They're scammers, never recieved the product. The girl who answers the phone is completely imcompetent, lied about the refund, was bollocking me like a scammer and making up excuses when I put her on... See more
Company replied
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They're scammers, never recieved the product. The girl who answers the phone is completely imcompetent, lied about the refund, was bollocking me like a scammer and making up excuses when I put her on... See more
Company replied
Ordered a wiha torque screwdriver set heard nothing for over a week tried to get an answer about delivery luckily paid with PayPal so let them deal with it and got a refund
Ordered goods and paid pro-forma early April 2025, failed to fulfil order, poor excuse after poor excuse and still no sign of any goods, feel as though we have been totally hoodwinked, promised refu... See more
Really competitive price. Goods arrived within a few days well packaged. Happy to answer query by phone. My only negative was that no tracking data provided, but as delivery was quick and courier di... See more
UK Tools and Fasteners are a Sheffield-based family-run business providing industrial and engineering supplies, including; abrasives, fasteners, workwear, power & hand tools, sealants, and much more to companies across the UK.
UNIT 14, S9 2TJ, Sheffield, United Kingdom
Replied to 33% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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They're scammers, never recieved the product. The girl who answers the phone is completely imcompetent, lied about the refund, was bollocking me like a scammer and making up excuses when I put her on the spot. She clearly had no intention of sending me a refund. Many other people are complaining about the same exact thing happening to them. Avoid this company at all costs or you'll lose money.

Reply from UK Tools and Fasteners Ltd
Ordered a wiha torque screwdriver set heard nothing for over a week tried to get an answer about delivery luckily paid with PayPal so let them deal with it and got a refund
Ordered goods and paid pro-forma early April 2025, failed to fulfil order, poor excuse after poor excuse and still no sign of any goods, feel as though we have been totally hoodwinked, promised refunds, and, as expected more empty promises.
Do not under any circumstances advance this company money for tools they clearly cannot or have no intention of supplying!!
Scam scam scam . Items never delivered, no tracking information provided! Just lost 300 pounds. Hope paypall will refund me .
Really competitive price. Goods arrived within a few days well packaged. Happy to answer query by phone.
My only negative was that no tracking data provided, but as delivery was quick and courier did place in safe place as requested. All in all a very positive experience.
Very good price quick delivery for a product i could not find in the shops. This knife is the best and take the clip off and it sits in the pocket well.
Delivered promptly
Item worked well - mark reduced considerably with some elbow work - topped off with a little varnish - table looks good
There was nothing to make the experience great, but it was OK. Significantly, I ended up with Loctite 7505, when I wanted Loctite 7503, because I've used 7503 on previous projects. I do concede that this may have been mis-clicking on my part, but precisely how this discrepancy happened I do not know. The price is higher, so I hope the product quality matches; it has done an excellent job so far. The purchasing procedure apart from the muddle was straightforward. Whilst I do not promise to buy here in the future, I have noted the website and will certainly look at it when checking out future DIY purchases.
Delivery was quick. Price reasonable, and the quality is fine. The chiesel itself was supplied sharp, and needed little honing
I've been through an unpleasant time lately and Im upset that you have daily been sending me reviewing requests. Your product was OK, as it should be since I paid for it in advance, but I've been waiting on an important email and I haven't needed to keep getting a message alert from your company every day.
Returning customer with repeat high satisfaction level at every stage of my order.
If UKT&F stocks it I won’t bother going anywhere else now.
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