There's something very wrong here. I purchased an item for £63 from this company's website but after 10 days of no replies to emails and zero response, including no item delivered, I gave up. Lucki... See more
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I needed a set of small metric spanners (4mm A/F - 10mm) and would have been prepared to pay more for a better quality set but could not find what I wanted form a branded manufacturer. This set will... See more
Company replied
Product very good price for what I wanted. PTI mini adapter clamp which I use for holding small jewellery pieces whilst working on them, more expensive from jewellery suppliers. Arrived quickly too.
Company replied
The items i ordered came on a saturday ok i paid for next day delivery but never expected that thought they might have come on monday.This was perfect for me as i had a big job to use them on bettrr s... See more
Company details
Written by the company
Based in the UK, recognition of our quality products, innovation and great value has contributed to our continued growth. You can depend on UK Tool Supply to help you get the job done with quick delivery and reliable, long lasting products and fuss free returns. We have over 40 years’ experience in providing premium quality tools and consumables to the construction industry and engineering. Since our formation we have introduced many new and innovative products to the marketplace to make sure you always have the right equipment, whether it’s for a large commercial job or a DIY project at home.
Contact info
United Kingdom
- uktoolsupply.com
3.7
Average
77 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Something very wrong here
There's something very wrong here. I purchased an item for £63 from this company's website but after 10 days of no replies to emails and zero response, including no item delivered, I gave up. Luckily, I had used Paypal and they gave me an instant refund. Before you consider buying from them I suggest emailing to see if you receive any answer. All very strange.
March 16, 2026
Unprompted review
They don’t honour sales
I bought something from them at a discounted price on eBay. They then contacted me to say it was a glitch and that I must pay the difference (£110) or I must cancel the order to get my refund. Very naughty way to operate a business. A complaint has been lodged.
July 13, 2025
Unprompted review
Reply from UK Tool Supply
Thank you Christine
Was abit nervous about the quality but…
Was abit nervous about the quality but I needn’t of been. Excellent quality blade and chisels. Paid extra for before noon delivery and arrived before 1030 the next day. Great service
October 31, 2024
Unprompted review
Reply from UK Tool Supply
Thank you for ordering with us! We're happy the service was to your liking as well
Customer service
Excellent customer service, I ordered the wrong thing and they sorted it.
October 25, 2024
Reply from UK Tool Supply
Thank you Paul!
Reply from UK Tool Supply
Thank You Stuart!
You get what you pay for.
I needed a set of small metric spanners (4mm A/F - 10mm) and would have been prepared to pay more for a better quality set but could not find what I wanted form a branded manufacturer.
This set will do the job but would not use them to apply any significant torque. The open-ended ends of these combination spanners are OK but the rings are really badly formed and almost unusable but you get what you pay for. Second class postage at £3.99 seems excessive but other then that the supplier seems OK
August 17, 2024
Unprompted review
Reply from UK Tool Supply
Appreciate the review Stephen. We're sorry you have had some issues with our product. We will look into this, thank you for bringing it to our attention.
Reply from UK Tool Supply
Thank You David!
Makita impact wrench 😁
Didn't wait long for new impact wrench to arrive, very happy with the price 👍
August 6, 2024
Unprompted review
Reply from UK Tool Supply
Thank you so much for the review Paul! Hope we can serve you again soon!
Quick and easy handy to order items received…
Quick and easy to order items received speedily
August 5, 2024
Unprompted review
Reply from UK Tool Supply
Thanks for your review David, We're happy to have been able to help! Do let us know how we can turn that review to a 5 Star.
Reply from UK Tool Supply
Thank you for your feedback!
PTI mini adaptor clamp
Product very good price for what I wanted. PTI mini adapter clamp which I use for holding small jewellery pieces whilst working on them, more expensive from jewellery suppliers. Arrived quickly too.
July 25, 2024
Reply from UK Tool Supply
Glad we could help! Thanks Annie!
Superb tool
Delivery was pretty quick. The countersink tool that I bought - although not the cheapest being Colbalt, the finish of countersinks in wood has so far been superb
May 27, 2024
Reply from UK Tool Supply
Thanks Roger, glad we could help!
Shocking lack of service
Shocking lack of service. No response to my emails. Paid for next day delivery, still waiting for my refund 7 days later. Avoid.
May 8, 2024
Unprompted review
Speedy delivery
February 24, 2024
Good service
Easy ordering , quick delivery, good communication, item as described and just what I needed
January 25, 2024
Over and above service
The items i ordered came on a saturday ok i paid for next day delivery but never expected that thought they might have come on monday.This was perfect for me as i had a big job to use them on bettrr service in this instance than even amazon could offer GREAT SERVICE
January 4, 2024
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