Ukpowerflush Reviews 299

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Derek came out and completed my power flush. My radiators still weren’t heating up great so he came back out and used a stronger cleanser and that did the job perfectly. Would definitely recommend thi... See more

Rated 5 out of 5 stars

I had contact with Derek who replied really quickly and booked us in just before Xmas. We have had a nightmare with various companies and the heating had been out a couple of weeks. Ian and colleague... See more

Rated 5 out of 5 stars

Our experience. Nothing less than brilliant. Started with Derek and Nicola who are the owners and then the engineer Ian who was on time. Ian was so helpful and dare I say we ended up friends and I wou... See more

Rated 4 out of 5 stars

Prompt appointment and good explanation of process throughout the day including before and after photos of work carried out. Good aftercare checking in to make sure all was ok as well. Only downsid... See more

Company details

  1. Heating Contractor

Written by the company

we provide a powerflushing service to the uk and strive to make your central heating system more efficient


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

299 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

When all fails TRUST UK POWER FLUSH

I was hesitant booking a power flush as I thought it was not the solution to the problem I was experiencing with two radiators failing to heat - but UK Power Flush proved me wrong - my central heating with all radiators working is now amazing ready for whatever winter gives me. Thank you Derek.

August 30, 2024
Unprompted review
Rated 5 out of 5 stars

Job well done!

Swift response to enquiry and had Mark around within days. Did a great job, with a friendly, clean and efficient service!

August 30, 2024
Unprompted review
Rated 5 out of 5 stars

ABSOLUTELY 100% HAPPY NOW!!

I was worried that the heating system we have was totally blocked with sludge that had built up since installation when the house was built some 40 years ago as 6 out 8 radiators never got warm at all. So I contacted UK Powerflush for a quote and arranged a date for work to commence.
Adam turned up and quickly got to work, a very experienced man and his attention to detail and work ethos is second to none. He explained everything that he would be doing and every step of the way showed me TIC (thermal imaging camera) of how the Powerflush was going.
Needless to say he proved that my heating system was good an I had heat to all of my radiators which was a relief for me. He advised me that the pump on my 16 year old combi was well underperforming which isn't a problem as I am looking to replace it and all radiators in the next month or so... I was shocked at the amount of black sludge and water he got out of the system.
I cannot recommend UK Powerflush enough. Adam is a credit to the company and I would appreciate it if you can pass on my thanks for completing the job and for dealing with my over excited Olde English Bulldog.
Thanks again... A 100% happy customer.

August 13, 2024
Unprompted review
Rated 5 out of 5 stars

Great Company

Derek is very precise and has been great to deal with. I would recommend this company for all powerflushing needs and is nationwide! great service, thanks you!

August 8, 2024
Unprompted review
Rated 5 out of 5 stars

Really happy with the work carried out…

Really happy with the work carried out by Tom who was helpful, polite and efficient. Also very knowledgeable. So big thanks as he came along way to do the job. Big thanks also to Derek for his support in setting up and advising on the work. Couldn’t be more satisfied and no hesitation in recommending this team.

August 9, 2024
Unprompted review
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Reply from Ukpowerflush

great thanks again

Rated 5 out of 5 stars

My heating system would not work!

My heating system would not work. A plumber said was blocked and it required a full re-pipe and the cost would be approx £7000. the pump and control valves were replaced at a cost of £400.
I contacted Powerflush who responded very quickly, and their engineer arrived on time and proceeded to carry out the work to flush out the system. 4 hours later the whole system was clean and the heating was working! The advice I received was very useful indeed, and I was amazed (shocked) to see the amount of sludge that came out of the pipes and radiators. At no time was I concerned about the work being carried out professionally, and Mark was very efficient and a pleasure to work with. It was money well spent. Having worked as a Mechanical Engineer (H&V) for many years, I was impressed with the way the job was carried out.

August 6, 2024
Unprompted review
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Reply from Ukpowerflush

yeah tricky one this mixture off blockage and air but we got it going and all is well thanks again

Rated 5 out of 5 stars

Adam & his company get 10/10 from me

Adam did a great job this morning - I was very impressed. Shame I can only give him and the company 5 stars.

We bought the property 25 years ago and inherited the radiators from the previous owners, so I can't say for certain when the system was last cleaned.

Adam arrived early after a 2 hour drive from Manchester and got to work straight away.

He explained everything in detail and looked at all the radiators with an IR camera, which showed where the sludge had built up.

After he'd finished the cleaning and flushing he checked everything was OK before he left.

Highly recommended, great job, left the place clean and tidy, no mess.

August 7, 2024
Unprompted review
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Reply from Ukpowerflush

thanks nigel very much appreciated and yes adam is a great lad goes above and beyond

Rated 5 out of 5 stars

Have had a great experience with UK…

Have had a great experience with UK Power Flush. Cleared the entire heating system build up over 10 years in 3 hours.

Will happily recommend to others.

August 7, 2024
Unprompted review
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Reply from Ukpowerflush

fantastic customer no nonsense

Rated 5 out of 5 stars

Excellent Service

Excellent service, the guy who came round Paul was totally professional and knew his stuff, my boiler was playing up too, the power flush took longer than I expected 7-8 hours the sludge that was extracted was unbelievable, anyway after a lengthy day everything worked fine radiators have never been so hot, Paul insured the place was left clean and tidy, would definitely recommend

July 30, 2024
Unprompted review
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Reply from Ukpowerflush

thanks for that paul had a challenging week considering he was getting married on the saturday good to see he kept his eye on the job in hand

Rated 5 out of 5 stars

Great service and clarity of comms

Prompt appointment and really good explanation of process throughout the day. Even took time to replace some valves during the work. Good aftercare checking in to make sure all ok as well. Will definitely use again.

August 2, 2024
Unprompted review
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Reply from Ukpowerflush

thanks very much

Rated 5 out of 5 stars

Great job by Mark

Great job by Mark. May still have an air lock but he gave us his number and instructions if we need him

August 5, 2024
Unprompted review
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Reply from Ukpowerflush

hi thanks for taking my call this afternoon regarding airlock glad no issues and air cleared

Rated 5 out of 5 stars

5 star service engineer drove 3 hours…

5 star service engineer drove 3 hours to clean my system.

Job done without any hassle Tom showed me the heat camera and the areas not functioning before the clean.

All radiators working 100%

Certainly deserves the 5 star rating

John

Norwich

August 2, 2024
Unprompted review
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Reply from Ukpowerflush

we try our best thanks for the review

Rated 5 out of 5 stars

Highly recommended

Highly recommended. The engineer persevered with what turned out to be a very dirty system that took the whole day to clean. Pump and a valve needed replacing so cost a bit extra but not unreasonable. Very happy with the result.

July 31, 2024
Unprompted review
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Reply from Ukpowerflush

thanks very much


Rated 5 out of 5 stars

Top notch. I can’t recommend these guys highly enough…

I don’t know how you are with your home maintenance struggles, but my burden in part arises from the multitude of tasks that from a poor build quality, and in part due to the inconsistent quality of professional I employ to help solve the damn problems. My heating system has been a case in point. Multiple service guys haven’t helped much. Of late, I ended up in a potentially poor situation because of bad advice from a so-called gas engineer, but not only were UKPowerflush quick to have the right conversation about that, their willingness to go that extra mile, and the quality of the work (from Mark) and communication, marked them out as a major exception. I can’t recommend them highly enough. Top notch.

July 31, 2024
Unprompted review
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Reply from Ukpowerflush

yeah was a challenge that one

Rated 5 out of 5 stars

Great customer service and successful Power Flush!

I made contact with UK Power flush to discuss my issues with a particular radiator within my home not working at all. They listened to all my concerns and advised what they could do to help. They attended the following week at a time convenient for us and arrived on time. The power flush went great and the engineer Adam was extremely conscientious and thorough throughout. He was a lovely guy who clearly cares about what he does. The flush was successful and we now have a full heating system back up and running. No more cold winters! So glad we finally made the decision to have It done. As our system is plastic mircobore other companies wouldn't touch it, whereas Power Flush UK reassured me this is something they do every day of the week and it truly shows. Thanks for the great communication Derek and thanks again to Adam and your hard work. Would definitely recommend to anyone considering using this company!

July 31, 2024
Unprompted review
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Reply from Ukpowerflush

thanks beverley it was good to get this one going considering the issues you had with regards to plastic 10mm pipe GREAT RESULT ALL ROUND

Rated 5 out of 5 stars

Black sludge blockage in boiler

I contacted these guys as my service company and other plumbers would not deal with the black sludge that had blocked my boiler and pipes and was giving out an F20 error.
Derek managed to get someone out early the next day and they worked for 6 hours to clear the sludge. They sent me images and photos of the sludge. Highly recommend and wish them all the success to expand further.

July 23, 2024
Unprompted review
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Reply from Ukpowerflush

magic

Rated 5 out of 5 stars

I'm an engineer for this company

I'm an engineer for this company. It’s been great working with this team. We all take pride in what we do and work very well together across the whole of the UK. We all try to explain every detail of our process during the flush and inform our clients of any issues we find during the power flush. Fantastic company to work for and i thoroughly enjoy working here. I personally get great satisfaction when i arrive to a job with a lot of issues and get everything working perfectly and the client is over the moon. We’re all very particular in the way we work and keep all areas clean, safe and efficient while working. client satisfaction and recommendations are key to keep us going and busy.

July 24, 2024
Unprompted review
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Reply from Ukpowerflush

great lad

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