UK Rapid Removals Reviews 113

TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

Absolutely shocking service. Arrived with only one van, having told us the other van had to turn back due to a personal tragedy, did nothing to resolve the problem, my husband and I had to hire 2... See more

Rated 5 out of 5 stars

Due to a kitchen refit we moved long stored items from our garage to a local storage facility. After prompt and helpful communication by mainly WhatsApp the items were moved without fuss by a pleasa... See more

Rated 5 out of 5 stars

We had the pleasure of dealing with Jazz for arranging the move (and very short notice as we exchanged on Wednesday and completed 2 days later) and dealing with the brilliant Stephen, Gary, Tyler and... See more

Rated 5 out of 5 stars

Stephen and team were absolutely brilliant with our move. We had a fairly full 4 bedroom house with outbuildings, and whilst it was a larger move than anticipated, they just kept at it without comp... See more

Company replied

Company details

  1. Moving Company

Written by the company

UK Rapid Removals will be here for all your removal/moving needs at your convenience, all whilst offering great competitive prices! We specialise in; - Home moving 🏠🚗 - Office/Commercial removals 👨‍💻 - Deliveries/Couriers 🚛 - Waste Removals 🗑 Please feel free to message us for any quotes Or call us on 07423681990 ☎️


Contact info

4.2

Great

TrustScore 4 out of 5

113 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Professional, Seamless, Competitive

From the initial phone call to enquire, followed by a few calls thereafter to confirm me using them & their packing service, right up to the final saying good bye to the boys. UK Rapid Removals are second to none, Daisy was the reason why I decided to use the company out of 2 other removal Co’s.
She was attentive when taking my information & requirements, reconfirming back to me with additional questions from her side to ensure that all details taken were accurate. Leading up to the move, on the day & post move they were consistent with their care to the job in hand. I cannot recommend them
more. Seamless, professional, a company that cares with competitive prices.

December 29, 2022
Unprompted review
Rated 5 out of 5 stars

Five star removers who go the extra mile

Moving home is a stressful process, but right from the start this company put me at ease. It was a last minute booking, but Daisy and Jodie made the process easy. On the day Daniel, Josh and Shannon were amazing, not once grumbling or complaining about any items (even some of the awkward plant pots we were taking!) and ensured the items were loaded in such a way to minimise any damage. They were also respectful of the new property, either laying sheets down to walk on or taking their shoes off at the door. Not that I'm planning to move for a very long time now, but would definitely use this company again and would recommend to anyone looking for a removal firm.

December 15, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent removal firm

Excellent experience - great communication throughout the entire process and truly professional. Would 100% use again and recommend to all!

December 15, 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. From my initial dealings with Jodie in the office to moving day itself. The UK Rapid Removal team took the stress out of moving. I was able to book at relatively short notice and liaised with Jodie via whatsapp and email. So easy. The moving lads were friendly, professional and worked really hard taking care with every box, every item. I would definitely recommend and would definitely use again.

October 11, 2022
Unprompted review
Rated 5 out of 5 stars

Exceptional service

Exceptional service and excellent communication through out from first contact with the lovely Daisy who talked me through the process step by step to the moving day which went like clockwork. Really professional and friendly guys Dan Joey Dean and Chris couldn’t have asked for more. Would definitely recommend Thank you x

October 7, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent, happy to recommend.

Dan and the guys were fantastic, nothing was too much trouble, they were careful, considerate, and made the move a lot less stressful than I thought it would be. The price was reasonable and I would have no hesitation in recommending them to anybody.

October 8, 2022
Unprompted review
Rated 5 out of 5 stars

Rapid removals were very professional…

Rapid removals were very professional and friendly. I found that not only they were very knowledgeable about how to organise the move, they went the extra mile to solve the last-minute hiccups that came along the way and everything went smoothly in the end
I'm very thankful and would totally recommend them!

July 7, 2022
Unprompted review
Rated 5 out of 5 stars

Great team

The UK Rapid Removals team did a great job in helping me move into my flat. They were friendly, efficient and carried out all the work with the minimum of fuss

May 2, 2022
Unprompted review
Rated 5 out of 5 stars

Best removal team

I can’t thank these guys enough for making our long haul move so seamless and stress-free! The team were polite and efficient and nothing was too much trouble for them. Thank you again - I’ll definitely be recommending them to family and friends.

April 22, 2022
Unprompted review
Rated 5 out of 5 stars

Professional, kind, delivering top-quality service

Jodie, Josh, (the owners) and the whole team we interacted with at Rapid Removals were professional, kind, delivering top-quality service and helpful along the whole stressful process that is moving homes. Best moving company we have used to date. See full review below.

After having solicited multiple removal companies and gaining quotes after they conducted survey of our property and belongings, we decided to trust the move in the hands of Rapid Removals. It is never easy moving house, we have moved homes three times in the last years and have seen ‘the bad and the ugly’ of the moving industry, so it was fantastic to now also see ‘the good’. Josh, Jodie and their team were fantastic form the outset till the end of the move. They did a survey of the home and were on point in the estimate of how many boxes we would need. At first we were hesitating whether to do the packing of the boxes ourselves or have the moving company do it. We are very glad we decided to trust that job to Rapid Removals. Rapid Removals staff are in-house and they know and have worked with each other on other jobs, allowing for an efficient move. They came the day before and did the packing. All fragile items were packed in protective material and each box was clearly marked with the contents and the room it came from. A job more than twice as good as we would have done it ourselves and that in half the time. The next day was moving day, Rapid Removals came and packed everything up effectively and diligently and then it was driving time. Once at destination the movers had a short lunch break and they then went straight to unloading. Due to the clear marking of every box during the packing phase the team could efficiently put each box in the right place. Not a single item was broken, and we had quite a bit of glass and chinaware. We also decided to take the service option of having them dismantle and reassemble our bed, which is not too complex to do (Ikea bed) yet was very happy to have the movers reassemble it so that after a long day we were able to fall straight into bed. At first we were a bit hesitant to use Rapid as they had limited number of reviews online and are fairly new as a company. However, after speaking with Josh & Jodie it is clear that they know what they are doing and are able to deliver as expected, not an easy task, seeing how often one feels short-changed by people in the moving industry.

March 24, 2022
Unprompted review
UK Rapid Removals logo

Reply from UK Rapid Removals

Thank you Jeroen for your kind comments, it was a great pleasure moving you and Suzanne. We wish you all the best in your new place!

Rated 5 out of 5 stars

I used UK rapid removals to move from…

I used UK rapid removals to move from my house into storage- the service was excellent from start to finish. Jodie and daisy are extremely helpful and an asset to the business!
All the team were very professional and everything run smoother than I could of imagined.
Thanks so much guys! Would recommend to everyone!
Frank.

February 18, 2022
Unprompted review
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Reply from UK Rapid Removals

Thank you Frank for your kind feedback.

Rated 5 out of 5 stars

Brilliant service.

Brilliant service. Such nice and friendly people. Same day service where they packed all our belongings and dismantled furniture and re-assembled on the other side and they treated everything with great care. Everything was handled perfectly. Was daunting and they made us feel at ease the whole time. Would 100% recommend to anyone moving, excellent!

January 22, 2022
Unprompted review
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Reply from UK Rapid Removals

Thank you Leanne for your lovely comments.

Rated 5 out of 5 stars

THE BEST SERVICE I COULD HAVE HOPED…

THE BEST SERVICE I COULD HAVE HOPED FOR!

I honestly cannot rate Jodie and Josh, Jay and the rest of the team high enough!!! They were so hard working, lovely and accommodating - even when our move was delayed by an entire day (due to a delay in our chain).

I feel so lucky that we found them for our move as they made what could have been a stressful situation, so calming as they were always reassuring and caring and worked non stop til the job was complete!

January 11, 2022
Unprompted review
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Reply from UK Rapid Removals

Thank you Amanda for your lovely comments.

Rated 5 out of 5 stars

Delighted with the service provided!

I am extremely happy with the service provided by UK Rapid Removals! We moved 2 days before Christmas which I was anxious about however everything went so smoothly.

They had excellent customer service and were friendly. From helping me pack my last boxes, to dismantling and setting furniture back up! I didn't actually expect so much help but I am so grateful and couldn't recommend them enough. They made my move just before Christmas stress-free. Thank you!!

December 27, 2021
Unprompted review
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Reply from UK Rapid Removals

Hi Azari,

Thank you so much for your feedback, it was a pleasure moving you.

All the best for the future.

Rated 5 out of 5 stars

We used UK Rapid Removals in Dec 2021

We used UK Rapid Removals in Dec 2021. Jodie, Josh and the team were great! They were excellent and helpful with packing, careful with our stuff, respectful of Covid protocols, on time throughout and efficient unloading at our new place. I would use them again. Highly recommend!

December 19, 2021
Unprompted review
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Reply from UK Rapid Removals

Hi Jonathan

Thank you for your lovely feedback, it was a pleasure moving your family.

All the best for the future

Rated 5 out of 5 stars

10/10 service- couldn’t recommend enough

I was so impressed with Josh and the team for my house removal. They went above and beyond for me and my family. What usually is a very stressful day actually became a dare I say it enjoyable one. Can’t thank you enough and will recommend highly.

December 8, 2021
Unprompted review
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Reply from UK Rapid Removals

Thank you Molly for your lovely feedback.

Rated 5 out of 5 stars

They were great

They were great. What they said they would do, they did. They were prompt, polite, efficient and took great care with the packing -nothing broken or even scratched. They kept us well informed at every step.
All at a very competive price.

December 7, 2021
Unprompted review
UK Rapid Removals logo

Reply from UK Rapid Removals

Thank you Tim for your lovely feedback.

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