Never received the product. Asked for explanation, company replied with, we'll send you another. It's been months, nothing received or heard.
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See what reviewers are saying
I'm considering donating monthly. Ukrainian people and russian people are great people both of them in their own right and both love each other. Unfortunately because of a sociopath both are warring n... See more
Company replied
Hi I already ordered four Ukraine bracelets, I’ve received two of them but haven’t heard a word about the other two so was wondering if you guy’s could help shed a little light on the situation with t... See more
Company replied
I received the the wrist band of my choice in a suitable amount of time. I import things on a regular basis so a little patients is needed when buying from overseas. My friends who have seen the it... See more
Company replied
Company details
Written by the company
Unibet grundades 1997 av svenske Anders Ström och har sedan dess vuxit till ett av världens största spelbolag med över elva miljoner användare globalt. På den svenska marknaden är Unibet ett välkänt namn – inte minst som huvudsponsor för Allsvenskan och Superettan. Bolaget innehar svensk spellicens utfärdad av Spelinspektionen, vilket garanterar skattefritt spelande och fullt skydd via Spelpaus. Spelautomater & spelutbud Hos Unibet hittar du över 2 500 spel, inklusive ett brett urval av spelautomater från branschens ledande leverantörer. Här finns allt från klassiska slots till moderna videoslotsar, Megaways-titlar och spel med progressiva jackpottar. Utöver slots erbjuder Unibet även live casino, poker, bingo och sportsbetting – allt samlat på en och samma plattform. Bonus & erbjudanden Nya spelare kan välja mellan flera välkomstbonusar beroende på spelpreferens – casinobonus upp till 1 000 kr, free spins på utvalda spelautomater eller erbjudanden för live casino och betting. Ingen bonuskod behövs. Betalning & registrering Registrering sker snabbt och enkelt med mobilt BankID. Tillgängliga betalmetoder inkluderar Swish, Visa, Mastercard, Skrill och Neteller. Uttag behandlas snabbt, särskilt via Swish. Mobilcasino Unibet erbjuder separata appar för casino, odds och poker – tillgängliga för både iOS och Android.
Contact info
Birger Jarlsgatan 73, 113 56, Stockholm, Sweden
- 08-545 409 30
- info@ukraineinneed.org
- ukraineinneed.org
3.5
Average
134 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
This is a scam
This is a scam, not a legitimate charity.
No monies giving to any charity mentioned.
Having read the reply, it is plainly clear that they are not a legitimate. It is not about the bracelet, it is about the monies that go to charity. STILL NO PROOF.
Correct i have not purchased from you, why should i pay for a Bracelet, when i can easily donate to legitimate charities to help the people of Ukraine. I am not that vain that i need a piece of jewellery to show i am supporting a charity. You must have history of a transaction to show how much you have giving to the mentioned charities . Also what percentage of the cost of the Bracelet goes to charity. Simple questions but still no answers.
April 10, 2022
Unprompted review
Reply from Unibet Sverige
Dear Douglas,
1. We don't have any record of you ever donating to us, and as such, you can't know if we are keeping our promise or not.
2. We are getting just 5-star reviews (from real supporters/donators who have donated and experienced our service) or 1-star reviews (from people who are going out of their way to write a fake review or who are against the cause and want to harm it).
3. We are in the top 4 in the Charity Category on Trustpilot for a reason (even beside the many recent fake/direct negative reviews.
Our purpose is genuine. We are donating to charities mentioned on our website because they are well-established organizations and trustworthy. We wanted to make sure that the collected donation goes in the right direction.
Thinking of our supporters and the people in need at the same time is not a scam. People that have donated already received the unique and lovely bracelet that serves as a symbol of solidarity and guardianship and they are very satisfied with owning these bracelets.
Said all that, we would ask you to you leave us an honest/real review after you have experienced anything at all from us.
They have done what they promised
It took awhile but the purchase finally cleared customs. My purchase was better than expected and I hope my purchase has helped a little.
April 10, 2022
Unprompted review
Reply from Unibet Sverige
Hi Richard,
Hope you are doing well. Thank you for your support and kind words.
We are glad you received it finally. It did help indeed!
Thank you again, have a wonderful day ahead!
Fake
Fake. Zero info or proof of donations. There are hundreds of more reputable aid providers.
April 9, 2022
Unprompted review
Justify your charity
Justify your charity, and prove that you are helping with donations directly to Ukraine. Only then will I pay you!
April 8, 2022
Unprompted review
Reply from Unibet Sverige
Dear Fabio,
1. We don't have any record of you ever donating to us, and as such, you can't know if we are keeping our promise or not.
2. We are getting just 5-star reviews (from real supporters/donators who have donated and experienced our service) or 1-star reviews (from people who are going out of their way to write a fake review or who are against the cause and want to harm it).
3. We are in the top 4 in the Charity Category on Trustpilot for a reason (even beside the many recent fake/direct negative reviews.
Our purpose is genuine. We are donating to charities mentioned on our website because they are well-established organizations and trustworthy. We wanted to make sure that the collected donation goes in the right direction.
Thinking of our supporters and the people in need at the same time is not a scam. People that have donated already received the unique and lovely bracelet that serves as a symbol of solidarity and guardianship and they are very satisfied with owning these bracelets.
Said all that, we would ask you to you leave us an honest/real review after you have experienced anything at all from us.
Support Ukraine
Please do support Ukraine even with this small amount of money. I'm a granny of three, and I do not want my country Latvia to lose its independence, I do not want to see my grandkids molested by those brutal invaders, like in Bucha, Ukraine. Ukraine is defending the whole of Europe right now, defending it with its blood and its bravery. Help as much as you can.
April 7, 2022
Unprompted review
Reply from Unibet Sverige
Hi Silvija,
You couldn't have said it better! Thank you so much for your amazing feedback on the bracelet. We are glad you like it.
Have a wonderful day!
Charitable organization or a business?
UPD#2: TO ALL SUPPORTERS OF UKRAINE: Don't trust this business! They are lying about donations! After my complain they've deleted the charitable organization that I work with as a donor recipient since I can prove that their claims are false. All they do is sell overpriced bracelets and pocketing all profits. They are shamelessly exploiting the tragic situation in Ukraine!
UPD#1: my request (through their website) to provide information on third party collector platform is unanswered. Their claimed donations have not been confirmed.
I work with UnitedHelpUkraine (UnitedHelpUkraine.org). To the best of my knowledge there were no permission asked to use our logo on your website and no donation made to our non profit organization. No reports of your charitable activities/donations whatsoever. Unless proven otherwise you are a business that is preying on distressed Ukrainian people and their supporters and profiteering from the war.
April 7, 2022
Unprompted review
Reply from Unibet Sverige
Dear Svitlana,
We are working with third-party donation collector apps on our site, which are taking a percentage from every donation/sale, and then distributing it to mentioned charities on the site.
The donations are equally divided into four and then later on forwarded by the used services.
So, if in your records you can't find our name, it's because it goes through this collector services, which has better logistics to forward all donations to the mentioned charities.
Hopefully, we could answer any concerns you and your organization had.
We will continue with our new approach to raising funds for our mutual cause, and you will be in the recipients onwards as well.
Bracelet has arrived safely
Bracelet has arrived safely, very pleased with it, all power to you!
April 7, 2022
Unprompted review
Reply from Unibet Sverige
Hi William,
Thank you so much for your support and kindness! Meeting people like you is always a pleasure!
Have a great day!
Sea of Azov
It took a couple of weeks to get here but the " Sea of Azov " bracelet arrived and it is a beautiful piece. It is well worth the wait and for a good cause.
April 7, 2022
Unprompted review
Reply from Unibet Sverige
Hi Tom,
Hope your are doing well. Thank you so much for your support and kind words. We are glad you finally received your unique bracelet. Sea of Azov was an amazing choice.
Have a great day!
Great initiative, great product
Great initiative, great product, disregards russian trolls who say otherwise
April 6, 2022
Unprompted review
Reply from Unibet Sverige
Hi Oleg,
Hope you are well! We are so thankful for you and for your support! It is amazing meeting new people like you.
Have a nice day ahead!
I support this appeal because of the total injustice of this action against the proud people of this nation.…
I support this appeal because of the humanitarian need to support the thousands and thousands that have been MURDERED, TORTURED, RAPED, and made PARENTLESS and HOMELESS because of this whole total miscarriage of justice and the destruction of a proud nation that deserves the right to be INDEPENDANT and part of the free world.
April 6, 2022
Unprompted review
Reply from Unibet Sverige
Hi Stephen,
Hope you are well! Thank you for standing with US!
What is happening right now in Ukraine is heartbreaking. You said it right, they deserve the right to be independent and part of the free world.
We wish you a wonderful day!
Reply from Unibet Sverige
Hi Gal,
Hope you are well! Thank you so much for your feedback!
Have an amazing day!
What is really 'ringing the bell' is…
What is really 'ringing the bell' that no company's details were given to me in the reply down below. Also, there wasn't issued a VAT invoice besides charity can get back taxes. Neither emails from the company nor its website do give any idea about the entity that is manufacturing the products. The website SSL certificate was registered on 25/02/22 and valid only 3 months.
I do still agree that this company is a fake one, though even they replied to my review.
April 4, 2022
Unprompted review
Reply from Unibet Sverige
Hi Yuriy,
We are sorry you think of us this way! Our purpose is genuine. We are donating to charities mentioned on our website because they are well-established organizations and trustworthy. We wanted to make sure that the collected donation goes in the right direction.
I bought a bracelet to show my respect…
I bought a bracelet to show my respect towards the people of Ukraine.
April 4, 2022
Unprompted review
Reply from Unibet Sverige
Hi Peter,
Hope you are well. Thank you for your support and feedback.
Yes! That's right. Please wear it proudly, as like many more you helped to get through these times.
Have a wonderful day!
Reply from Unibet Sverige
Hi KC,
Thank you for your support and feedback. We hope you are well!
Well, as this situation is very dividing for many we will always receive very dividing feedback based on how people feel or what they think about our vision and the overall situation.
Have a great day!
Needed informations are missing, fake Trustpilot value on site
There is no information about how much money goes to charity and how mouch moeny goes to pockets of the organisation.
Truspilot logo on the website is fake and show different value.
All the texts on the website seems to go around any concrete information. It seems very suspicious.
I'll try to get my money back, even it doesn't seem to be possible due to conditions on the website - next sign that this seems to be fake.
It's nice to have your goods delivered but... it mainly does matter where the money goes and for me this is very suspicious and unclear. No direct information in answers here only exceuses and empty promises.
-----------------------------------------------------------
UPDATE: Today they replied to my email when I wanted any proof of what I ask (who are they and how much they gave to which organisation until today). But the response is not about cleaning thing up it's more like blackmailing.
So, publish those informations, don't fake your score on trustpilot and then I can delete my review and even apologize.
-----------------------------------------------------------
UkraineInNeed.org
Dear Petr,
Your refund is in process, waiting for finalization, but your order is still red-flagged by our team (because you have left a direct negative review on our Trustpilot page).
You can wait for the bracelets and then start the return process for the refund, or you can delete your review and your whole order will be canceled and refunded.
Please let us know what suits you best.
Kindest regards.
April 4, 2022
Unprompted review
Hong Kong people stay with Ukraine
April 4, 2022
Unprompted review
Reply from Unibet Sverige
Hi Michael,
Thank you so much for your support and feedback! Your support is very much appreciated! We can assure you, that the bracelet is a lovely gift that will always remind you of your support.
Have a great day!
Bracelets purchase to support Ukraine 🇺🇦
Purchased 6 bracelets to give out to family members. Very satisfied with them, however that’s point of the purchase. It’s about supporting Ukraine 🇺🇦 in these dark days which a direct result of russian (Putin’s) aggression.
Glory to Ukraine! … Glory to heroes!
Slava Ukrayini! … Heroyam Slava!
April 3, 2022
Unprompted review
Reply from Unibet Sverige
Hi Steven,
Hope you are doing well. It's so nice to speak to you again. We are very thankful for your donation and kind words. We hope your family is happy with their very unique bracelets.
Have a wonderful day!
I bought three one for my self one for…
I bought three one for my self one for a friend and her daughter who were Bosnian refugees during the conflict in their country
April 2, 2022
Reply from Unibet Sverige
Hi Todd,
That is just amazing and thoughtful of you. Thank you for your donation!
We hope you and your friends will be pleased with the bracelets.
Have a great day!
Money to heroes!
April 2, 2022
Unprompted review
Reply from Unibet Sverige
Hi Aivar,
Thank you for your donation! We hope you'll like your chosen emblem bracelet. We can't wait for you to see it!
Thank you again for your support, have an amazing day!
What are your company registration details?
If you are not a scam, why don't you publish your official contact and registration details? You pretend to provide legal terms of service and privacy policy, but you refer only to your website name instead of a legal entity in all these documents.
TO ALL: if you like me is willing to help Ukraine, I can recommend you donating directly to well known organisations referenced in this website. If you need a bracelet, just buy it at Alibaba for 1$
REPLY TO UkraineInNeed.org: you didn't answer my question - if your purpose is genuine, why do you hide who you are? My only answer is that you are a scam! I would be happy to change my opinion when you open your charity/company/organisation official details
April 2, 2022
Unprompted review
Reply from Unibet Sverige
Hi Simeon,
We are sorry you think of us this way! Our purpose is genuine. We are donating to charities mentioned on our website because they are well-established organizations and trustworthy. We wanted to make sure that the collected donation goes in the right direction.
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