UK Open College Reviews 

440
•
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I really enjoyed completing my TQUK Level 3 Diploma for Early Years Care and Education with UK Open College. Support from enrolling and throughout my course, everyone has been amazing! A huge than... See more

Rated 5 out of 5 stars

I had nothing short of a positive experience with Open College. Everything was extremely organised with an induction zoom call showing you how the website works and where to find things. With... See more

Rated 4 out of 5 stars

I recently completed my Level 4 HLTA Diploma with UK Open College. I loved the self-paced learning as I could complete assignments to my own time scale. My tutor Kaye was absolutely amazing! Work cam... See more

Rated 5 out of 5 stars

Homeschooling family here . My teenage daughter did a short babysitting course for some key foundational knowledge, she received a certificate , Great customer service from Darren at UK Open College... See more

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  1. Educational Institution

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Private UK Training Provider.


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4.4

Excellent

TrustScore 4.5 out of 5

440 reviews

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4.4

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(440)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience with UK Open College.

I have really enjoyed my level 2 Supporting Teaching and Learning in Schools course through UK Open College. I have found all staff to be incredibly helpful, from initial enquiries to Bill, to my tutor Kaye and everyone else in-between. The course was packed full of interesting and informative content, and I really enjoyed managing it all in my own time, which has been especially helpful as a mother of 2 young children, as well as working my day to day job. I will be back to complete more courses with UK Open College at some point in the future. Thank you so much!

June 9, 2025
Unprompted review
Rated 5 out of 5 stars

My tutor Jill Matthews was absolutely…

My tutor Jill Matthews was absolutely brilliant and kind,she was very knowledgeable in her field and without her I wouldn't able to have accomplished my qualifications. Thank you to UK open college for providing this opportunity.

May 29, 2025
Unprompted review
Rated 4 out of 5 stars

TQUK Level 3 Diploma for the Children's Workforce (Early Years Educator) (RQF) 2022

I have recently completed the level 3 early years educator course. laser learning provided good learning video clips e.g. best practice examples and information.
Kaye my tutor was supportive and answered emails / marked work within the specified time frame. I also boked a 1-1 online chat which was very helpful. i needed guidance on best ways to complete the practical assignments and cover more than 1 in each practical. Kaye as able to help with this and she also gave tips on how best to organise work too.
it took me a couple of attempts to get used to uploading the work and ticking the correct boxes but that is only to be expected when using a new system. again Kaye was able to sort out any queries I had.

May 19, 2025
Unprompted review
Rated 5 out of 5 stars

Good college

My assessor (Zoe) was really helpful and provided great feedback to all of my assignments which really helped me to improve. Really happy with her support to get me through my course.

May 22, 2025
Unprompted review
Rated 5 out of 5 stars

HLTA - Level 4 Certificate.

The course content (HLTA - Level 4 certificate) is extremely interesting, challenging and beneficial to role as an HLTA. My assessor, Zoe was most supportive and encouraging, assignments were marked quickly with supportive feedback and she was always on hand to help when I sent an email. I would highly recommend UK Open College to anyone looking to further their studies.

April 29, 2025
Unprompted review
Rated 3 out of 5 stars

Amazing tutor let down by admin

The tutor was amazing. Helpful, knowledgeable and replied quickly. It took a little while to get used to how the online system worked, but that's probably me! However the whole experience was soured by the admin team. I just felt that they took too long to answer my emails and it just didn't feel professional.

April 29, 2025
Unprompted review
UK Open College logo

Reply from UK Open College

Hi Martha! We have no record of a student registered here with UK Open College in your name. We have reached out to you via Trustpilot for further information.Can you check our request please as we suspect your review has been left on the wrong company profile. Once we hear back from you, then we can double check and respond accordingly. We look forward to your reply.

Hi Kirsty! Thank you for making contact and providing the correct name as per your enrolment. A system that you have not used before can throw up its challenges. However, you appear to have got to grips with it quite quickly and your course was completed in good time. Thank you for recognising your tutors support. This means a lot!

In relation to your comments on the admin team. We have looked into this and can see that any emails sent via your Laser learning platform appear to have been responded to in good time. We advise a max of 48 hours (2 working days) for a response which appears to have been adhered too. This does exclude weekends/bank hols of course, which may of been the reason you felt it took too long. By all means, if you wish to supply an example where you feel this was not the case, we would be happy to investigate further to prevent this happening in the future.

Well done and congrats on your course completion from all at UKOC

Rated 5 out of 5 stars

Since starting with a new tutor my…

Since starting with a new tutor my experience of online learning completely changed Jill was so helpful, responsive to any questions I had nothing was ever to much to ask and really good at getting my work graded and feedback given.

The feedback jill give me helped me so much and inspired me to keep pushing my self to my end goal. I have now finally Reached this and this is all thanks to Jill’s great support I couldn’t be any more grateful.

Also a mention to Kaye who again was Helpful and supportive when coming out to observe me and uploaded my observation within a good timely manner

Thank you to you both for a lovely experience since working with you both .

April 23, 2025
Unprompted review
Rated 5 out of 5 stars

level 4 HLTA course with ukopencollege

I have recently completed my level 4 HLTA course with uk open college. I found it very rewarding with the help of my amazing tutor Jill, she was very supportive and quick to mark work, also reply to emails.

The course materials are easy to use and are full of useful information to help with each unit.

This is the 3rd course i have completed with uk open college and would 100% do more.

Thank you so very much Jill for all of your support.

April 17, 2025
Unprompted review
Rated 5 out of 5 stars

Great

Friendly attentive tutor in Zoe, who got back to me quickly and gave constructive kind feedback. If you start this course it’s important to know, if in doubt ask, there are no stupid questions.
I did find it difficult to start with and the work load overwhelming but as my confidence grew I was able to achieve a 100% portfolio.
If you need more time to complete the course there is an option to extend your time for a small fee, I did.
Overall I have achieved a credited qualification in my own time whilst working full time, I have learnt new things, refreshed past learning and gained the confidence in myself to achieve my goals.
I have received a job offer as a result.

March 10, 2025
Unprompted review
Rated 3 out of 5 stars

I have just completed a Teaching…

I have just completed a Teaching Assistant Level 3 Certificate, and it was straightforward to follow. After using the Laser platform for a while, it became much easier to navigate. However, I didn’t hear anything from my tutor after my induction, and I was also away for a couple of weeks. When I returned, I spent about a week working on what I thought was the planned work, and then submitted it. I was told by my tutor that my work was in the incorrect format and had been deleted. This was frustrating, as I had spent a week on work that was not usable. A couple of days later, my work plans came through. By this point, about 3-4 weeks had passed since my induction, and I realised there had been a delay between my induction and receiving my work plan (which you can’t start the course without).
There was also a delay of about a week or so in getting work marked and receiving feedback. On average, it took about 10 days for my work to be marked, and some messages or questions I sent to my tutor took a while to get a response. At times, I had to follow up with another email. However, I did always get a response.
My mentor at the time, while reviewing my work, thought it was really difficult to pass some of the tasks and felt the tutor was being too harsh as a marker. This feedback was also echoed by other teachers who were helping me throughout the course, but I do think its good to be challenged and should be too easy.
I also thought some of the questions on the theory side were a bit wishy-washy and not obvious what it was asking, or some questions repeated themselves on other theory modules.
Towards the end of the course, I was allocated a different tutor named Kaye. She was amazing, and there was a noticeable improvement in the timescale for getting work marked and responses to my questions.
Overall, it was a great course to complete and I learned a lot from it. I’m just waiting now for my certificate.

March 6, 2025
Unprompted review
UK Open College logo

Reply from UK Open College

Thank you for your feedback Nicholas. We can see by looking at your account, that your initial tutor caused you unnecessary delays. This is very frustrating for both parties and not up to the standard we set here at UKOC. We sincerely apologise. This was dealt with internally once we were made aware and your tutor was changed. We are pleased to hear this had the desired effect. Thank you for acknowledging this!

Some of the tasks are difficult, we agree! However, your tutor does have to adhere to the marking required by the awarding body. This at times does seem picky but pleased be assured it's for the right reasons.

With Kaye's assistance, we are delighted you got there in the end. Thank you once again for taking the time to provide feedback on your experience with us. Congratulations on your completion and good luck in all you do from all at UKOC.

Rated 5 out of 5 stars

Great

Simple to understand and easy to work from home.
The communication was good and helpful and I am very happy with my experience with UK open college.

March 14, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend

The laser platform was really easy to use, found it really convenient to be able to access all my lessons and reading materials in my own time 24/7. My tutor Jill was really helpful, and very supportive through out. Really glad I bit the bullet and took the course, now have my qualification and I couldn’t be happier! Thank you UK open college

February 10, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience completing a level 3 course

I have just completed a level 3 early years educator course and it has been a great experience. My tutor/assessor Jill Matthews has been incredibly supportive throughout, taking the time to leave feedback for each question submitted and ensure I had support where needed. She always got back to me very quickly and the communication was excellent. It took me longer than I had initially hoped, finishing in two years rather than 18 months, as life gets in the way, but it is such a sense of achievement and I would recommend this route to anyone wanting to further their career and gain qualifications around their job and family life. I can’t thank Jill, and the UK Open College enough - Strongly recommend.

January 30, 2025
Unprompted review
Rated 5 out of 5 stars

my experience with UK Open College has been great

my experience with UK Open College has been fantastic from my pre sign up questions which actually I got a curtsey call to make sure my questions were answered and to see if I had any more, to my questions during my course. I wouldn't have gotten through it if it weren't for my tutor Jill Matthews. she was very prompt in answering my questions, calming my nerves and marking my work with some great feed back. I am currently on maternity leave and have decided that rather then go back to work I would become a childminder as my work history is in child care anyways, I needed to do a Ofsted recognised course and I couldn't recommended the course with uk open college more.

January 21, 2025
Unprompted review
Rated 5 out of 5 stars

Great way to study

Uk Open College made studying so much easier for me, I could complete the course in my own time and everything was marked and feedback returned to me within a few days at the most. My assessor was really helpful and always available to answer any questions I had. I would definitely recommend them.

December 18, 2024
Unprompted review
Rated 5 out of 5 stars

Homeschooling family here

Homeschooling family here . My teenage daughter did a short babysitting course for some key foundational knowledge, she received a certificate ,
Great customer service from Darren at UK Open College who was very helpful with a very fast response time . Thank you ! Looking forward to doing more courses with Open College !

November 25, 2024
Unprompted review
Rated 4 out of 5 stars

Early Years Course

I’ve just finished an Early Years Educator course on Open College and it was great. There was plenty of information and reading available to assist. The work was marked and returned quickly with helpful feedback. I had to extend my end date and it was easy to do. My tutor Jill was so supportive and helpful and made me feel like I was doing well the whole way. The only negative is that I would have liked to be able to upload more than 3 pieces of work at a time. Aside from this I would recommend.

October 6, 2024
Unprompted review

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