uLink Money Transfer Reviews 

9,719
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 685 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the service easy to use, appreciating the straightforward process for sending money. Many highlight the excellent service, noting that transfers are often timely and reliable, making them happy with the results. The app itself is frequently praised for its user-friendliness and often provides competitive exchange rates and low fees. However, some customers also noted that transfers occasionally take longer than expected to reach recipients, sometimes experiencing delays of several days. Additionally, a few people mentioned encountering issues with transaction limits, which prevented them from sending desired amounts or caused problems with larger transfers.

What people talk about most

Payment

Customers had ambiguous experiences with payment, with some finding the process quick and easy for transfers,... See more

User experience

Users describe positive interactions with user experience, frequently highlighting the ease of use for... See more

Service

Clients share positive opinions on service, with many reviewers expressing satisfaction with the speed and... See more

Application

Reviewers mention positive feedback about the app, with many finding it easy to use and navigate. Customers... See more

Price

People report ambiguous experiences with price, with many reviewers praising the good rates, low transfer... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I use ULink every year for our trust. Initially this year I needed to unsubscribe the app and resubscribe to get it to work. I entered my phone number and was informed a code would be sent. But it did... See more

Company replied

Rated 4 out of 5 stars

System just a little slow connection. I know they can improve this in the near future. And if you use your bank account, it will take at least 4 days, before it reaches to your recipient.

Company replied

Rated 4 out of 5 stars

I expected the remittance to be received in real time. However, the transaction was only processed after I sent a message saying the funds were urgently needed. I hope future transfers will truly be... See more

Company replied

Rated 4 out of 5 stars

Well the service whith the app is fine. My problem is where I reciv my money 💰, if I send 800 dls for the all month at ones I have to wait 3 days for theme to have 14000 pesos ( in the bank. No in... See more

Company replied


Company details

  1. Money Transfer Service
  2. Currency Exchange Service
  3. Non-Bank Financial Service

Written by the company

uLink is a Money Transfer Service provided by Servicio UniTeller, Inc.

uLink Money Transfer

Written by the company

Send money abroad with great rates on every transfer
With our great exchange rates and fees starting at $0, we're the safe, reliable, and affordable way to send money to your loved ones around the world.
Envía más dinero a casa cuando más se necesita
Con excelentes tipos de cambio, tarifas desde $0 USD, somos la forma segura, confiable y económica de enviar dinero a tus seres queridos en el exterior.

Get Amazon gift cards worth $30 when you send money with uLink.

Send money with uLink and get gift cards worth $30 to major retailers.

Get a $10 gift card on your first, second and fifth transfers of $100 or more. That's $30 in gift cards! Plus, refer a friend and get $20 for every friend that signs up and send over $100. T&C's apply. Limited time offer.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(9,719)

1,337 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

the transfer took a week.

the transfer took a week.. and the receiver still has not verified receipt.

April 20, 2026
uLink Money Transfer logo

Reply from uLink Money Transfer

-Thanks for the time taken to leave your comment. We would like to know more about your experience. Please share a number and a time when to reach you or you can contact us:
CHAT
TEL: 1.800.456.3492
EMAIL: customersupport@ulink.com
Have a great day..!

Rated 5 out of 5 stars

Good rates

Good rates , fast deposits and confidence

April 12, 2026
uLink Money Transfer logo

Reply from uLink Money Transfer

-We are very happy to know that your experience using our service was very smooth. Thanks for sharing..!

Rated 5 out of 5 stars

Easy

Easy, Concise, Fast. Thank you!

April 10, 2026
uLink Money Transfer logo

Reply from uLink Money Transfer

-Thanks for the time taken to leave your comment. Have a great day..!

Rated 1 out of 5 stars

The transfer is taking a long time.

They promise that the money arrives quickly, but it takes far too long. I contacted support, and they told me it was due to a new tool they had implemented. So, if you promise efficiency, don't lie by engaging in false advertising; you need to improve this so that new users like me aren't disappointed right from our very first transfer.

April 17, 2026
uLink Money Transfer logo

Reply from uLink Money Transfer

- Thanks for the time taken to leave your comment. Rest assured that we are making all the necessary adjustments to improve in all areas to make your experience even better. Have a great day...!

Rated 5 out of 5 stars

Great experience

It is easy to make the transfers.

April 17, 2026
uLink Money Transfer logo

Reply from uLink Money Transfer

- Thank you very much for sharing your comment. We wish you a great day..!

Rated 1 out of 5 stars

The are using people acct to play and…

The are using people acct to play and also use to block account easily without no influence

April 16, 2026
uLink Money Transfer logo

Reply from uLink Money Transfer

- Thanks for the time taken to leave your comment. Your feedback is very important to us and rest assured that we will do everything possible to attend to your request. Please allow us to contact you for more details, share your phone number and a convenient time for one of our representatives to reach you immediately.
Please contact us via the following channels available:
CHAT
TEL: 1.800.456.3492
EMAIL: customersupport@ulink.com
Have a great day...!

Rated 5 out of 5 stars

Very easy to use

April 16, 2026
uLink Money Transfer logo

Reply from uLink Money Transfer

- We are very happy to know that your experience using our service was very smooth. Thanks for sharing..!

Rated 5 out of 5 stars

Very friendly agent who went through…

Very friendly agent who went through each step with me on-line and stayed with me until the transaction was complete

April 15, 2026
uLink Money Transfer logo

Reply from uLink Money Transfer

- It makes us very happy to know that you are satisfied. Thank you very much for letting us know..!

Rated 1 out of 5 stars

I link my bank account and every year…

I link my bank account and every year spend a lot of time confirming and it never works! Grrr.

April 15, 2026
uLink Money Transfer logo

Reply from uLink Money Transfer

-Thanks for the time taken to leave your comment. We would like to know more about your experience. Please share a number and a time when to reach you or you can contact us:
CHAT
TEL: 1.800.456.3492
EMAIL: customersupport@ulink.com
Have a great day..!

Rated 5 out of 5 stars

Is a serious app

Is a serious app. Take few days bank to bank. But is acceptable

April 7, 2026
uLink Money Transfer logo

Reply from uLink Money Transfer

-We are very happy to know that your experience using our service was very smooth. Thanks for sharing..!

Rated 5 out of 5 stars

Fast and reliable

The experience was quick, reliable, and easy to use. We do this each year.

April 15, 2026
uLink Money Transfer logo

Reply from uLink Money Transfer

-Thanks for the time taken to leave your comment. Have a great day..!

Rated 2 out of 5 stars

The transaction fees are outrageous

The transaction fees are outrageous, and I did not get the $10 discount that was supposed to apply.

April 14, 2026
uLink Money Transfer logo

Reply from uLink Money Transfer

- Thank you very much for sharing your comment. Rest assured that we will do everything possible to make it easier for you to share the love with your friends and family, and that includes having the lowest fees available, also remember that most of the transactions submitted for more than $500 using a bank account can be made with 0 fee. Have a great day.

Rated 5 out of 5 stars

Ease of Navigation & data entry

Ease of Navigation & data entry. Completed transaction quickly in one pass with no issues or confusion..

April 11, 2026
uLink Money Transfer logo

Reply from uLink Money Transfer

- So glad to have exceeded your expectations. Have a nice day..!

Rated 5 out of 5 stars

Satisfied!

Satisfied!

April 9, 2026
uLink Money Transfer logo

Reply from uLink Money Transfer

- We are very happy to know that your experience using our service was very smooth. Thanks for sharing..!

Rated 1 out of 5 stars

So Much Spam!

After signing up with Ulink to make a trust fee payment, I started getting a LOT of spam emails. Repeat after me: "Spamming my customers is BAD!"

April 9, 2026
uLink Money Transfer logo

Reply from uLink Money Transfer

- Thanks for the time taken to leave your comment. Rest assured that we are making all the necessary adjustments to improve in all areas to make your experience even better. Have a great day...!

Rated 5 out of 5 stars

Ez app to use

Ez app to use, fast and reliable

April 8, 2026
uLink Money Transfer logo

Reply from uLink Money Transfer

- It makes us very happy to know that you are satisfied. Thank you very much for letting us know..!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look