UKSatellite.TV Reviews 

283
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that the support team is exceptionally helpful, responsive, and ready to assist with any questions by mail or WhatsApp. People frequently highlight how remarkably simple the installation process is, noting that everything is done quickly and runs smoothly from the start. Consumers also appreciate the excellent streaming quality, good value, and the wide range of channels included in their packages. Reviewers emphasize that the provider consistently delivers dependable service with minimal downtime and very effective problem-solving when issues arise. Buyers note that after-sales support is remarkably professional and quick to resolve any technical hiccups encountered along the way.

What people talk about most

Service

Consumers find service to be positive, highlighting great communication, clear instructions, and a reliable... See more

Response time

Users describe positive interactions with response time, highlighting that every question gets answered... See more

User experience

People report positive experiences with user experience, highlighting clear information, simple installation,... See more

Staff

Reviewers express great satisfaction and appreciation for the friendly support and helpful team. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Although streaming is the future and the end of satellite dishes is not far away, I signed up for the Sky Stream service with some trepidation, having read several reviews from people who I now know d... See more

Rated 5 out of 5 stars

Due to the weekend and the late notification of the problem , we are very happy with the response. They provide us with a very good full TV coverage system very happy with the total package

Rated 5 out of 5 stars

The initial process of connecting is not straightforward for those of us who are not tech natives, but the instructions provided are clear and the technical help via email was good and prompt. More im... See more

Rated 5 out of 5 stars

Paul, Alex, Federico, and the team are amazing. They close on a Friday at 4.30, but I sumitted my support request at that time because I had an issue with SKY channels, nothing else. Sky Stream boxes... See more


Company details

  1. Telecommunications Service Provider
  2. also in
  3. Hobby Store

Written by the company

UKSatellite.tv is your premier destination for the full Sky TV experience—without the need for a satellite dish. We are specializing in Sky Stream for expats and lovers of UK TV. Whether you're at home or abroad, UKSatellite.tv ensures you never miss out on your favorite shows and sports.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

283 reviews

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4.7

All reviews

(283)

46 reviews in the last 12 months

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Rated 5 out of 5 stars

Top notch.

Although streaming is the future and the end of satellite dishes is not far away, I signed up for the Sky Stream service with some trepidation, having read several reviews from people who I now know did not understand their home wi-fi network. But from start to finish, the installation was completely glitch free. The pre-sales communication was more than encouraging. The installion took five minutes and after 4 weeks of careful scrutiny, the techical quality of the video streaming is better than anything I get from my non-Sky streaming boxes, and from my big dish. It takes a while to get used to the home page, but eventually, it makes the trad Sky page look clunky. And her indoors loves the remote control and can’t stop talkimg to it, with the button pressed, whereupon the box does everything she commands. And if you have any questions, the team answers promptly. If you are thinking if taking the plunge for a Sky Stream puck, then run, don’t walk, to UKSatellite.TV

November 4, 2025
Unprompted review
Rated 5 out of 5 stars

I am a new customer

I am a new customer. Signing up was simple and I have received the kit as promised. I still have to set it up. But UK Satellite has done everything it promised, so far.

September 26, 2025
Rated 5 out of 5 stars

Really good experience

Really good experience. Friendly, courteous and efficient from the outset. All staff including technical staff do their best to bring the process to a level the user can understand. Customer service at its best. I would highly recommend this company

August 28, 2025
Unprompted review
Rated 5 out of 5 stars

Fast service and reliable!

I am located in Belgium 🇧🇪.
They have very good technical support 👏.
Each time I need them, they react very fast. Even on weekends!
You just have to send an email to their technical team explaining the issue, and they usually reply the same day.
Very often, the problem is resolved the same day!
I am their customer from many years...
Sohail

August 3, 2025
Unprompted review
Rated 5 out of 5 stars

Great, great, great!

I have really appreciated the customer service/support. Always very prompt and helpful...although I have not had any need for support past the installation!

I wish there was something that could be done about the Channel 4 and 5 apps. It's frustrating not being able to get these...but oh well, it just leaves me with 5000++ other things to watch instead! haha

June 15, 2025
Rated 5 out of 5 stars

Quick Solution to Resolve a non-Problem

I had a problem re: recording into a playlist, and was extremely frustrated and critical of the system. Pleasingly it turned out to be solvable, and the UK Satellite TV customer service was excellent in expediently helping me solve the problem. Which turned out to be my misunderstanding on how to save recordings to a personal playlist - thank you Customer Service for your support

April 2, 2025
Unprompted review

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