rude seller

Extremely rude seller, i would never use them again or recommend them !

November 16, 2025
Unprompted review
Ukhealthhouse logo

Reply from Ukhealthhouse

Butterfly, you have left 31 reviews. Every review is negative. We have no feedback from you on any selling platform. Can you please email us directly your name and order number so we can see how we were 'rude' to you? Anonymous feedback, no issues on any selling platform, from someone that comes to trustpilot to complain. A fake review no doubt, happy to be proven otherwise with a simple email to us.

Real feedback.
Ebay - 99.9%
Amazon - 4.8/5
Etsy - 4.8/5
Tiktok - 4.6/5
Temu - 100%
Onbuy - 5/5

Rated 5 out of 5 stars

Brilliant products

Brilliant products, very easy to read what's in them and what they are for. Mine came in nice packaging, arrived quickly and they was on the end of an email with the answers to my questions very promptly.
Just started a long health journey so I'll be sticking with uk health house.

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

Affordable well sourced health products

UK Health house have helped me with their no nonsense approach to supplying good quality health supplements and information on the benefits I might experience by taking them. I'd recommend giving them a try. A good thing for me is that I know it is not owned or managed by a massive corporation all the products are sourced and trialled by a small team that really want the best results for their customers at an affordable price.

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

Great supplements at a great price !!

I've been using UK Healh House's supplements for the past few months, and I couldn't be happier with the results. From the moment I placed my first order, I was impressed by their professionalism, fast shipping, and clear product information.

Customer service is also top-notch—friendly, responsive, and genuinely helpful. It’s clear they care about their customers and stand behind their products.
Highly recommend UK Health House to anyone looking to elevate their health naturally and reliably!

October 10, 2025
Rated 5 out of 5 stars

My product came today I ordered some…

My product came today I ordered some vitamin e capsules I was really impressed with how fast my order arrived and was happy how everything was labelled and professional I will continue to use this place of business as it is good price for money

October 31, 2025
Unprompted review
Rated 1 out of 5 stars

Bought item through eBay

Bought item through eBay, item never received, seller was rude when messaging, not helping at all, refusing to refund. Claiming that is my fault that I was away from home. Avoid this shop and buy with someone who respect buyers.

October 20, 2025
Unprompted review
Ukhealthhouse logo

Reply from Ukhealthhouse

You've come here to complain as most people do when they are in the wrong.

Lets tell the true story - you see, tracking doesn't lie. Your item was tracked, but you weren't in. So they tried to deliver again, but you weren't in, so your item was taken to the local sorting office. Which you are fully aware of. It's still there now. But you can't be bothered to collect it. Hence why eBay did not refund you and removed your fabricated feedback, which is exactly what this is. But it won't be removed as trustpilot doesn't care what reviews are left. Have a great day.

Rated 5 out of 5 stars

Products

I've used uk health house for a long time. I've had multiple things tablets and powders and been fantastic. Can not fault the products I've received, really affordable and efficient service.

October 30, 2025
Unprompted review

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