Ordered a flip saw from them, which is a great piece of kit and arrived extremely quickly. This would have been 5 stars but I have to question the logic of sending out something so heavy and bulky via... See more
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I have recently suffered a bereavement and believe my father had bought a pressure washer from UKHS. I contacted them about a spare part for the pressure washer. I had no proof or evidence that Dad ha... See more
The lance of the sprayer had small holes in it so was spraying in all directions and kept falling off the nozzle wasting a lot of the cricket Mikey . Will not buy again from this supplier. Following... See more
Company replied
Just received the ex demo Fox quad cut lawnmower. Excellent build quality easy to assemble and once I discovered my model doesn’t have a choke lever but a small priming button at the front the electri... See more
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Company details
Written by the company
At UKHS.tv we have something for everyone—from garden machinery and power tools to kitchen appliances and jewellery. We proudly manufacture high-quality tools, machinery, and garden equipment featuring the latest technology. Explore our range of power tools, woodworking machines, mowers, ladders, and home craft supplies. Check out our air compressors, premium air tools, and renowned generators—all at competitive prices. For your workshop, we offer precision-engineered automotive tools, including trolley jacks, welders, tool storage, and pressure washers. Transform your garden with our selection of lawn mowers, multi-tools, chainsaws, hedge trimmers, and more. We offer both electric and petrol options for effortless garden maintenance. For the home, browse our kitchen appliances, including coffee machines, blenders, and steam cleaners.
Contact info
UKHS.tv, Daniels Way, NG15 7LL, Hucknall, United Kingdom
- 0330 123 0001
- sales@ukhs.tv
- ukhs.tv
4.5
Excellent
10K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Decent product a lot of plastic…
Decent product a lot of plastic including switches knobs which I don't think will last that long, cheap cable used that dose not uncoil easily, collecter bag attached to vacuum with plastic clip very surprised if this will last, really expected more for my money, would advise anyone looking for garden vacuum look at specification closely
October 16, 2024
Reply from UKHS.tv
Thank you an agent will be in contact.
when people phone up with a problem…
when people phone up with a problem with your product do tell them its there fault no things break thru no falt of person using it plus item only bought may 2024 with 3 year garantue so dont tell people they have to buy parts when all parts are under garantue ok
October 16, 2024
Reply from UKHS.tv
Thank you , an agent has been in contact.
Everything went so easy.From ordering…
Everything went so easy.From ordering to delivery.Goods came on time and we’re exactly as I wanted.
October 14, 2024
Reply from UKHS.tv
Excellent , Thank you for the review.
great service
great item as descibed,arrived within 24 hours,will use again..
Thanks.
October 14, 2024
Reply from UKHS.tv
Excellent , Thank you for the review.
Still haven’t received the new part to…
Still haven’t received the new part to fix my brand new compressor that broke after 5 uses
September 30, 2024
Reply from UKHS.tv
Thank you and agent has been in contact.
Product arrived well packed quickly and…
Product arrived well packed quickly and safely.
September 30, 2024
Reply from UKHS.tv
Excellent , Thank you for the review.
Reply from UKHS.tv
Excellent , Thank you for the review.
Unhappy returns(goodwill gesture)
I purchased a power king generator on the 13 October. I opened the packaging, checked it and put it away. A few days ago I got an email to say the item was now £50 cheaper. I rang customer services with a view returning it and reordering, saving £50. I was told I would have to pay £30 pick up fee and there was no compromise. I will not be making any further purchases from your company. I have since been told by the company that they will refund some of reduction which I consider reasonable so I have amended my rating.
October 13, 2024
Reply from UKHS.tv
Dear Gleen,
Thank you for sharing your feedback with us. We apologise for any frustration you’ve experienced regarding the recent price change of the Power King generator you purchased on 13th October.
We understand how seeing a lower price shortly after your purchase can be disappointing. Our promotions are time-limited offers that aim to provide the best value during specific periods, and prices can fluctuate based on various factors.
While we are unable to offer a full refund of the price difference, we would like to extend a gesture of goodwill. We’d be happy to offer you a partial refund of £20 to acknowledge your situation.
Please let us know if this solution works for you. We value your business and hope to have the opportunity to serve you again in the future.
Kind regards,
Fabio
UKHS Tools-To-Go Customer Support
Excellent mover
Excellent mover, gearing is just right just follow the mower no more hanging on and chasing it.Starts first time and cuts superbly, best mower i have owned.
October 25, 2024
Unprompted review
Reply from UKHS.tv
Thank you for the review .
I have always found this company most…
I have always found this company most helpful , every thing I,ve had from them as more than meet my expectations
Well done guys!
September 26, 2024
Reply from UKHS.tv
Excellent , Thank you for the review.
Very poor service
Very poor service. Extremely slow delivery and then Royal mail would not deliver until i made an extra postage payment as the seller had not paid enough when sending the item despite me paying postage and packing when I ordered!!
October 9, 2024
Reply from UKHS.tv
Hi Nigel,
Thank you for bringing this issue to our attention, and we sincerely apologise for the inconvenience caused. It appears there was an error on our part regarding the postage, and we completely understand your frustration.
We would appreciate it if you could get in touch with our customer service team at sales@ukhs.tv and let us know how much you had to pay in additional postage. We will promptly refund the extra charge and ensure this situation is corrected moving forward.
We value your business and are committed to making this right.
Best regards,
Fabio
UKHS Tools-To-Go Customer Support
Didn't realise when placing order that…
Happy to shop with ukhs.tv got all info needed. thanks
October 7, 2024
Reply from UKHS.tv
Hi Glen Cox,
Thank you for your feedback and for bringing this to our attention. We sincerely apologise for any confusion regarding the delivery of your order.
While we stock all of our products, at the time your order was placed, it was part of a pre-order due to high demand. We sold more units than expected and had to source additional stock from the factory. I’ve been informed that we are getting delivery of the new stock in next few days, and you should receive it within the next 7 working days.
We appreciate your patience and understanding. If you have any further questions or concerns, please don’t hesitate to get in touch.
Best regards,
Ease of getting issue resolved and…
Ease of getting issue resolved and courtesy of staff
October 7, 2024
Reply from UKHS.tv
Excellent, Thank you for the review.
Great product and fast delivery
October 5, 2024
Reply from UKHS.tv
Excellent, Thank you for the review.
satisfied
very helpful fully rec and completed what they said they would do Fully recommend company
September 27, 2024
Reply from UKHS.tv
Excellent, Thank you for the review.
Reply from UKHS.tv
Excellent, Thank you for the review.
2nd time i purchased item and your…
2nd time i purchased item and your delivery system failed to deliver!!! Dleiver address simple location. Always open 7days a week from 7am till 6pm. How ever was told no one was in !!! Totally impossible.
September 18, 2024
Reply from UKHS.tv
Hi Mohsen Roshan,
Thank you for taking the time to share your feedback. After thoroughly investigating the issue, we have identified that there was a problem with the third-party carrier we used for your delivery. We understand how frustrating this must have been, and we sincerely apologise for the inconvenience caused.
We have taken immediate steps to resolve this matter and have already processed a refund for your order. Rest assured, we are working closely with our delivery partners to ensure this doesn’t happen again in the future.
If there is anything further we can assist you with, please don’t hesitate to get in touch.
Best regards,
Fabio
UKHS Tools-To-Go Customer Support
Lawnmower spare parts
Fairly helpful on the phone. Parts as expected delivered promptly.
September 30, 2024
Reply from UKHS.tv
Excellent, Thank you for the review.
First Class Service
Petrol Lawnmower Purchase.
First class service from a first class company.
Expedient communication, professional, and efficient customer service.
UKHS.tv Tools-To-Go
Highly recommended!
September 27, 2024
Reply from UKHS.tv
Excellent, Thank you for the review.
Item arrived on time
Item arrived on time. Dealt with problem promptly and replacement arrived very quickly.
September 27, 2024
Reply from UKHS.tv
Excellent, Thank you for the review.
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