Ulefone Reviews 1,347

TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Evaluating 88 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the durability and ruggedness of the phones, finding them suitable for demanding environments and long-term use. People often praise the hardware quality and impressive performance of these devices, with some noting excellent battery life. Many consumers are satisfied with the product's value for money and are loyal to the brand, planning to purchase again. However, a significant number of reviewers express dissatisfaction with the customer service, citing issues with repairs, lack of responsiveness, and difficulty getting problems resolved. Some people also experienced problems with the product's quality, such as screens breaking easily, cameras failing, or devices becoming sluggish after a few months. The user experience is often criticized for slow performance, unresponsive screens, and issues with basic functionalities like charging or network connectivity.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, with many expressing satisfaction and... See more

Quality

Consumers find quality to be ambiguous, with many praising the devices as durable, rugged, and having... See more

Customer service

Clients share ambiguous opinions on customer service, with some reviewers reporting excellent after-sales... See more

User experience

Customers had ambiguous experiences with user experience, with many reporting significant issues such as the... See more

Customer communications

Reviewers highlight ambiguous aspects of contact, with some praising the polite and responsive technical... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Armor 29 pro supposed to be rugged and last long time but mine is cracked and broken after 6months worst than any other phone I had. Camera is poor, battery life good but its nothing special from the... See more

Rated 3 out of 5 stars

Sluggish performance at times despite it's large battery capacity. Might need system enhancements through updates. Quite serviceable and the use case of this mobile phone is wide ranging.

Rated 3 out of 5 stars

I've used the Armor 7 for 5+ years. Here's my experience... Overall, the phone is quite durable. It's is brickish. Pretty heavy. It's been used and abused. The screen glass, surprisingly,... See more


Company details

  1. Electronics & Technology

Information provided by various external sources

Let everyone find a mobile phone that suits you. Please contact our devoted Customer Service Team for any issues service@ulefone.com


Contact info

3.4

Average

TrustScore 3.5 out of 5

1K reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 68% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

11p Note

11p Note. Front camera stopped working. Not enough memory for basic apps. I will never buy a Ulifone again. I can't get support unless I list date bought at Amazon and order number. I can't locate this now. Second time front camera crapped out. To use a website search engine I need to go through my apps and clear all cache's or phone stalls. The first time the front camera stopped work it was corrected mysteriously from China? after I contacted Ulefone. I don't know how they accessed my camera without my expressed permission.

April 7, 2023
Unprompted review
Rated 5 out of 5 stars

ULEFONE are fair , honest and good mobile phone.

Well, although the inclusion of Google maps etc makes the phone rather expensive on data. The company have helped me get the phone back to them for a refund .
I am very impressed by this company on honesty and fair trading. If you are in for a very good, smart looking Android mobile phone at a very fair price, then look no further. It domes with a good waterproof cover in clear. ULEFONE should be on your list. I am disabled, and when you get an honest company, it is a revilation. Good one ULEFONE..

March 20, 2023
Unprompted review
Rated 5 out of 5 stars

True rugged

Smartphones nowadays are claiming to be of quality in terms of ruggedness. But these smartphones covered in glass both fromt and back are so scary to use. And once you break or crack them, repairs are so expensive. Ulefone provides quality phone that will ease your mind.

March 20, 2023
Unprompted review
Rated 5 out of 5 stars

Solid

This phone is like a brick , can take anything but with high performance as any other smartphone.

May 12, 2022
Unprompted review
Rated 4 out of 5 stars

(A fan from Pakistan)There are many fans of your company in…

I never bought anything from ulephone but i often see reviews and uniques specs of this mobile phone company which create a difference from market.like me there are many fans of your company in pakistan.Pakistan has a lot of space for new mobile companies which can provide cheap quality phones.If you will introduce your phones in our local market,you will earn a huge fame and profit.By the way if i won this give away i will give this to my father.inshallah💗

March 19, 2023
Unprompted review
Rated 5 out of 5 stars

I have Ulephone Power Armor 3w.

I have Ulephone Power Armor 3w.
Like Ulephone phones because they are durable and the sound system will duo speakers is unstoppable.
These are a great piece of technology that stands the test of time.
Nice and strong phones.
Ulephone is a phone to have.
Strong phones and durable batteries.

March 16, 2023
Unprompted review
Rated 5 out of 5 stars

I'm really clumsy

I'm really clumsy, my ulefone takes several falls a day, it fell off the moving bike with only scratches. I dive in rivers and am always satisfied with my ulefone.

March 15, 2023
Unprompted review
Rated 5 out of 5 stars

My Armor 17 Pro was the least unlikely…

My Armor 17 Pro was the least unlikely one to become a truly awesome daily driver. I was hesitant, given its heft but now I'm unable to put it down. It gives me great comfort knowing that it can take on the elements with a breeze. It's fast, capable and understated in design.

Love it, love it.

March 15, 2023
Unprompted review
Rated 5 out of 5 stars

Rugged, cheap, reliabel

Why buy an expencive phone that can break when you can buy an Ulefone that is cheaper and survives everything, cold, heat ,dust,drop from heights. I have never experienced trouble with the 3 phones i used the last 7 years

March 15, 2023
Unprompted review

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