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Rated 1 out of 5 stars

Random phone call, a lady I could only just understand talking about some credit/debit card reader. Then WhatsApp me details having said there was zero monthly fee, however on doing my own research di... See more

Company replied

Rated 5 out of 5 stars

Just wanted to write a quick review for UK Payments & specifically Joe who I dealt with. The advance has let me expand my business exponentially and with payments coming from transactions, I do... See more

Company replied

Rated 5 out of 5 stars

Recently had the pleasure of working with the team, Becky & Kaleb to name a few, have been fantastic. Professional, supportive, and very knowledgeable. Would highly recommend the services provided by... See more

Company replied

Rated 5 out of 5 stars

Uk payments LTD go above and beyond. We contacted Joe at uk payments as our fees with dojo were increasing year by year. Joe has saved us thousands of pounds per year in fees. He came out and tra... See more

Company replied

Company details

  1. Card Processing Service

Written by the company

Accept card payments and get your money fast with UKP, Our tools and services help business owners focus on achieving their goals. Take payments face-to-face, over the phone or online with our virtual terminal and manage and measure your transactions.


Contact info

4.2

Great

TrustScore 4 out of 5

21 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 1 out of 5 stars

Random phone call

Random phone call, a lady I could only just understand talking about some credit/debit card reader. Then WhatsApp me details having said there was zero monthly fee, however on doing my own research discovered there was a monthly fee varying on the package one took. Why do they lie about things? they were from UK Payments, Business Consultants.

August 29, 2025
Unprompted review
Ukpaymentsltd logo

Reply from Ukpaymentsltd

Hi Graham- thank you for the comment. I would like to just point out we are Uk Payments LTD, we are not Uk Payments Business consultants.

We are a UK based company, the company you have mentioned are actually based abroad targeting UK businesses.

Also to add to that you have mentioned they have offered you Clover, we are not a partner off clover so Uk Payments would never offer you that product. If you would like to contact me to discuss further please call me on 0161 513 8972 ask for Ryan.

If you could kindly remove the removes you have left, we are 5* review company as you can see we don’t have any bad reviews for the services we have provided to our customers.

Thanks
Uk Payments LTD

Rated 5 out of 5 stars

Great experience and great customer…

From the very start the service was excellent and the process was quick, staff I spoke too were very professional, The terminal is lovely and very easy too use.

March 7, 2025
Unprompted review
Ukpaymentsltd logo

Reply from Ukpaymentsltd

Thank you for taking the time to leave a review Hayley. We are pleased you are happy with your overall experience with UK Payments Ltd

Rated 5 out of 5 stars

From start to finish was a seamless…

From start to finish was a seamless process, very professional, quick serive great terminal and excellent customer service

February 20, 2025
Unprompted review
Ukpaymentsltd logo

Reply from Ukpaymentsltd

Thank you for taking the time to leave a review Rod. We are pleased you are happy with your overall experience.

Rated 5 out of 5 stars

The customer service was impeccable and…

The customer service was impeccable and the set up was super fast and easy. The machine it's self is so easy to use with funds available the next day

December 14, 2024
Unprompted review
Ukpaymentsltd logo

Reply from Ukpaymentsltd

Hello,
Thank you for taking the time to leave a positive review.
We are pleased that we could help you save money.
We look forward to possibly assisting with further card terminal installs in the future.
Kind Regards
UK Payments Ltd.

Rated 5 out of 5 stars

Friendly helpful staff who dealt with…

Friendly helpful staff who dealt with this efficiently and quickly.
Easy to talk through ant teething problems

December 9, 2024
Unprompted review
Ukpaymentsltd logo

Reply from Ukpaymentsltd

Hello,
Thank you for taking the time to leave a positive review.
We are pleased that we could help you save money.
Your comments will be passed on to Kaleb, thank you.
We look forward to possibly assisting with further card terminal installs in the future.
Kind Regards
UK Payments Ltd.

Rated 5 out of 5 stars

Wonderful company

Wonderful company. Kaleb is one of the best people to work with, always ready to help and answer any questions. He goes an extra mile everytime and makes sure that his clients are happy!
Would recommend working with this company to everyone :)

November 19, 2024
Unprompted review
Ukpaymentsltd logo

Reply from Ukpaymentsltd

Hi Andreea, Thank you for taking the time to leave a positive review. We are pleased you're happy with the service provided, and your comments will be passed to Kaleb. UK Payments ltd.

Rated 5 out of 5 stars

Lovely experience and very patient with…

Lovely experience and very patient with me! My organising levels have taken a hit with three children. Thank you for everything Kaleb 🙂

October 23, 2024
Unprompted review
Ukpaymentsltd logo

Reply from Ukpaymentsltd

Hello,
Thank you for your review.
We are pleased that we could help you save money.
Your comments will be passed on to Kaleb, thank you.
We look forward to possibly assisting with future purchases in the future.
Kind Regards
UK Payments Ltd.

Rated 5 out of 5 stars

My experience in dealing with this…

My experience in dealing with this company has been great and they even checked in with me after a few weeks to make sure I was happy with everything. Would definitely recommend. Helen.

October 16, 2024
Unprompted review
Ukpaymentsltd logo

Reply from Ukpaymentsltd

Hello Helen, Thank you for taking the time to leave a positive review. We are pleased you're happy with the service provided. UK Payments ltd.

Rated 5 out of 5 stars

Excellent services and charges…

Excellent services and charges extremely reasonable

October 14, 2024
Unprompted review
Ukpaymentsltd logo

Reply from Ukpaymentsltd

Hello Sarah, Thank you for taking the time to leave a positive review. We are pleased you're happy with the service provided. UK Payments ltd.

Rated 5 out of 5 stars

Highly Recommend the team and the services they provide

Recently had the pleasure of working with the team, Becky & Kaleb to name a few, have been fantastic. Professional, supportive, and very knowledgeable. Would highly recommend the services provided by UK Payments Ltd. A company you can trust. It's evident they enjoy what they do and really care about their customers. Relentless in finding the best solutions for their customers. Thanks team, I look forward to working with you alot more in future.

September 25, 2024
Unprompted review
Ukpaymentsltd logo

Reply from Ukpaymentsltd

Hi Deborah,
Thank you for your review.
We are pleased that we could help you save money.
Your comments will be passed on to Becky & Kaleb, thank you.
Kind Regards,
UK Payments Ltd.

Rated 5 out of 5 stars

Becky was very helpful throughout

Becky was very helpful throughout, would recommend

September 18, 2024
Unprompted review
Ukpaymentsltd logo

Reply from Ukpaymentsltd

Hello,
Thank you for your review.
We are pleased that you were happy with your purchase, as well as the Customer Service provided.
Your comments will be passed on to Becky.
We look forward to possibly assisting with future purchases in the future.
Kind Regards,
UK Payments Ltd.

Rated 5 out of 5 stars

great service !

Kaleb was super helpful! super friendly and gave me all the info i asked for - would recommend this company!

September 18, 2024
Unprompted review
Ukpaymentsltd logo

Reply from Ukpaymentsltd

Hello,
Thank you for your review.
We are pleased that you were happy with your purchase, as well as the Customer Service provided.
Your comments will be passed on to Kaleb, thank you.
We look forward to possibly assisting with future purchases in the future.
Kind Regards,
UK Payments Ltd.

Rated 5 out of 5 stars

I have been looked after by becky

I have been looked after by becky. She has been amazing all the way through our transition. Went above and beyond to help everything run smoothly. I'm also saving hundreds from what I was paying with my old provider. Thank you Becky

September 19, 2024
Unprompted review
Ukpaymentsltd logo

Reply from Ukpaymentsltd

Hello,
Thank you for your review.
We are pleased that we could help you save money.
Your comments will be passed on to Becky, thank you.
We look forward to possibly assisting with future purchases in the future.
Kind Regards,
UK Payments Ltd.

Rated 5 out of 5 stars

Becky was amazing

Becky was amazing, super friendly knowledgeable and very professional.
I have saved a lot of money. Thanks to Becky.

September 18, 2024
Unprompted review
Ukpaymentsltd logo

Reply from Ukpaymentsltd

Hello,
Thank you for your review.
We are pleased that we could help you save money.
Your comments will be passed on to Becky, thank you.
We look forward to possibly assisting with future purchases in the future.
Kind Regards,
UK Payments Ltd.

Rated 5 out of 5 stars

Uk payments LTD go above and beyond.

Uk payments LTD go above and beyond.

We contacted Joe at uk payments as our fees with dojo were increasing year by year. Joe has saved us thousands of pounds per year in fees. He came out and trained our staff on how to use the features & has made follow up emails to check if everything is going ok. Unlike other companies we’ve dealt with in the past that take your money and not bother with you.

I would recommend uk payments LTD to any business.

September 5, 2024
Unprompted review
Ukpaymentsltd logo

Reply from Ukpaymentsltd

Hello,
Thank you for your review.
We are pleased that we could help you save money.
Your comments will be passed on to Joe, thank you.
We look forward to possibly assisting with future purchases in the future.
Kind Regards,
UK Payments Ltd.

Rated 5 out of 5 stars

Great company to work with

Great company to work with!

Spoke to Joe, had the best rates on the market. Made it an easy smooth process.

Will definitely recommending.

Thanks again

September 19, 2024
Unprompted review
Ukpaymentsltd logo

Reply from Ukpaymentsltd

Hello,
Thank you for your review.
We are pleased that we could help you save money.
Your comments will be passed on to Joe, thank you.
We look forward to possibly assisting with future purchases in the future.
Kind Regards,
UK Payments Ltd.

Rated 5 out of 5 stars

Great service from UK Payments!

Kaleb helped me save £1300 per year on my card machine. The transition from my old provider to the new was a smooth process all thanks to Kaleb. Great work guys! Look forward to doing business again.

September 18, 2024
Unprompted review
Ukpaymentsltd logo

Reply from Ukpaymentsltd

Hello,
Thank you for your review.
We are pleased that we could help you save money.
Your comments will be passed on to Kaleb, thank you.
We look forward to possibly assisting with future purchases in the future.
Kind Regards
UK Payments Ltd.

Rated 5 out of 5 stars

Just wanted to write a quick review for…

Just wanted to write a quick review for UK Payments & specifically Joe who I dealt with.

The advance has let me expand my business exponentially and with payments coming from transactions, I don’t really feel any pain in cashflow.

Machine itself works great and customer service has been top shelf.

Don’t usually write reviews but felt I had to with the above and beyond service I’ve had.

September 18, 2024
Unprompted review
Ukpaymentsltd logo

Reply from Ukpaymentsltd

Hello,
Thank you for your review.
We are pleased that you were happy with your purchase, as well as the Customer Service provided.
We look forward to possibly assisting with future purchases in the future.
Kind Regards
UK Payments Ltd.

Rated 5 out of 5 stars

I have been dealing with Joe who’s been…

I have been dealing with Joe who’s been exceptional. He has offered me the best rates on the market and did everything he said he would. He went over and above what was expected and I will certainly recommend you guys.

September 16, 2024
Unprompted review
Ukpaymentsltd logo

Reply from Ukpaymentsltd

Hello,
Thank you for your review.
We are pleased that you were happy with your purchase, as well as the Customer Service provided.
We look forward to possibly assisting with future purchases in the future.
Kind Regards
UK Payments Ltd.

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