UKloupes Reviews 251

TrustScore 5 out of 5

5.0

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, highlighting their durability and comfort, even after years of use. The staff receives frequent commendations for their helpfulness, responsiveness, and friendly approach, making the purchasing and support processes smooth and efficient. Many people also appreciate the outstanding customer service and after-sales support, noting the company's willingness to assist with repairs, spare parts, and guidance in selecting the right products. Consumers are particularly impressed with the excellent service, which includes streamlined sales procedures and prompt assistance with any inquiries or issues. The overall sentiment indicates a high level of satisfaction with both the products and the comprehensive support provided by the company.

What people talk about most

Product

Consumers find the products to be positive, with many expressing satisfaction with their loupes, often... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise individuals like... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting it as fantastic and... See more

Service

People report positive experiences with service. Customers consistently praise the outstanding customer care,... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the amazing quality of the loupes,... See more

Based on these reviews

Rated 5 out of 5 stars

I bought my loupes 20 years ago after being recommended on the Tipton course, i gave just bought my second set after dropping them on the floor one too many times (they have been surprisingly robust... See more

Rated 5 out of 5 stars

Great company . Always very responsive with support and enquiries . I live about 25 minutes from the company and I lost my charger recently - because I needed a replacement urgently they made arrang... See more

Rated 5 out of 5 stars

Ukloupes are such a lovely company with lovely affordable loupes, I was fortunate enough to win a giveaway for some loupes and so glad I did, they’re super comfortable to wear all day and the battery... See more

Rated 5 out of 5 stars

Amazing service - thank you. I have been so impressed how well I have been looked after by Will at UK Loupes. I have an old pair of Surgitel flip ups that needed some spare parts and repairs. Will cou... See more


Company details

  1. Dentist
  2. Audiologist
  3. Dental Hygienist
  4. Surgeon
  5. Veterinarian

Written by the company

UKloupes was set up to supply affordable loupes to dental students. Along the way, our high quality loupes have attracted interest from dentists, DCPs, specialists and surgeons who now rely on UKloupes to assist their work. Our mission is your vision We offer superior quality loupes at competitive prices We promote the early use of loupes during training We offer free, expert advice on loupes


Contact info

5.0

Excellent

TrustScore 5 out of 5

251 reviews

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Rated 5 out of 5 stars

Excellent service and products

I’ve had my UK loupes since 2015, I’ve recently updated my light. Customer service is still fantastic and the companies products still remain competitively priced.

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service and always very helpful and quick answering back and sorting the request. Is a relief when you know you are not going to be for ages without the loupes. In a couple of days all sorted! I'm happy with the loupes, battery very long life, good product and very good price as well. I really recommend it. Thanks Will for your help as I don't know what I'll do without my loupes!

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

New light for the old loupes

I bought a pair of loupes with light more than 5 years ago. I used them daily since. Today, a small spare part from the light broke. I ordered a new wireless light that I was thinking about for a long time and they have been kind enough to replace the broken part from the old light free of charge. They responded quickly to all my questions. I highly recommend them.

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

I purchased some loupes a while ago and have been incredibly happy with them and the service provided by this company.
Nothing is too much trouble for Will he responds promptly to any issues straight away.
Fantastic products with fantastic aftercare even now that my loupes are out of warranty too!
I would not hesitate to buy from uk loupes again and cannot recommend highly enough

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service

I bought my loupes 20 years ago after being recommended on the Tipton course, i gave just bought my second set after dropping them on the floor one too many times (they have been surprisingly robust!).

Customer service has always been outstanding. I love the WhatsApp service that allows me to send problems promptly and get them fixed in super quick time

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

The service was outstanding

The service was outstanding. I accidentally purchased the incorrect battery pack for my loupes online. William quickly reached out, recalling my previous order and identifying the brand I should have chosen. With his assistance, I easily switched to the right brand. The process was smooth and efficient. Many thanks to William.

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

Overall great experience!

I found the process of buying, getting fitted for, and using my loupes seamless and easy. I’m really happy with the quality of the product and the lower price point compared to others on the market - these are definitely a worthwhile investment. Would 100% recommend these to a friend, colleague, or anyone looking to purchase loupes

January 6, 2026
Unprompted review
Rated 5 out of 5 stars

The quality of the items is excellent

The quality of the items is excellent. The sales and advisory procedure is exceptionally streamlined. They offer great assistance in selecting the perfect product to meet your requirements. Their customer support is exemplary, and the post-purchase care provided by this company is remarkable. They are consistently available to assist you. I wholeheartedly endorse both the products and the company.

January 3, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

I met UK Loups at Dental Showcase. I was then newly qualified hygienist, and wanted to start using loups but worried that if my glasses prescription change, then I would need to have a new pair of loups too. UK Loups offered great design with detacheable glasses part, which is very easy to replace. And at an affordable price. I have my loups for 4 years now, wear them 5 days a week, and they are lightwieght, and easy to use. All these years my dealings with the company were great pleasure - their customer service is amazing: always friendly and respectful, genuinely willing to help.
Highly recommend UK Loups for dental hygienists

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

Great products and very good company support

The products are very good . The whole sale , advise process is very efficient . They help you to choose the right product for your needs . The customer service is outstanding . The after sale support you get from this company is amazing . There are always there for you . I can highly recommend the products and the company .

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

It’s not often that I leave a five star…

It’s not often that I leave a five star review, however the build quality, price and after sales service would have me leaving a 5+ star service. I’ve been a client of UK Loupes for 15 years now after trying many other forms of magnification. I first begun With magnification in about 1989 with the simple flipper the jewellers use. I bought my first loops in the mid 90s and replaced a number of pairs which were always so heavy. Having discovered UK Loupes about 15 years ago I’ve had two pairs which with small repairs are still serviceable today. A 3.5 and a 4.5 magnification which are more than adequate for my general and specialist work. I am happy to recommend them to colleagues either just starting their Dental journey, And those like me towards the end of the Dental journey. Many thanks to the guys in Bristol, at the end of the phone with advice and service.

October 6, 2025
Unprompted review

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