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Ulla Popken Reviews 1,468

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting that items are thoughtfully crafted, well-made, and hold up well over time. Many appreciate the consistent sizing and good fit, finding a wide variety of styles suitable for different occasions. The delivery service is frequently highlighted as speedy and efficient, with orders often arriving sooner than expected and well-packaged. However, some customers also noted issues with the return policy, finding it less straightforward than ordering. A few people were dissatisfied with the quality of certain fabrics, describing them as thin or not meeting expectations, and some experienced discrepancies in sizing or received incorrect items.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the quality, fit, and variety of... See more

Quality

Users describe positive interactions with quality, consistently praising the high quality of fabrics,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency. Many... See more

Order

People report positive experiences with order. Many customers praise the ease of ordering from the website... See more

Return policy

Reviewers mention ambiguous feedback about the return policy. While some customers find returns easy and... See more

Based on these reviews

Rated 5 out of 5 stars

I ordered 3 dresses, prepared to return them all, but 2 were the most beautiful, flattering, and comfortable dresses I've ever had. The third was just a little less flattering. Plus sized clothing can... See more

Company replied

Rated 5 out of 5 stars

I am so pleased with the purchase from start to delivery. Ordering easy. Shipped quickly. Clothes came in well designed plastic bags which opened easily. Folded to perfection-no wrinkles. Best of all... See more

Company replied

Rated 5 out of 5 stars

Ulla Popken is my go-to to for casual and more dressy clothes! Orders received quickly in stated 2-5 day window. Great selection. Sizes are consistent, fit always nice. I prefer all cotton clothing... See more

Company replied

Rated 5 out of 5 stars

I can shop with confidence at Ulla Popken knowing that the clothing will be of excellent quality with consistent sizing, shipped when you say it will ship, and packaged well. Worth the price and the f... See more

Company replied


Company details

  1. Plus Size Clothing Store
  2. Jeans Shop
  3. Lingerie Store
  4. Outerwear Store
  5. T-Shirt Store
  6. Women's Clothing Store

About Ulla Popken

Written by the company

Ulla Popken – From Plus Size to True Size Fashion

Since opening our first stores in 1987, we’ve grown into a powerhouse across 16+ countries, offering an extensive range from casual looks and luxurious collections to country chic, sportswear, stunning lingerie, and special occasion outfits.

Our focus isn’t on the size, but on quality—flawless cuts and first-rate craftsmanship that make every piece beautiful. After nearly 40 years, we’ve learned one thing: women aren’t searching for a “plus size” garment; they’re looking for a gorgeous piece to wear.

Inspired by the Mindset of Modern Women

Today, conversations about body measurements and clothing sizes no longer hold women back. Our philosophy is simple: your body belongs to you alone — it’s not a canvas for anyone else’s opinions.

For this reason, we’ve left the term “Plus Size Fashion” behind. It implies a separation from “regular sizes” — an outdated mindset we do not believe in.

Instead, we’re proud to introduce a new concept that erases any difference and now defines Ulla Popken and our collections from size 12 onwards:

TRUE SIZE FASHION


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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Rated 5 out of 5 stars

Best Customer Service in the World

First of all, I ordered a beautiful dress 40% off on a Flash sale. I entered the code, but when I got my final tally, it was not on sale. I immediately emailed Ulla Popken, and they responded quickly. She said when I receive the dress, if I want to keep it, they will refund me which they did! The dress was gorgeous and made me look thin from the front and the back! I don't know how they make their clothes look so good on while wearing, but that's one of the many reasons I LOVE Ulla Popken! They have great clothes (huge variety) and super customer service!

March 6, 2026
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Reply from Ulla Popken

We're happy to hear that our team quickly resolved the discount issue and that you love the dress! We appreciate your kind words about our clothes and customer service. Thanks for your positive feedback! Mary

Rated 5 out of 5 stars

Great clothes a little expensive but…

Great clothes a little expensive but worth it as they last for years .

March 7, 2026
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Reply from Ulla Popken

We're happy to hear that you find our clothes great and long-lasting. We appreciate your feedback regarding the price. Thank you! Mary

Rated 5 out of 5 stars

Love love love Ulla!!!

Love love love Ulla!!!! Most of my closet is Ulla tunics...love length, fabrics, fast delivery, just overall quality....I am a loyal Ulla customer for life!

March 5, 2026
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Reply from Ulla Popken

We're happy to hear that you love our tunics! We appreciate your loyalty and are so glad you're enjoying the length, fabrics, and fast delivery. Thanks for your feedback! Mary

Rated 3 out of 5 stars

When I first started using UP their…

When I first started using UP their styles were mostly classic with great fabrics. For me, unfortunately I am disappointed more often than pleased with the clothing I have purchased from UP. UP is inundated with dresses, in particular, geared towards tall to very tall women. There are fewer selections of dresses that are of 43” in length. Also, the types of fabrics being used in many. Of there dresses is viscose which is transparent to semi transparent. I, myself, prefer fabric that is not revealing. UP has seems to have forgotten not all their clients like trendy fads.

March 5, 2026
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Reply from Ulla Popken

We appreciate your feedback. We're sorry our current styles and fabrics haven't met your expectations, we will pass this feedback to our buying department. Mary

Rated 2 out of 5 stars

Poorly sized and ill-fitting jeans…

One pair of jeans had one size on its label and another size on its attached label. I think this same pair was incorrectly sized for either—way too small. The 2nd pair were too big and was not a good fit at all.

March 2, 2026
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Reply from Ulla Popken

We appreciate you sharing your experience. We're sorry the jeans were inconsistent in sizing and fit. A customer service representative will reach out soon. Mary

Rated 4 out of 5 stars

Pants are too long

March 2, 2026
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Reply from Ulla Popken

We appreciate your feedback. We'll pass this feedback to the buying department. Mary

Rated 5 out of 5 stars

Quick and Easy

My order was processed quickly and my items arrived neatly packaged, on time.

March 1, 2026
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Reply from Ulla Popken

We are happy to hear that your order was processed quickly, neatly packaged, and arrived on time. Thank you for your positive feedback! Mary

Rated 3 out of 5 stars

The cut and fit are great

The cut and fit are great, appropriate for size. My constant complaint is the "feel" of the fabric. Description of 100% cotton does not have the feel of 100% cotton. It doesn't "breathe". And it has the feel of rayon or some synthetic fabric.

February 21, 2026
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Reply from Ulla Popken

We appreciate your feedback. We're sorry the fabric's feel wasn't what you expected. We'll pass this feedback to the buying department. Mary

Rated 5 out of 5 stars

If I’m being honest I I have not yet…

If I’m being honest I I have not yet tried the dress on yet but by looking at it it appears the same as online feels a little bit thin material. Looks super cute can’t wait to try it

March 3, 2026
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Reply from Ulla Popken

We're happy to hear that the dress looks super cute! We appreciate your initial impressions and hope you enjoy it once you try it on. Thanks for the feedback! Mary

Rated 5 out of 5 stars

Great quality and excellent customer…

Great quality and excellent customer service. Switched after numerous problems with Full Beauty Brands (Catherines, Woman Within). Very pleased!

March 4, 2026
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Reply from Ulla Popken

We're happy to hear that you're pleased with our quality and service! We appreciate you sharing your positive experience after the issues you faced elsewhere. Thanks for your feedback! Mary

Rated 5 out of 5 stars

ABSOLUTELY LOVELY!!!

Another gorgeous blouse! Love the Ulla quality and designs!

March 4, 2026
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Reply from Ulla Popken

We're so happy to hear that you find our blouses gorgeous and appreciate the quality and designs! Thanks for your wonderful feedback. Mary

Rated 5 out of 5 stars

Easy Arizona

Easy ordering and returns. Great selection of high quality products.

March 3, 2026
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Reply from Ulla Popken

We're happy to hear that you found our ordering and returns process easy. We appreciate your recognition of our high-quality product selection. Mary

Rated 5 out of 5 stars

Always the best quality and styles for…

Always the best quality and styles for big women who want to look beautiful and be comfortable.

February 24, 2026
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Reply from Ulla Popken

We're happy to hear that our quality and styles help big women feel beautiful and comfortable. Thank you for your positive feedback; we appreciate it! Mary

Rated 5 out of 5 stars

Excellent fit

Excellent fit! Excellent quality!

January 14, 2026
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Reply from Ulla Popken

We're happy to hear that you are satisfied with the fit and quality! Thanks for your feedback. Mary

Rated 5 out of 5 stars

I love my purchase and it was delivered…

I love my purchase and it was delivered fast no problem thank you

February 27, 2026
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Reply from Ulla Popken

We're so happy that you love your purchase, and it was delivered fast without any problems. Thank you for sharing your positive experience! Mary

Rated 5 out of 5 stars

Lovely dress and quick delivery

Lovely dress and quick delivery, I am ever so pleased.

February 21, 2026
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Reply from Ulla Popken

We're so happy you find the dress lovely and are pleased with the quick delivery! Thank you for your positive feedback; it means a lot to us. Mary

Rated 5 out of 5 stars

Perfect sets for travel

I always look to see who's selling pant sets in matt jersey. It's my favorite material to travel in. It shapes to the body well and doesn't wrinkle. Even though I had to search for the match, I found two I could pair.

February 28, 2026
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Reply from Ulla Popken

We're happy to hear that you found suitable matt jersey pant sets for travel! It's great to know you appreciate the material's shaping and wrinkle-resistant qualities. Thank you for your positive feedback. Mary

Rated 3 out of 5 stars

All the T-shirts were ridiculously…

All the T-shirts were ridiculously long! Quality is great, but I had to shorten them by 4”!
Nice quality of other items I ordered-call me impressed!

February 15, 2026
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Reply from Ulla Popken

We appreciate your feedback and are glad the quality impressed you! We're sorry the T-shirts were too long we will pass this to our buying department. Mary

Rated 5 out of 5 stars

I love the quality of the items I’ve…

I love the quality of the items I’ve purchased. The variety is terrific. Ordering is simple, shipping is quick.

February 26, 2026
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Reply from Ulla Popken

We're happy to hear that you are pleased with the quality and variety of our items! We appreciate your positive feedback regarding ordering and shipping. Mary

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