Ive been using uk vape king for a ling time now and love watching out for whats on offer. I love the point system which gets me more discount. Delivery is so fast, its amazing. Communication rega... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Hello and welcome to UK Vape Kings (UKVK Ltd). UK Vape Kings is a trading name of UKVK Ltd. With Company Registration number 11228739. At the heart of our business is our customers. Without you, we have no business. Whilst all businesses will be equally as effusive about the importance of their customers, the delivery on this intent often fails to live up to the expectation this focus suggests. Our business is led differently. We recognize the sector and the products that we sell are often misrepresented and misunderstood. This places more responsibility on us to be honest and credible, never to exploit this often challenging information background to electronic cigarettes and vaping, and to stand up and fight for the truth and clarity that our customers need and should expect to support their decision making and confidence in our business and our products. We are independent from any tobacco company control. We are a privately run and owned business, which allows me to lead the company based on an agenda and principles that do not have to be purely commercially motivated. This freedom means we can be a leader, we can fight for the best interests of our customers and our company, when others are unable and unwilling to do the right things. We must also be open and transparent. This influences all our decision making. If we cannot legitimately offer products and services that we know not to be in the best interests of our customers then we will not. You are our number one source of business improvement and ensure that our business is held to account. This openness to our customers is illustrated across this website. We are a company that truly values some basic principles of integrity and honesty. This drives how we treat you, our customers and our employees. If we get our service wrong, it is because we have made a mistake and we want to know when this occurs so we can correct and build greater resilience and service quality into our businesses. For that reason we encourage all our customers to give us feedback. Through our Business Page, our Customer Service Team, our shops and resellers, or indeed if you feel it to be the right means, come to our offices and let us know.
93 Parker Drive, LE4 0JP, Leicester, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
These are my go too for all my vapeing goods. Cant fault them

Reply from UK Vape Kings
Fast delivery and easy to order had no problems

Reply from UK Vape Kings

Reply from UK Vape Kings
Ordered from this company for years
Low prices
Great customer service
Never shop somewhere else

Reply from UK Vape Kings
Servers were very helpful, priced are the best around and they are hardly ever out of stock

Reply from UK Vape Kings
Lovely service and very cheap - thank you ☺️

Reply from UK Vape Kings
I think the easiest and simplest way to make my point is ti say I used to manage 14 vape shops for a regional brand and I still bought my devices and liquid from uk vape kings.
Prices are always the best you will find, shipping is fast, products ate always authentic and when ever I have had a question or request I call them directly and they have answers there and then.
No waiting for a copy and paste response every 3 days.

Reply from UK Vape Kings
Great customer service. Extremely helpful and no pressure sale. Took his time to explain and very helpful

Reply from UK Vape Kings
Love your site. UKVK rock.
Excellent easy to use website.
Massive bargains, and awesome service.

Reply from UK Vape Kings
Very good service,great prices usually arrives next day. So quick and easy 😌

Reply from UK Vape Kings
Quick and easy to order in minutes as always.

Reply from UK Vape Kings
Ordered a new mod in their sale on the Friday, price was too good to miss. Order confirmed at 10:40 AM same day. Item arrived the next day on the Saturday at 10:32 AM, very impressive. Oh and did I mention it was on free delivery. Item arrived well packaged, brand new, unopened item, and in perfect condition. OK, this was my first order from UK Vape Kings but would I order from them again, absolutely, would I recommend them, absolutely.

Reply from UK Vape Kings
Very impressed with UK Vape Kings.Excellent service and products with super fast delivery times. Great value too. Highly recommended 😊👍

Reply from UK Vape Kings
Great shop , brillant offers and prices for liguids and devices recommwnd to evryone that vapes

Reply from UK Vape Kings
absolutely awesome. I've used them on and off since 2022, never had a negative experience. The quality, speed of packing and delivery have always been top notch. service and prices can't be beat. Keep doing what you're doing!

Reply from UK Vape Kings
Really good discount i got really good deal 5 devices of vape in 5 pounds only… it great , Staff is served me well.

Reply from UK Vape Kings
1st class from start to finish on my first order, just placed my second and will be back for sure many thanks.

Reply from UK Vape Kings
Very fast at checkout. Just clicked my account seen my last order and clicked again. Done ✅ also very good price

Reply from UK Vape Kings
My husband brought the wrong vape but didn’t realise until he had unwrapped it and saw the charging point etc. Everything was untouched but because he had unwrapped it he thought he couldn’t return the item. I reached out to Vape Kings and was just honest. Straight away they gave him a full refund and we returned the vape. The whole experience was hassle free. Customer service was excellent. I would highly recommend buying from here.

Reply from UK Vape Kings
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.