Easy to order on website with plenty of options to customise the sign. Sign itself seems well made and whilst easy to put together, including a simple set of instructions would be more useful than pro... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I don’t normally leave reviews however this one is special because I Highly recommended this company We received our Lovely slate house number & Road sign. Love it ! Thank you so much for a gr... See more
Company replied
We needed some hanging signs for our wedding venue at short notice and UK Sign Shop stepped up to the plate, getting the design sorted and spun around on the same day, with the signs landing 7 days fr... See more
Company replied
Excellent service. Very user friendly website. Sign was good quality and delivered more promptly than expected. Sign was very carefully wrapped and marked clearly as fragile so it arrived unscathed. D... See more
Company replied
Company details
Information provided by various external sources
Our range of house signs, office signs, signage & numbers will meet the needs of any home owner or business, whether your requirement is for traditional or modern signage.
Contact info
Unit N2, Trinity Trading Estate, ME10 2PG, Sittingbourne, United Kingdom
- 0800 802 1023
- hello@uksignshop.co.uk
- uksignshop.co.uk
4.6
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent communication and delivery
Excellent communication and delivery
November 27, 2025
Unprompted review
Reply from UK Sign Shop
Hi John,
Thank you for your kind feedback! We’re delighted to hear you were happy with our communication and delivery. We really appreciate your support!
Many thanks,
UK Sign Shop
Brilliant Company
Ordered on Monday, delivered on Wednesday, excellent service
November 26, 2025
Unprompted review
Reply from UK Sign Shop
Hi Brian,
Thank you for your review! We’re thrilled to hear your order arrived so quickly and that you’re happy with the service. We really appreciate your support!
Many thanks
UK Sign Shop
Really pleased
Easy site to use, reasonable time on delivery, very pleased with the product, very competitively priced.
November 26, 2025
Unprompted review
Reply from UK Sign Shop
Hi,
Thank you for your kind feedback! We’re glad you found our website easy to use and are pleased with the product, delivery, and pricing. We really appreciate your support!
Many thanks,
UK Sign Shop
Easy to order quick delivery really…
Easy to order quick delivery really lovely looking house sign
November 24, 2025
Unprompted review
Reply from UK Sign Shop
Hi Julie,
Thank you for your lovely review! We’re delighted to hear you found ordering easy, enjoyed the quick delivery, and love your new house sign. We really appreciate your support!
Many thanks
UK Sign Shop
Well made and exactly as requested…
Well made and exactly as requested thanks
November 21, 2025
Unprompted review
Reply from UK Sign Shop
Hi Simon,
Thank you for your feedback! We’re glad to hear the sign was exactly as you wanted and well made. We really appreciate your support!
Many thanks
UK Sign Shop
Very pleased with the sign
Very pleased with the sign. A really lovely sign. It was exactly as described. Flower motif and lettering was excellent. Service and updates on my order was also good. Would buy again.
November 2, 2025
Unprompted review
Reply from UK Sign Shop
Hi Janet,
Thank you so much for your wonderful review! We’re thrilled to hear you’re very pleased with the sign, the flower motif, and the lettering. It’s great to know our service and updates met your expectations, and we’d be delighted to make something for you again in the future!
Many thanks,
UK Sign Shop
Excellent product
Excellent product, excellent communication and fast Amazon delivery.
November 22, 2025
Unprompted review
Reply from UK Sign Shop
Hi Andrew,
Thank you for your kind feedback! We’re delighted to hear you’re happy with the product, communication, and speedy Amazon delivery. We really appreciate your support!
Many thanks
UK Sign Shop
Very good service
The sign is clear and legible. It looks lovely. The process was efficient and easy.
November 22, 2025
Unprompted review
Reply from UK Sign Shop
Hi Janet,
Thank you for your kind words! We’re glad to hear the sign is clear, legible, and looks lovely, and that you found the ordering process efficient and easy. We really appreciate your support!
Many thanks
UK Sign Shop
Excellent
Excellent. Great product. Quick delivery time. Would recommend
November 19, 2025
Unprompted review
Reply from UK Sign Shop
Thank you for your review! We’re thrilled to hear you’re happy with the product and delivery, and we really appreciate your recommendation!
Many thanks
UK Sign Shop
Good quality slate sign
Good quality slate sign, looks great and arrived promptly.
November 14, 2025
Unprompted review
Reply from UK Sign Shop
Thank you for your review! We’re glad you’re happy with the quality, appearance, and prompt delivery of your slate sign. We really appreciate your support!
Many thanks
UK Sign Shop
House sign is beautiful.
I was thrilled when I saw the house sign that I 'd ordered.
Given as a present my daughter asolutely loved it.
Beautifully made & I highly recommend this company.
The price was competitive & delivery was quick.
Thank you so much
C Cowley.
November 21, 2025
Unprompted review
Reply from UK Sign Shop
Thank you so much for your wonderful review! We’re thrilled to hear your daughter loved the house sign and that you’re happy with the quality, price, and quick delivery. Your recommendation means a lot to us!
Many thanks Christine,
UK Sign Shop
Sign is lovely
Sign is lovely. It's for a Christmas gift. I hope they'll like it. For a personalised product it came reasonably quickly.
Engraving is very neat.
November 22, 2025
Unprompted review
Reply from UK Sign Shop
Hi Helen,
Thank you for your kind feedback! We’re glad you’re happy with the engraving and that the sign arrived promptly. We hope your gift is well received and brings plenty of joy this Christmas!
Many thanks,
UK Sign Shop
Stylish good quality house sign
Easy to order, lots of options to choose from. Arrived promptly and well wrapped. Have not put up yet but looks and feels very sturdy, good quality.
November 20, 2025
Unprompted review
Reply from UK Sign Shop
Hi Sarah,
Thank you for your review! We’re glad you found the ordering process easy with plenty of options and that your sign arrived promptly and well packaged.
Many thanks
UK Sign Shop
Excellent service
Ordered my wheelie bin signs on Tuesday, they were delivered on Friday. Excellent service!
November 17, 2025
Unprompted review
Reply from UK Sign Shop
Thank you for your review Jim! We’re delighted to hear your wheelie bin signs arrived so quickly and that you’re happy with the service. We really appreciate your support!
Many thanks
UK Sign Shop
Very easy to order
Very easy to order - fast processing and delivery. Reasonable prices
November 22, 2025
Unprompted review
Reply from UK Sign Shop
Hi Giles,
Thank you for your review! We’re glad you found the ordering process easy, enjoyed the fast processing and delivery, and thought the prices were reasonable. We really appreciate your support!
Many thanks
UK Sign Shop
Highly recommend!
Super quick delivery within a few days of ordering, and great quality. Looks really smart and would definitely order again!
November 19, 2025
Unprompted review
Reply from UK Sign Shop
Hi Sophie,
Thank you for your kind feedback! We’re delighted to hear your order arrived quickly and that you’re happy with the quality. We’d be thrilled to make something for you again in the future!
Many thanks
UK Sign Shop
Totally ignorant and shocking communications …
I tried to get a quote using a photo off their own website for an 8 letter word with no graphics. How difficult can that be? They sent perfunctory emails asking me to tell them the font 🤷🏻♂️. Despite my best efforts, they do not respond to my emails.
If this is the level of ignorance before I order, are they to be trusted after handing over money. Having looked through the other reviews, it seems this company specialise in ‘ghosting’ people.
I did email you asking for a response before I posted any review of your site. Again I never got a response. Do you not realise you are not the only people who are busy, stop wasting peoples’ time!
So if you are going to respond now, spare me the usual generic perfunctory response and tell me why you ignored me. My enquiry reference is [1049438-LU].
My advice to potential customers, is that if they fail to address the issue adequately here, then ghost them first by going elsewhere with your money.
November 18, 2025
Unprompted review
Reply from UK Sign Shop
Hello Michael,
Thank you for your review.
We’re sorry to hear you were frustrated by the quotation process. We have checked our records regarding enquiry [1049438-LU] and would like to clarify the situation.
After your initial request, our team responded promptly and asked for either the artwork or the font you wanted, because the design must be checked for suitability before producing cut and illuminated letters. Certain fonts and thin strokes cannot be manufactured safely, and unfortuantely the font style you wanted was not thick enough. This is why we advised on alternatives, such as a printed light box or panel, to achieve the visual effect you wanted.
We understand that you did not wish to pursue these alternatives and continued to request the same style using our example image. At that point, there was no further information from you that would allow our bespoke team to provide a safe and feasible solution.
As a small, family-run company handling hundreds of enquiries every day, we must prioritise requests where the artwork and specifications are clear and manufacturable. We are sorry that on this occasion we were unable to help further.
We always aim to respond promptly and provide accurate advice. Unfortunately, without further details or willingness to consider suitable alternatives, we are unable to progress this particular request.
Kind regards,
UK Sign Shop
Useless customer experience
Useless. After constant chasing to dispatch the order they finally sent me the wrong vinyls. Asked for replacements or a refund but am now being ghosted. With so many other suppliers out there I would avoid.
November 7, 2025
Unprompted review
Reply from UK Sign Shop
Hi Josh,
Thank you for your review.
We’ve checked our records and are unable to find any orders, emails, or messages matching the name on this review. No order number or reference has been provided, which makes it impossible for us to identify or investigate the issue described.
We do not ignore customer enquiries and always aim to resolve problems promptly when they are brought to our attention. If you have placed an order with us, please contact us directly with your order number or the email address used at checkout, and we’ll be happy to look into this and assist.
Without these details, we’re unfortunately unable to verify or act on the claims made.
Many thanks
UK Sign Shop
Excellent product
Good communication during the various stages of manufacture, with the finished article being delivered on time and made to a high standard
October 31, 2025
Unprompted review
Reply from UK Sign Shop
Thank you for leaving a lovely 5 star review. We are glad to hear that you are happy with the product and service received.
Many thanks
UK Sign Shop
Fantastic Experience, Top Quality Product!
The whole process was very smooth and professional. The product itself is really impressive, very good quality and looks great. Only thing is it didn't come with instructions! But we worked it out.
November 1, 2025
Unprompted review
Reply from UK Sign Shop
Thank you so much for your kind words! We’re delighted to hear that you found the process smooth and that you’re impressed with the quality of the product
We really appreciate your feedback and are glad you were able to get everything set up!
Many thanks
UK Sign Shop
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