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Ukrainiancharm Reviews 486

TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many consumers appreciate the user-friendly nature of the platform, finding it easy to navigate and understand, which contributes to a comfortable and engaging experience. The staff is frequently praised for being responsive, efficient, and helpful, often resolving issues quickly. People also enjoy the quality of conversations, noting that interactions feel genuine and natural. However, some people were dissatisfied with the pricing structure, finding the credit system expensive, particularly for extended use. While some found the website design to be simple and easy on the eyes, others felt it was outdated and lacked modern features. Additionally, there were mixed opinions regarding response times, with some experiencing prompt feedback while others noted delays in notifications and message delivery, which could disrupt the flow of conversations.

What people talk about most

User experience

Consumers find user experience to be positive, with many praising the platform's ease of use, friendly chat... See more

Website

Clients share ambiguous opinions on the website. Some customers had excellent experiences, finding love and... See more

Staff

People report positive experiences with staff. Many reviewers praise the helpfulness, efficiency, and... See more

Response time

Customers consistently note ambiguous experiences with response times. Many reviewers praise prompt feedback,... See more

Price

Reviewers highlight negative aspects of price, consistently expressing dissatisfaction with the high costs.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My experience with the website is excellent. Made friends, dates, and now have a relationship. It is expensive to be on for a long time. I was on the site for 75 days, would rate Ukrainiancharm 4.5 o... See more

Company replied

Rated 2 out of 5 stars

It seems that there are many weird profiles with retouched photos, but also real women. The big problem is that the site is deceitful with your credits. "free" letters that drain credits, and even re... See more

Company replied

Rated 5 out of 5 stars

I signed up just to try it out, wasn’t really looking for anything serious. Ended up talking with this woman Julia about her plans to start her own small bakery. We just kept going, swapping ideas and... See more

Company replied

Rated 5 out of 5 stars

Selection are not tempered, information is delivered on time & feedback given on time. I get really prompt feedback. Conversations don’t just disappear into silence, which I like. Everything is active... See more

Company replied


Company details

  1. Dating Service

About Ukrainiancharm

Written by the company

Ukrainiancharm

Ukrainiancharm is an online dating platform designed for individuals who want to explore meaningful communication with someone special. Whether you're starting a new chapter or simply seeking new emotional inspiration, this platform offers a space where your voice is welcomed and your journey matters.

At Ukrainiancharm, users can enjoy warm, thoughtful conversations in a safe and respectful environment. It’s a place where emotional sincerity, curiosity, and kindness are encouraged—and where every interaction is a chance to brighten your day. If you're interested in exploring different cultural perspectives and exchanging meaningful stories, this is the right space for you.

What makes Ukrainiancharm unique is its focus on slow, thoughtful communication. There’s no pressure or rush—only a path toward connection that feels natural and fulfilling. You can engage at your own pace and enjoy the comfort of being appreciated for who you are.

Thousands of users trust Ukrainiancharm as a reliable, uplifting platform to enrich their day-to-day lives with honest conversation. Step into something new—and see where the journey takes you.


Contact info

3.4

Average

TrustScore 3.5 out of 5

486 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

It feels like talking to bots

It feels like talking to bots

April 4, 2026
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi Chris,

Many profiles on the platform go through verification, and we place strong importance on safety and user experience.

If something felt off or you’d like us to review a specific case, please contact us at support@ukrainiancharm.help, we’ll be happy to take a closer look.

Best wishes,
Tina from Ukrainiancharm

Rated 5 out of 5 stars

I was asking about the way you are charging me a conversion rate for credits

I was asking about the way that you convert my credit payments. Sometimes in dollars, most of the time in £s
But I seem to be getting more and more an exchange payment as the payment method is in dollars not English pounds.
So my bank is charging me a conversion rate because they are coming from Las Vegas united States 🇺🇸 can you please explain why???

March 12, 2026
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi Rich,

For questions related to payment processing, currency differences, or conversion rates, it’s best to contact our support team directly so they can review your specific transactions and provide accurate details.

Please reach out to support@ukrainiancharms.help, using the email connected to your account, and they will assist you further.

Best wishes,
Tina from Ukrainiancharm

Rated 5 out of 5 stars

I made a connection w/ someone w/ in my…

I made a connection w/ someone w/ in my age preference, ethnicity, and over all exceeded my expectations in what I was originally looking for.

April 4, 2026
Unprompted review
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi Mary,

Nice to hear things are flowing easily and naturally for you!

Best wishes,
Tina from Ukrainiancharm

Rated 5 out of 5 stars

Courtney was Wonderful to work with

Courtney was Wonderful to work with. Courtney I thank for all Your Help!!

April 3, 2026
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi there,

Sounds like you’re finding your way around and enjoying it!

Best wishes,
Tina from Ukrainiancharm

Rated 1 out of 5 stars

Well what a surprise

Well what a surprise . I wrote a review about a so called dating site. Ukrainiancharm a few days ago .
Then I got a request from Ukrainiancharm to forward my details so they could reply to my review .
Interestingly they placed a reply to my review which is probably AI generated .
Now if you read the reply then read all there replies to negative reviews , you will notice they are nearly exactly the same .
Just proving that this site is a scam , women either get paid or rewarded to get men to spend more money .
In there reply they ask me to contact them so they can investigate ,just more bullsh#t .
They want to punish the women that admitted they do get paid or rewards .
That is if any are real women .
Other facts that I neglected to mention is women send you sexy photos but not with their face being shown , also they send photos of other women pretending it is them .
I got photos sent to me where the woman mostly naked had a tattoo but when I asked the woman , she told me she had no tattoos. So I questioned her more , then she said it was a Henia tattoo that washes off. Again more bullsh#t, I have tattoos so I definitely know the difference.
Also I deleted my photos after I kept getting emails from the site , after I had cancelled my profile .
Still today , 3 days after I deleted my profile , I am still getting emails for the site .
If Ukrainiancharm wants to make amends or settle my problem , then give me a refund for the money they scammed from me but I assume it will be a cold day in hell if that ever happens .
I will keep you updated on how things go and I will also be putting reviews on ever site I can and I will be reporting them to any authors I can .
This site is just taking advantage of lonely men , promising them happiness but just scamming them and ripping men off .
Just remember , this site has your details and credit card details .
CAN THEY BE TRUSTED ....NO
SO BE AWARE .
I didn't communicate with one or a few women , I communicated with a LOT and ever woman was the same .
DON'T USE THIS SITE .
If you have used this site and are not happy then please write a review , don't hold back ,
I have been on a lot of sites and yes there are other bad dating sites out there and plenty of women that are fake or dishonest BUT THIS IS THE WORST SITE BY FAR .

April 4, 2026
Unprompted review
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi Michael,

Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations. We would like to address several of the points raised in your review.

Firstly, please note that public responses may sometimes appear similar because we cannot discuss account-specific information in public, and we therefore use consistent language when inviting users to contact Support so that concerns can be reviewed properly.

Secondly, we take allegations regarding misleading conduct or possible misuse of photographs seriously. Our platform is dedicated to fostering meaningful online communication, and we moderate content and review reports of activity that may violate our Terms of Use or other applicable policies. However, without the relevant account and communication details, our Team is not able to investigate the specific interactions described in the reviews. Therefore, we recommend our users contacting the Support Team to properly review their matters.

We remain committed to addressing user concerns responsibly. Our Support Team is already in contact with you via email. Should you wish to pursue your matters further, please contact our Support Team directly and give the details to properly investigate the situation.

Best wishes,
Tina from Ukrainiancharm

Rated 5 out of 5 stars

It was a great experience

It was a great experience

April 3, 2026
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi there,

Good to hear you’re having a positive experience overall!

Best wishes,
Tina from Ukrainiancharm

Rated 5 out of 5 stars

good time for relax

April 3, 2026
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi Charm,

Sounds like you’re having a nice time here!

Best wishes,
Tina from Ukrainiancharm

Rated 5 out of 5 stars

Great women

Great women

February 4, 2026
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi Greg,

Hope you keep finding people you connect with!

Best wishes,
Tina from Ukrainiancharm

Rated 5 out of 5 stars

Satisfied

I received full support from my manager. She is very professional 👏.

April 2, 2026
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi Pawel,

Happy to know you’re having a comfortable and pleasant experience.

Best wishes,
Tina from Ukrainiancharm

Rated 3 out of 5 stars

Way to friendly

Very attractive and sweet ladies, almost to perfect and thinks its to good to be true, they dont even know what I look like and being all in love, just like anything nowadays, probably fake

April 1, 2026
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi Will,

It’s great to hear you’ve had some pleasant interactions.

People communicate differently, and first impressions can sometimes feel a bit strong. If anything seems unusual, you can always report to our support support@ukrainiancharm.help or block profiles directly.

Best wishes,
Tina from Ukrainiancharm

Rated 1 out of 5 stars

This is THE WORST

This is THE WORST, money grabbing, lying, cheating site on the web. Four out of four girls with whom I was talking had stolen photos of others and pretended to be them. The site will tell you to continue talking to their impersonator and "work out" the misunderstanding. I did better - I actually spoke to the people whose identities had been stolen! They confirmed it was not them, and the site simply ignored me. STAY AWAY AT ALL COSTS.

April 1, 2026
Unprompted review
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi Albert,

Safety and profile integrity are very important to us, and we do not tolerate impersonation or misuse of photos. All users are expected to follow our Terms of Service, and we take action when violations are identified to maintain a secure environment. Many profiles also go through verification to support a safer environment.

If you’ve come across profiles that seem suspicious, please report them or contact us at support@ukrainiancharm.help, so our team can review the details and take appropriate action.

Best wishes,
Tina from Ukrainiancharm

Rated 1 out of 5 stars

Rip off

Rip off, paywall after paywall

April 1, 2026
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi John,

Registration and basic access on the platform are free, while additional features are optional and use credits, allowing you to choose how you interact and manage your experience.

If you have any questions or need assistance, feel free to reach out to support@ukrainiancharm.help.

Best wishes,
Tina from Ukrainiancharm

Rated 1 out of 5 stars

Not a dating site

I had a bad experience using this website.
Extremely costly to chat.

March 31, 2026
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi Michele,

Registration and basic access on the platform are free, while certain features are available through credits, giving you the flexibility to choose how you interact.

If you have any questions or would like help understanding how it works, feel free to reach out to support@ukrainiancharm.help.

Best wishes,
Tina from Ukrainiancharm

Rated 1 out of 5 stars

It’s easy to tell the site is fake

It’s easy to tell the site is fake. The women’s photos have been changed and don’t accurate represent who they are compared to other photos they post

December 12, 2025
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi William,

We take profile accuracy seriously, and misleading information or misuse of photos is not allowed on the platform. All users are expected to follow the Terms of Service, and we take action when anything doesn’t meet these standards. Many profiles also go through verification to help maintain a trustworthy environment.

If you’ve come across profiles that seem inconsistent, you can report or block them directly, or reach out to support@ukrainiancharm.help, so our team can review it more closely.

Best wishes,
Tina from Ukrainiancharm

Rated 1 out of 5 stars

You put the cart before the horse

You won’t let me send my initial email without paying you money first

March 26, 2026
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi there,

You can register and explore the platform for free, while messaging features are available through credits, so you can decide how and when you’d like to engage.

If anything feels unclear or you need assistance, feel free to reach out to support@ukrainiancharm.help.

Best wishes,
Tina from Ukrainiancharm

Rated 5 out of 5 stars

Navigation is simple

I didnt have to watch a tutorial to figure out how to find my messages. Everything is right where it should be.

March 23, 2026
Unprompted review
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi Hector,

Sounds like you’re settling in well and exploring things smoothly.

Best wishes,
Tina from Ukrainiancharm

Rated 1 out of 5 stars

AI generated pictures and chat only to…

AI generated pictures and chat only to drain your credits.

Those spam messages are generated by AI and to keep you online talking to a computer.

March 29, 2026
Unprompted review
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi Gudlaugur,

We take profile integrity seriously and do not allow misleading content or misuse of the platform. All users are expected to follow our Terms of Service, and we take action if anything doesn’t meet these standards.

If you come across profiles or messages that seem suspicious, you can report or block them directly, or contact us at support@ukrainiancharm.help, so our team can review it more closely.

Best wishes,
Tina from Ukrainiancharm

Rated 1 out of 5 stars

Conversations are okay

Conversations are okay, but replies sometimes arrive all at once after a delay

March 30, 2026
Unprompted review
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi Alex,

Glad to hear the conversations are going well overall.

Reply timing can vary depending on availability, but we hope it feels more consistent as you continue using the platform. In case of any questions, feel free to reach out to support@ukrainiancharm.help.

Best wishes,
Tina from Ukrainiancharm

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