Dealing with Ultahost support can be a whole different world depending on the agent who manages your ticket. I recently have a superb experience with "Frank Cole", whose response was efficient and p... See more
Company replied
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Review summary
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Ryan Brandon has been extremely helpful with any issues I have had with my server. I am very impressed by their quick responses as well as resolutions to any issues you may find yourself facing. Gr... See more
Company replied
All good, works. Tech support is very helpful, because all these server thingies is not my job, I generally have no clue what I’m doing, I just need my own AI assistant to do the work for me in a cost... See more
Company replied
Company details
- Web Hosting Company
- Business to Business Service
- DNS Provider
- e-Commerce Solution Provider
- Email Service Provider
Written by the company
At UltaHost, we empower individuals and businesses with reliable, high-performance hosting solutions designed to drive success online. With a focus on speed, security, and simplicity, we offer a wide range of services, including shared hosting, VPS, dedicated servers, and cloud solutions tailored to meet diverse needs. Our commitment to excellence extends beyond technology. We pride ourselves on providing 24/7 customer support, a user-friendly platform, and cost-effective packages that cater to businesses of all sizes. Whether you're a startup, an e-commerce store, or a large enterprise, UltaHost ensures your online presence is fast, secure, and always accessible.
99.9% Uptime Assurance and 24/7 Expert Support
Written by the company
- The UltaHost Guarantee – Your Satisfaction, Our Priority
- We guarantee your website stays online and accessible with a 99.9% uptime commitment. Our advanced server infrastructure and proactive monitoring ensure minimal disruptions to your business. Your success matters to us. That’s why our skilled support team is available around the clock, ensuring any issues are resolved quickly and efficiently.
99% Service Delivery | 30-Day Money-Back Guarantee
Data Security Promise
We believe in earning your trust. If you're not 100% satisfied with our hosting services within the first 30 days, we’ll refund your money-no questions asked.
Your data is safe with us. We guarantee regular backups, advanced encryption, and top-notch security measures to protect your digital assets.
Contact info
651 N Broad St, Suite 206, 19709, Middletown, United States
- +1 302-966-3941
- sales@ultahost.com
- ultahost.com
Hosting Flash Sale
3.5
Average
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Giving up
I can't believe just how slow this host has been, and I've had websites since the days of geocities. This is a scam. 'Affordable' does not mean 'slow' and 'incompetent.' There have been no conclusive responses to all of my complaints whatsoever.
January 16, 2026
Unprompted review
ultahost host is not good
ultahost host is not good, work process is slow, bad customer service, slow in hosting.1
November 12, 2025
Unprompted review
Hosting that cannot guarantee packet…
Hosting that cannot guarantee packet loss
I purchased a VPS service located in South Korea.
However, even though I was connecting directly from within South Korea, WinMTR showed over 5% packet loss.
I reported this issue to customer support, but it was not resolved even after 48 hours.
The technical support team repeatedly lied, claiming the problem had been fixed.
This is clearly deceptive behavior toward customers, and the service quality is completely unacceptable.
Do not use this service under any circumstances.
I also posted this experience on Reddit.
May 10, 2026
Unprompted review
Service not fast very boring
May 3, 2026
Unprompted review
They host scammers
They host scammers. they allow hosting to scam/cheat people. Also we tested the hosting and it is very slow.
February 6, 2026
Unprompted review
Minable
Stay away from this provider. Our tests proved their hosting is extremely slow and unreliable, but the biggest issue is their lack of ethics. They knowingly provide a platform for scammers to operate, essentially profiting from fraud. There is clear evidence of these scams on their review pages. They are more interested in helping scammers make money than providing a legitimate service. Avoid at all costs.
May 9, 2026
Unprompted review
virtual servers are hacked and…
virtual servers are hacked and compromised,servers are being assigned blacklisted IP addresses but still Support blames customers rather than investigating, they cheat
May 4, 2026
Unprompted review
FRAUD - It’s unbelievable how this company operates.
It’s unbelievable how this company operates. It’s clear that they allow people to be deceived and harmed by scammers on their platform without any kind of filtering or accountability. It seems their business model is to profit by making life easier for those looking to rip others off.
Beyond the lack of ethics, the technical quality is shameful. We tested the hosting and the performance is deplorable—extremely slow and unstable. At the end of the day, here is the warning: they only make money by helping scammers and delivering a service that isn’t worth a cent. Stay far away!
April 29, 2026
Unprompted review
Reply from UltaHost
Hello Aefan,
Thank you for your great feedback.
We’re happy to hear that you’re satisfied with the performance and that your experience with us has been a positive one.
Your support truly means a lot to us. If you ever need any assistance or have any questions in the future, please feel free to reach out anytime. We’re always happy to help.
Best regards,
The Ultahost Team
not to be trusted coz they involve in…
not to be trusted coz they involve in scam and they were extremely slow
April 23, 2026
Unprompted review
Dont Trust this Scammer
They are doing fraud and scam with people , requested to report them
May 8, 2026
Unprompted review
My experience with Ultahost was poor
My experience with Ultahost was poor. The hosting performance was slow during testing, and after researching the company I found many complaints related to abuse handling, downtime, and refund issues. I recommend potential customers do thorough research before purchasing.
May 23, 2025
Unprompted review
disappointing experience with UltaHost
disappointing experience with UltaHost. The hosting was extremely slow in our tests, and we became concerned after seeing many public reports alleging abuse complaints and scam/phishing hosting were not handled properly.
February 7, 2026
Unprompted review
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