UK Vein Clinic - Harley Street Reviews 266

TrustScore 4.5 out of 5

4.7

150 Harley Street, W1G 7LQ London, England, GB


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Rated 5 out of 5 stars

Excellent service from start to finish. Scanned within days, 1st treatment a week later. Very friendly, knowledgeable staff who put you completely at ease. The treatments are quick and virtually p... See more

Rated 5 out of 5 stars

Amazing bedside manner and extremely professional staff. Professor Stephen Black was my treatment vascular surgeon. Extremely skilled and personable too. Lily Benton, Cardiovascular Research Nurse... See more

Company replied

Rated 5 out of 5 stars

Very welcoming and friendly atmosphere since the moment you walk in. You feel that you are being taken care of by true professionals. Everything is explained in detail and all questions are answered i... See more

Company replied

Rated 5 out of 5 stars

My experience at the Uk Vein Clinic was above my expectations. From the beginning I received the most detailed information regarding the steps which doctor will follow. Even after the procedure... See more

Company replied


Company details

  1. Medical Clinic
  2. Vascular Surgeon

Written by the company

UK Vein Clinic is a team of leading vascular surgeons and specialist practitioners. We believe healthcare is at its best when it's designed for the benefit of patients. We keep things simple, to provide you with the very best varicose vein treatment in the UK at a fair price. We only use clinicians with specific experience in treating varicose veins, and do so as part of their NHS practice. Our clinicians have been trained at the very best training hospitals across the UK. We focus only on procedures and technology that are clinically proven to have the best outcomes for our patients. Driven by this evidence, our service is designed to give you the best results as efficiently as possible. Choose world-class treatment at a price that works * Walk in and walk out the same day * No general anaesthetic needed * Less post-op pain, less risk of infection, little or no scarring * No hidden charges or unnecessary costs UK Vein Clinic, the smart choice for healthy veins.

UK Vein Clinic

Written by the company

The smart choice for healthy veins
We focus only on procedures and technology that are clinically proven to have the best outcomes for our patients. Driven by this evidence, our service is designed to give you the best results as efficiently as possible. Your feedback provides further evidence that the service we provide delivers the results you expect.

Treatment guarantee

We will only ever charge you a single fee – and it includes our guarantee that the varicose veins we've treated will be closed successfully

UK Vein Clinic charges a single fee for a procedure so you know exactly what your costs will be at the outset. When treating the saphenous veins with endovenous radio-frequency ablation, we guarantee that the vein we treat will remain closed. In the unlikely event that this doesn't occur, we will re-treat the vein at no cost to yourself.

Contact info

  • 150 Harley Street, W1G 7LQ, London, England, United Kingdom

  • 0208 1873999

4.7

Excellent

TrustScore 4.5 out of 5

266 reviews

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Replied to 66% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Scanned within days, 1st treatment a week later. Very friendly, knowledgeable staff who put you completely at ease. The treatments are quick and virtually painless and the results start instantly but do take a while to be 100% effective.
Had my 2nd and I think final procedure two days ago which has completely cleared up my remaining veins. I am hopeful that within a couple of months once the closed veins settle down that I will be totally free from them.
If you're thinking of having treatment and, like me, are fed up waiting for the NHS then I wouldn't hesitate. I personally think it's worth it.
Thank you, UK Vein Clinic.

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

Very professional and friendly staff

Very professional and friendly staff. Excellent and thorough service throughout the entire process. Highly recommended! A particular mention to the nursing assistants during both procedures, Dr Alina Roser and Prof Stephen Black.

June 13, 2025
Rated 5 out of 5 stars

Absolutely lovley and friendly people…

Absolutely lovley and friendly people really professionals. And the most important thing is no pain during surgery absolutely no pain!

April 17, 2026
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Reply from UK Vein Clinic - Harley Street

We’re delighted to hear you found our team friendly and professional, and that your treatment was completely pain-free. Ensuring our patients feel comfortable and well cared for is always our priority, so it’s wonderful to know this was reflected in your visit. Your kind words are truly appreciated Erik!

Rated 5 out of 5 stars

Informative & professional with a…

Informative & professional with a friendly approach too.

April 15, 2026
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Reply from UK Vein Clinic - Harley Street

We’re so pleased to hear you found the experience informative, professional, and friendly. Thank you for taking the time to leave us this review Joanne!

Rated 5 out of 5 stars

Dorothy Luke

From the moment I was signed in at the Reception I was made to feel at ease. I was treated extremely well by everyone, and found my experience very reassuring and professional, which has helped me not to be nervous about my follow up treatments.

March 17, 2026
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Reply from UK Vein Clinic - Harley Street

Thank you Dorothy, for this review! We’re so pleased to hear that you felt at ease from the moment you arrived and that our team made you feel well cared for throughout.

It’s wonderful to know that your experience was reassuring and professional, and that this has helped ease any nerves about your follow-up treatments. We look forward to continuing to support you on your journey with us.

Rated 5 out of 5 stars

I am so very happy with how my veins…

I am so very happy with how my veins look now.
I have experienced no pain at all.
Went back to see Dr Hughes and his lovely nurse
today. UK Vein Clinic are a very professional clinic
and I felt completely in safe hands with them.
Thank you so much ❤️ Will be back next year
with my left leg.

March 18, 2026
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Reply from UK Vein Clinic - Harley Street

Maureen, thank you for this review. We’re absolutely delighted to hear how happy you are with your results and that your treatment was completely pain-free.

It’s wonderful to know that you felt safe and well cared for by the team. Providing a professional and reassuring experience is exactly what we strive for.

We truly appreciate your kind words and we look forward to welcoming you back next year.

Rated 2 out of 5 stars

Disappointed

The service I received was fine but I'm afraid the results of the procedure were disappointing. Almost one year on and my legs don't look any better...

May 15, 2025
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Reply from UK Vein Clinic - Harley Street

Thank you for your feedback. We’re pleased to hear that you were happy with the service you received, but we’re very sorry to learn that you’re disappointed with the results of your treatment.

Outcomes can vary from person to person, and in some cases multiple sessions or follow-up treatments may be needed to achieve the desired improvement. However, we completely understand how frustrating it must feel to see little change after this length of time.

We are looking forward to seeing you back in clinic soon to review your case and discuss what options may be available to you.

Rated 5 out of 5 stars

Professional friendly

Professional friendly

March 16, 2026
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Reply from UK Vein Clinic - Harley Street

Thank you for taking the time to leave us this review! We are pleased to hear that you found our team professional and friendly. Providing this standard of care is really important to us.

Rated 5 out of 5 stars

I have been attending the UK Vein…

I have been attending the UK Vein clinic since last year to treat my varicose veins with foam scleratherapy initially. Followed by regular scleratherapy sessions to tackle the thread veins that had formed all around them. My experience at this clinic has been wonderful. The procedure is surprisingly bearable, it does not hurt as much as I had imagined it would. I have actually returned to work on the same day after some of my morning appointments and found the whole thing extremely convenient in that regard. I have been very pleased with my results so far and I am so thankful to have found a solution to tackle their rather unattractive appearance. I have been covering up my legs for the majority of my life due to my veins (unfortunately an hereditary condition) and it has really affected my self esteem. Having had such a good result from the treatments I am more confident about their appearance especially on holiday. Its so nice to not feel embarrassed about the way they look any more. I would 100% recommend this clinic to anyone considering a treatment themselves. The care and attention I have been offered has been very good indeed. My only regret has been that I wish I had done this years ago. I could have enjoyed my holidays more without an awful feeling of embarrassment when wearing a bathing suit.

March 16, 2026
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Reply from UK Vein Clinic - Harley Street

Thank you for sharing such a thoughtful and detailed review of your experience with us. We’re truly delighted to hear how positive your journey has been.

It’s wonderful to know that you found the treatment manageable and convenient, and that you’ve been so pleased with your results so far. Hearing how this has helped improve your confidence, especially on holiday, means a great deal to us! This is exactly the kind of impact we hope to make for our patients.

We’re so pleased that you felt well cared for by our team throughout, and we sincerely appreciate your recommendation. Thank you again for your kind words!

Rated 3 out of 5 stars

Bad communication and no clear results

Team at clinic friendly and welcoming.
One doctor didn’t wear gloves when he did my injections which felt unsafe, other doctors at further appointments wore gloves.
Remote communication and scheduling of appointments was awfully slow and extremely frustrating - even though I was told I would be contacted to book next (already paid) appointments, I always had to email, often having to chase several times to get a reply.
The treatment for my spider veins hasn’t done much for me (3 sessions done). The injections can be painful and looking back, I probably could’ve saved the money. Now I need to decide whether to keep going, paying more and more whilst being unsure if the treatment will ever work as effectively as hoped.

March 11, 2026
Unprompted review
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Reply from UK Vein Clinic - Harley Street

Thank you so much for taking the time to share your feedback, Marlene. We always aim to support our patients in getting booked in as quickly as possible, and we’re sorry to hear that this hasn’t been your experience. We truly appreciate you bringing this to our attention and will use your feedback to continue improving our processes and communication.

Results from thread vein treatments can sometimes take a little longer, and the timeline can vary from person to person. We would love the opportunity to continue supporting you on your journey. If you have any questions or concerns, please feel free to contact us directly, our team would be more than happy to help.

Rated 5 out of 5 stars

I recently visited UK Vein Clinic at…

I recently visited UK Vein Clinic at Harley Street after experiencing pain in my leg and noticing some large veins that were causing me concern. From my very first the team gave me confidence and reassurance, which immediately put me at ease.
I was able to book a consultation quickly, and after seeing the consultant, I was scheduled for surgery within a week. I was very impressed with how smoothly everything was handled and how professional and caring the staff were throughout the process.
The surgery went really well, and I felt supported every step of the way. I’m so grateful for the excellent care I received and would highly recommend UK Vein Clinic to anyone experiencing similar issues. Thank you to the whole team!

February 21, 2026
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Reply from UK Vein Clinic - Harley Street

Thank you for taking the time to share your experience. We’re delighted to hear that our team at our Harley Street clinic made you feel reassured and supported throughout your journey! We are pleased to hear everything was arranged quickly and smoothly, and that you felt well cared for throughout your treatment. We really appreciate your recommendation and are so pleased you had such a positive experience with our team.

Rated 5 out of 5 stars

Very happy!

From initial assessment through to the procedure all staff were professional friendly efficient and helpful. The procedure itself was pain-free and over quickly. Was able to get up and start walking straight away. Detailed recovery information is sent via email. Informative and reassuring. Would highly recommend this clinic

February 28, 2026
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Reply from UK Vein Clinic - Harley Street

Emma, thank you for taking the time to share your experience. We’re so pleased to hear that you found our team professional, friendly and efficient throughout your journey! It’s wonderful to know the treatment was quick and comfortable, and that the recovery information provided was helpful and reassuring. We really appreciate your recommendation.

Rated 5 out of 5 stars

Outstanding clinic

Outstanding experience from start to finish. Medical staff were extremely friendly and welcoming, everything was clearly explained and I was well looked after both at my initial consultation and during my procedure. Aftercare has also been excellent so far.

February 20, 2026
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Reply from UK Vein Clinic - Harley Street

Thank you for taking the time to share your experience Fiona. We’re delighted to hear that you felt well looked after throughout your journey!

It’s wonderful to know our team made you feel welcome and that everything was clearly explained from start to finish, this is exactly the experience we aim to provide for every patient.

Rated 5 out of 5 stars

The advice and care provided before, during and after..

The advice and care provided before, during and after the procedure left me feeling confident that all would be well following the procedure. After two days (as instructed) I have removed the bandages to see improvements at a very early stage, for which I am very grateful.

February 27, 2026
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Reply from UK Vein Clinic - Harley Street

Richard, thank you for taking the time to share your experience. We’re delighted to hear that the advice and care you received throughout your journey helped you feel confident and well supported.

It’s also great to hear that you’re already seeing early improvements. We wish you a smooth recovery and continued progress with your results.

Rated 5 out of 5 stars

Very good company

The process was all quick and straightforward. The people I saw were very professional, .they were very kind was great All and All a bit more expensive than what I thought it was gonna be , great results.

February 25, 2026
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Reply from UK Vein Clinic - Harley Street

Thank you for your feedback! We’re delighted to hear that the journey felt quick and straightforward, and that our team made you feel well cared for. We always aim to provide professional, supportive treatment with excellent results, and we’re so pleased you’re happy with yours.

Rated 4 out of 5 stars

Good

Good. This time I was bandaged up. That was the first time they had done this.

February 25, 2026
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Reply from UK Vein Clinic - Harley Street

Stephen, thank you for taking the time to leave us this review, we're so pleased you chose UK Vein Clinic!

Rated 5 out of 5 stars

Pain free and professional

The appointment was on time, the staff were amazing, humorous, chatty and put you at ease. The doctor explained everything as he went along and took great care to keep me relaxed.

The treatment in total was about 20 minutes and when the doctor said it was all done I could not believe it. I have had no pain or discomfort with it since having it done and am now 4 days in since the surgery.

February 23, 2026
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Reply from UK Vein Clinic - Harley Street

Thank you for taking the time to leave us this review, Lynne! We’re thrilled to hear your appointment went smoothly and that our team could make you feel at ease throughout. It’s wonderful that the doctor was able to explain each step and ensure you felt relaxed during the treatment. We’re also delighted that the treatment was quick and comfortable, and that you’ve had no pain or discomfort since, this is exactly the experience we aim to provide. Thank you for taking the time to share your feedback, and we wish you a continued smooth recovery.

Rated 5 out of 5 stars

A good experience

Friendly attentive staff. Easy to book appointments and so far the treatment has been successful and pain free.

January 30, 2026
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Reply from UK Vein Clinic - Harley Street

Thank you for your feedback Liam. We’re delighted to hear that you found our staff friendly and attentive! It’s great to know your treatment has been successful and pain free so far. We wish you all the best with your continued recovery!

Rated 5 out of 5 stars

Friendly and efficient

Every step of the booking, assessment and treatment has been great. Everyone involved has been friendly and engaging, and has gone out of their way to make the process as comfortable and streamlined as possible.

January 30, 2026
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Reply from UK Vein Clinic - Harley Street

Thank you for your kind feedback. We’re delighted to hear that every step of your journey felt smooth, comfortable, and well supported.

Our team takes great pride in creating a friendly and reassuring experience, so your comments are truly appreciated. Thank you for choosing UK Vein Clinic.

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