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Rated 5 out of 5 stars

Attention to detail and assiatmave with image selection made choosing the right mask so easy and quick. The team turned around the masks quickly and delivered straight to my door, no fuss. Amazi... See more

Rated 5 out of 5 stars

This company is INCREDIBLE. I ordered customized party hats and straws. The actual product is so well done, I’m in love with it. The shipping was also so fast, I ordered it late Sunday night and it ar... See more

Company replied

Rated 5 out of 5 stars

We are delighted with our Purchase! Placed order last minute so was worried we wouldn't get in time but they were dispatched & delivered the next day. Masks are A3 in size & picture is great quality.... See more

Rated 5 out of 5 stars

Super customer service. Masks were good quality, promptly dispatched. Even when Royal Mail failed to deliver to my address, the company swiftly made a new batch to send to me in time for the hen party... See more

Company replied

Company details

  1. Photo Printing Service

Written by the company

Manufacture of Personalised Made to Order Party Cardboard Cutout Face Masks, Face Buntings and Personalised Photo Party Hats. All made using your photos uploaded to us. Perfect Party Entertainment, Great for Birthdays, Stag Nights, Hen Parties. We process order the same or next working day and dispatch the same day by Tracked Delivery for a fast turnaround. Order today.


Contact info

4.9

Excellent

TrustScore 5 out of 5

276 reviews

5-star
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Rated 5 out of 5 stars

Customer service was excellent

Customer service was excellent, very helpful.
Quality of masks and delivery brilliant

Would definitely use UKpartymasks again.

January 30, 2024
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Reply from Ukpartymasks

Thank you for this lovely review, more than welcome to use us again anytime 🙂

Rated 5 out of 5 stars

great masks

great masks, good quality card, elastic stuck on well, everyone loved them!

January 30, 2024
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Reply from Ukpartymasks

thank you

Rated 5 out of 5 stars

Excellent service

From ordering, to processing & super quick delivery the communication was excellent! Great quality product at a great price

January 18, 2024
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Reply from Ukpartymasks

thank you

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Ordered masks one day and received the next. Photo checked using WhatsApp so all very efficient. Very easy to deal with and excellent quality, thick masks. Highly recommend.

January 23, 2024
Unprompted review
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Reply from Ukpartymasks

thank you

Rated 5 out of 5 stars

Just brilliant!

Great quality product supported with great customer service. Shipped way ahead of the needed delivery date and informed every step of the way. Couldn't ask for more!

December 12, 2023
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Reply from Ukpartymasks

thank you

Rated 5 out of 5 stars

Great product

Great product, fast turn around and great communication from the start. They suggested some design changes and made the hats even better.

December 10, 2023
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Reply from Ukpartymasks

thank you

Rated 1 out of 5 stars

Late delivery, rubbish excuse and days to reply

Ordered on a Thursday and stated that it would be delivered by the Monday. Proof WhatsApp sent Thursday that stated they were being printed. These were for an event on the Tuesday.

No one replied until the Wednesday when I requested a refund. They said no as all items are custom made (completely understand as I print custom clothes) but they also stated they were shut on a Friday and Saturday therefor weren’t posted until the Monday. No where on the order forms did it state they were shut on a Friday (which for most people IS a working day) so they use false advertising and cannot deliver when they state whilst ordering

November 30, 2023
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Reply from Ukpartymasks

Sorry about that, The order and photo was confirmed Friday saying "photo good to use, the order would be processed and dispatched ASAP. We do states on the website we don't dispatch Friday, Saturday or Sunday. The order was processed and posted Monday by Tracked 24 but unfortunately didn't arrive until Wednesday. We don't like 1 star reviews and we do our very best to get orders done and delivered on time but on some occasions this kind of thing happens, we do apologise and please accept a credit note for the full amount paid if you every wish to try us again. Have a good day.

Rated 5 out of 5 stars

Excellent product & service.

Really happy with the product and service!

Great quality product, speedy delivery, and kept up to date via email and WhatsApp.

Would definitely recommend :)

December 8, 2023
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Reply from Ukpartymasks

thank you

Rated 5 out of 5 stars

First class

Excellent communication, service and value. First class !

December 6, 2023
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Reply from Ukpartymasks

Thank you

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