UK Vein Clinic - Basingstoke Reviews 4

TrustScore 4 out of 5

4.0

2 Cross Street, RG21 7DQ Basingstoke, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Plenty of information pre procedure via email and a telephone call Procedure went wrll and the staff were very professional and attentive and took time to explain what was happening. Good inform... See more

Company replied

Rated 5 out of 5 stars

Very friendly and professional staff, procedure went well, only one time did it start to get painful but didn’t arrive at any significant level and quickly went away. Rest was pain free. After 4... See more

Company replied

Rated 5 out of 5 stars

Very friendly reassuring,no waiting around ,clear explanation on what treatment is offered.Advice on aftercare and recovery.

Company replied


Company details

  1. Medical Clinic
  2. Vascular Surgeon

Written by the company

UK Vein Clinic is a team of leading vascular surgeons and specialist practitioners. We believe healthcare is at its best when it's designed for the benefit of patients. We keep things simple, to provide you with the very best varicose vein treatment in the UK at a fair price. We only use clinicians with specific experience in treating varicose veins, and do so as part of their NHS practice. Our clinicians have been trained at the very best training hospitals across the UK. We focus only on procedures and technology that are clinically proven to have the best outcomes for our patients. Driven by this evidence, our service is designed to give you the best results as efficiently as possible. Choose world-class treatment at a price that works * Walk in and walk out the same day * No general anaesthetic needed * Less post-op pain, less risk of infection, little or no scarring * No hidden charges or unnecessary costs UK Vein Clinic, the smart choice for healthy veins.

UK Vein Clinic

Written by the company

The smart choice for healthy veins
We focus only on procedures and technology that are clinically proven to have the best outcomes for our patients. Driven by this evidence, our service is designed to give you the best results as efficiently as possible. Your feedback provides further evidence that the service we provide delivers the results you expect.

Treatment guarantee

We will only ever charge you a single fee – and it includes our guarantee that the varicose veins we've treated will be closed successfully

UK Vein Clinic charges a single fee for a procedure so you know exactly what your costs will be at the outset. When treating the saphenous veins with endovenous radio-frequency ablation, we guarantee that the vein we treat will remain closed. In the unlikely event that this doesn't occur, we will re-treat the vein at no cost to yourself.

Contact info

  • 2 Cross Street, RG21 7DQ, Basingstoke, United Kingdom

  • 0208 1873999

4.0

Great

TrustScore 4 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Plenty of information pre procedure via…

Plenty of information pre procedure via email and a telephone call
Procedure went wrll and the staff were very professional and attentive and took time to explain what was happening.
Good information after the procedure via emails and a you tube video explaining aftercare which is re assuring.
Minimal discomfort and some bruising
Still have more injection treatment and will also get a follow up call next week so feel well looked after

April 1, 2026
UK Vein Clinic - Basingstoke logo

Reply from UK Vein Clinic - Basingstoke

Thank you for taking the time to leave your review Jane!

We are pleased to hear that you felt well informed throughout your journey, and that our team provided professional, attentive care throughout. This level of communication and support is exactly what we aim to deliver for every patient.

It is also great to know that your treatment was comfortable, with minimal discomfort, and that you found the aftercare information helpful and reassuring. We look forward to supporting you through your remaining treatment and we wish you all the best with your continued recovery.

Rated 5 out of 5 stars

Vein treatment

Very friendly reassuring,no waiting around ,clear explanation on what treatment is offered.Advice on aftercare and recovery.

November 17, 2025
UK Vein Clinic - Basingstoke logo

Reply from UK Vein Clinic - Basingstoke

Thank you for taking the time to leave this feedback Christine. We're so pleased to hear that you found the team friendly and reassuring, and that everything was explained clearly without delay, ensuring a smooth experience is exactly what we aim for. It’s great to know the guidance on aftercare and recovery was helpful as well. We really appreciate your review and wish you all the best with your recovery.

Rated 5 out of 5 stars

Very friendly and professional staff


Very friendly and professional staff, procedure went well, only one time did it start to get painful but didn’t arrive at any significant level and quickly went away. Rest was pain free.
After 4 days no side effect, no bruising, no pain no inflammation or visible lumps.
Only one bit of advice is when recommended creams to use for bruising and inflammation don’t buy them before hand as I did because so far I have no need of them and will probably have to find someone to give them to.
Would recommend.

November 13, 2025
UK Vein Clinic - Basingstoke logo

Reply from UK Vein Clinic - Basingstoke

Thanks so much for such a thorough and positive review John! We're really pleased to hear that you had such a brilliant experience with our team and that you were made to feel comfortable throughout.

Thank you for also sharing feedback regarding purchasing creams for post-treatment - very helpful for future patients so we'll bear that in mind when sharing pre-treatment information!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look