UK Open College Reviews 

440
•
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I really enjoyed completing my TQUK Level 3 Diploma for Early Years Care and Education with UK Open College. Support from enrolling and throughout my course, everyone has been amazing! A huge than... See more

Rated 5 out of 5 stars

I had nothing short of a positive experience with Open College. Everything was extremely organised with an induction zoom call showing you how the website works and where to find things. With... See more

Rated 4 out of 5 stars

I recently completed my Level 4 HLTA Diploma with UK Open College. I loved the self-paced learning as I could complete assignments to my own time scale. My tutor Kaye was absolutely amazing! Work cam... See more

Rated 5 out of 5 stars

Homeschooling family here . My teenage daughter did a short babysitting course for some key foundational knowledge, she received a certificate , Great customer service from Darren at UK Open College... See more

Company details

  1. Educational Institution

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Private UK Training Provider.


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4.4

Excellent

TrustScore 4.5 out of 5

440 reviews

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4.4

All reviews

(440)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent customer response

Excellent customer response. Very clear and precise and answer your questions with genuine attitude. Would recommend anyone who needs a helping hand.

December 7, 2021
Unprompted review
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Reply from UK Open College

It was a pleasure to assist you Amin. Thank you for your comments and the recommendation.

Rated 5 out of 5 stars

Teaching Assistant Course…

I’ve just completed my Teaching Assistant course with UK Open College. Provided with excellent course material, good instruction, and my tutor always responded in a helpful manner to any queries I had along the way.

December 5, 2021
Unprompted review
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Reply from UK Open College

Thank you for your 5 Star review. Congratulations on your complete. We hope your qualification leads onto great things.

Rated 5 out of 5 stars

Level 3 Diploma

I completed a Level 3 Diploma on Specialist Support for Teaching and Learning in Schools in August this year. Deciding to do it with the UK open college was the best decision I made in doing so. Starting from enrolling for the course, receiving the course material on time to support from my tutor was excellent. Due to Covid I was unable to complete it during the given time period. When I contacted the college to get an extension they were very helpful and understanding. I have no hesitations recommending the college to anyone who is thinking of doing an online course.

December 3, 2021
Unprompted review
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Reply from UK Open College

Thank you Lakmali. To complete this course, during what has proved to be a very challenging time is a major achievement. You should be very proud of yourself. We have done our utmost for every learner possible to ensure a smooth passage during the pandemic. Thank you for recognising this! Congratulations and good luck for the future.

Rated 5 out of 5 stars

I enjoyed doing my TA level 3 award…

I enjoyed doing my TA level 3 award with the UK Open College. My Tutor Gemma Chantler was very helpful and other staff I spoke to on the phone were welcoming and attentive. Great experience!

December 1, 2021
Unprompted review
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Reply from UK Open College

Congrats Elif. Thank you for mentioning your tutor & the staff here. We try our best to make sure every learner has a positive experience when studying with us. We are delighted this was the case in your experience.

Rated 5 out of 5 stars

Great college to get a higher learning…

Great college to get a higher learning in teaching assistant. The teachers were always there to help and didn’t take long in getting back to you when you had finished an assignment.

November 18, 2021
Unprompted review
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Reply from UK Open College

Well done on your completion Lana. Thank you from all of us here at UK Open College for leaving this wonderful 5 Star review.

Rated 5 out of 5 stars

I have completed my higher level…

I have completed my higher level teaching assistant course through uk open college. Would recommend and use again. Tutor always on hand to answer questions, prompt feedback. I know someone else who completed the same course through a different provider and it was not anywhere near as clearly set out .

November 13, 2021
Unprompted review
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Reply from UK Open College

Thanks a million Claire. Well done and congratulations from all of the team here at UK Open College.

Rated 5 out of 5 stars

Good college

Good college. Good value of money and good variety of courses offered. Very good feedback when you submit assignments especially if you have to redone any sections. Would recommend.

November 13, 2021
Unprompted review
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Reply from UK Open College

Thank you for your 5 star review. We very much appreciate you taking the time to provide feedback on your time with us.

Rated 5 out of 5 stars

Highly recommend UK Open College.

I decided to complete my Higher Level Teaching Assistant qualification to enable me to progress with my career and decided to use UK Open College due to working full time and having a family. It was extremely easy to enrol on the course, the college provided all the relevant resources needed along with online access to the college. After initially being concerned about the process of submitting work and waiting for feedback which seemed to take a while, my tutor was changed and she was amazing. Turnaround time was much quicker and the support and feedback she gave was fantastic. I managed to complete the course well within the suggested time length and have received my certificate. I highly recommend this college especially if distance learning is a better option for you. Even the student support line are friendly and helpful and always available if you need help and advice.

October 28, 2021
Unprompted review
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Reply from UK Open College

Congratulations Kelly. We are delighted with your comments. Thank you for taking the time to leave your feedback on your study experience with UKOC. It was a real pleasure assisting you thought your study journey. Good luck and best wishes from all of the team

Rated 5 out of 5 stars

Landed me the job I was going for 👍😁

Landed me the job I was going for 👍😁
Earlier this year I passed my Support Work in Schools Level 2 and my Level 3 Award in Supporting Teaching and Learning in Schools (RQF) I found my experience with UK Open College very pleasant and helpful and after achieving my qualifications have got myself a position as a LSA in a local school which I am really enjoying. I can't recommend them enough, the customer service is brilliant!

October 27, 2021
Unprompted review
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Reply from UK Open College

Another qualified student !! Congratulations Sarah on your completion. Its great to hear that your qualifications have led to a job. This makes all of the time, effort and commitment worth it. Thank you for the recommendation and your 5 star review.

Rated 5 out of 5 stars

Highly recommend using Uk Open College

I applied to complete my Level 4 Higher Level Teaching Assistant back in November/ December last year (2020) and within 7 months, after moving schools half way through, I have completed it and now received my certificate to say I am fully qualified. Throughout my course the college have provided so much support and have been very helpful. Communication has been fantastic and this has definitely been the best decision I have made in a long time completing this course. I would definitely use UkOpenCollege again for other courses and can not wait to see what my future now holds because of the course they provided me with.

October 26, 2021
Unprompted review
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Reply from UK Open College

Thank you for your lovey comments Hollie. We genuinely try our best to ensure every learner has a positive experience. It's fantastic to hear you enjoyed your time with us. We wish you all the luck in the world. Congratulations !!

Rated 5 out of 5 stars

Be a better you!

After completing level 3 award in supporting teaching and learning I then decided to complete level 3 diploma in specialist support for teaching and learning in schools. Throughout both courses I received fantastic communication and support. I went from being in a job that I dreaded going to everyday to a career that I absolutely love. If you are wanting to improve your knowledge or be a better you I would definitely choose UK Open College.

October 25, 2021
Unprompted review
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Reply from UK Open College

Congratulations once again Samantha. You, like many other of our learners are living proof of what can be achieved with the right attitude. Two courses taken, two courses completed and two qualifications gained. Well done, you deserve every success!

Rated 5 out of 5 stars

Great support

Great support and quick contact with tutor.

October 25, 2021
Unprompted review
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Reply from UK Open College

Thanks a million for your kind words and 5 star review Alice. Well done and congrats from all the team at UKOC

Rated 5 out of 5 stars

These guys are amazing!!

Signed up to do the HLTA RQF qualification after speaking to Bill. It was the best decision ive made in a long time. The course content was brilliant, relevant and really enjoyable. I wish i would have enrolled sooner. Customer service always helpful and friendly. Completing this qualification lead me to being offered my dream job as Nursery Lead. I wish UK open college did a further qualification because i would sign up today!! Will miss studying with these guys and cant thank Bill enough for initially convincing me to sign up!!

October 25, 2021
Unprompted review
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Reply from UK Open College

Thanks for your 5 star review Nicola! We are thrilled you enjoyed your time with us. A big congratulations from all of the team here at UKOC on your completion. Your comments will be passed onto Bill, if he hasn't seen them already of course. Great news on the new Job. A fantastic result !!

Rated 1 out of 5 stars

Literally never replied

Emailed them, no reply. Emailed again, I got a reply saying a ticket had been made for my query. So I had to register on their website. Replied several times to the ticket as it didn't have a reply from them, also emailed again a few times. Never had any reply to my queries. I messaged them on fb. They replied saying how can they help? I gave them my ticket number and asked if they could bring up my queries. They never replied. About 6 weeks now since I tried to ask some queries about the course and literally not had one answer.

I suppose it's possible their course content and tutor communication might be much better than their customer service, but I definitely wouldn't risk it!!! Especially not for hundreds of pounds.

ETA in response to their reply, I'm not a student of the college because they never replied. But I am genuine ¯\_(ツ)_/¯

October 11, 2021
Unprompted review
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Reply from UK Open College

We do not believe this review to be from a genuine student of the college. We have requested further information on your comments but have received no reply. Please contact our support team on 0121 792 3872 with further information so we can review your claims.

Rated 5 out of 5 stars

I did TQUK level 3 award in supporting…

I did TQUK level 3 award in supporting teaching and learning in schools course during lockdown. I found the resources useful, I learned how the communication is really important with children, young people and adults. My tutor has been excellent, she gave me marking/feedback. Overall very good and got my qualification.

September 9, 2021
Unprompted review
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Reply from UK Open College

Thank you for your lovely review Mariagrazia. We are delighted your time with UK Open College was enjoyable. Many thanks for sharing your thoughts.

Rated 4 out of 5 stars

Level 4 Higher level teaching…

I did a level 4 Higher level teaching assistant course during lockdown. I found the resources useful, although sometimes felt the examples used not necessarily meeting the criteria. Online help was good and marking/feedback OK. Overall very good and got my qualification.

September 4, 2021
Unprompted review
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Reply from UK Open College

A huge thank you for leaving your feedback Keeley. We are pleased your achieved your goal and received your qualifications. We are all delighted for you. Good Luck for the future.

Rated 4 out of 5 stars

TA course

I did a TA level 2 course. It was nice an easy to be able to work from home at my own pace; however, it sometimes took ages to get an assignment marked - I got the impression that it was sometimes rejected (because of the format not the work etc) to give the marker more time.
At the start you are sent a folder which sets out what you need to do and forms to fill in etc, but I was then told to do things completely differently which was a little confusing and wasted time. When I queried this I was told it was because different markers preferred to work in different ways.
Overall I am glad I did the course at home rather than in a college, and this course seems more in-depth than one another TA at school was doing at a local college, it was just a bit frustrating that the initial (very detailed) instructions were incorrect.

August 29, 2021
Unprompted review
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Reply from UK Open College

Thank you for taking the time to leave a review on your experience with UK Open College. We are over the moon that you completed the course and obtained your qualification. We are arranging for a member of the team here to look into the concerns mentioned so we can put this right for future learners if necessary. We wish you well all you do Katie. Congratulations on your completion!

Rated 5 out of 5 stars

UK Open College courses

I have just began a Teaching Assistant course and so far the help and support I have received form the college and my tutor have been excellent.

August 28, 2021
Unprompted review
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Reply from UK Open College

Great news! Thank you Alex. Don't hesitate to make contact if you need any help. Good Luck with the remainder of your course.

Rated 5 out of 5 stars

One very happy learner!

Recently completed Level 4 Certificate for HLTA. Would highly recommend. Great experience of distance learning with support whenever I needed from my tutor as well as a very user friendly online support desk.

August 28, 2021
Unprompted review
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Reply from UK Open College

Thanks for taking the time to post this review Clare. We appreciate every review we receive, good, bad or indifferent. We are delighted you enjoyed your time with us and are thankful for the recommendation. Best wishes and good luck from all at UKOC.

Rated 1 out of 5 stars

I was disappointed with the course

I was disappointed with the course. The folder provided had typing errors, grammatical errors and repeated paragraphs despite the continuous emphasis on the importance of students' spelling and grammar.
The instructions were vague and the questions were ambiguous. It was specified that the assignments would be rejected if they contained more than 4000 words, however some contained 21 sections which left little room for detail. My assignments were often rejected with requests to provide further detail. When I rewrote them with twice the content, they were accepted. Why is there a restricted word count when lack of detail results in failure?
I thought the specimen answers on the website were helpful guidance, (despite often containing poor spelling) however, when I used them as a framework for my answers, my assignments were rejected with the comments that I had not answered the questions.

August 28, 2021
Unprompted review
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Reply from UK Open College

Hi Anna, Thank you for taking the time to leave your thoughts on your experience with UKOC. Admittedly, we are extremely disappointed with the 1 star rating, However, we respect your comments and appreciate this is how you must feel.

We try to respond to every review, good or bad as we want to improve and provide a positive experience for the majority, if not all of our learners. However. we totally understand, that at times things don't go as planned and occasionally we don't live up to a learners expectations.

We are delighted you completed your course despite the points raised so we are going to try and address them for you and future learners.

Firstly, we have recently had our course materials totally rewritten in a clearer and easier to understand format. We will continue to improve these over time and feedback on our materials is welcomed from all learners.

At level 4, the level of which you studied, learners are expected to research and use their experience in the classroom to answer/complete the questions/tasks within each unit. We provide you with the underpinning knowledge, along with access to online guidance and samples to point you in the right direction, but learners must then show their own understanding of each task in their own words.

We agree, some of the questions can be ambiguous. However they are set by the awarding body unfortunately. We are not allowed to alter or change these. If ever a learner is unsure on how to answer a question, they are able to email their tutor or contact the support team for help. We are a friendly bunch and are here to to assist any learner that needs support.

There is a word count as specified for all written tasks (Theory Work). This is 4000 words as stated. There is a 10% tolerance in place, so tutors will allow for those learners who exceed the word count slightly. However, those units with the greater number of questions/tasks to answer tend to have a mixture of both theory and practical tasks to complete. Word count only applies to written work, so any unit containing 21 tasks/questions the word count would only apply to the written tasks and not the practical ones. This vastly reduced the amount of tasks where word count would apply. Maybe this was misunderstood?

We can see, that the majority of your assignments passed first time. This alone is a great achievement. We don't see that any of these were rejected for being over the word count. We can see that you did have requests from your tutor for further details as stated, but none as far as we can see were for being over the word count. So, you appeared to be within the limit as expected.

The specimen assignments on your support desk are genuine assignments complete by previous students. These will come from a variety of learners who also have a mix of backgrounds and abilities. Learners often submit work to us with spelling mistakes in them. This can at times be due to learning difficulties or those where English is a second language. If this is the case our tutors will make allowances for this when providing feedback. We do not alter these in any way. Please remember, they are only provided as a guide to new learners as an indication of what is expected and not to be copied or used within an assignment when compiling any work. The overwhelming majority of our learners welcome these and often view them and the guidance before attempting an assignment. We are glad you found them helpful.

We sincerely hope, our comments help make things a little clearer.

Once again, thank you for taking the time to review UKOC. Congratulations on achieving your qualification. We hope it serves you well.

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