Ultima Care & Nursing Ltd Reviews 16

TrustScore 4.5 out of 5

4.5

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Company details

  1. Home Health Care Service
  2. Nursing Agency

Written by the company

Ultima Care & Nursing Ltd covers a wide range of services and will spend time with the customers to ensure that the right care package is perfect for all needs. The aim is to keep all customers as independent as possible. Ultima Care & Nursing Ltd spends a lot of time matching the right carers with the right customers, ultimately creating a comfortable relationship that enables a carer to meet the needs of the customer in a comfortable and friendly environment. Each person who requires care is different and will be assessed as such. Staff work closely with each individual to determine what kind of care is required, meeting the needs of all customers through person-centred care planning, maintaining privacy, dignity and respect. Ultima Care & Nursing Ltd believes that by providing the right team to match the customer’s needs staff can provide safe and effective delivery of care. Carers are available 24/7, 365 days a year which includes any night cover that may be required. Ultima Care & Nursing Ltd provide care packages for any of the following: - Complex care - Personal care - Help with domestic chores - Shopping - Help with meal preparations - Companionship - Accompany customers on days out or trips - Assist with the washing and ironing - Elderly care - End of life care - Alzheimer’s & dementia - Brain injury/spinal injury - Physical disabilities - Sensory impairment - Learning difficulties - 24-hour care - Lifestyle support (social care) - Supported holidays


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

16 reviews

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Rated 5 out of 5 stars

Work for Ultima Care

I started at Ultima care in February 2023 in what a company they are, I don't only work with amazing colleagues but they are my second family, and I wouldn't change want to work for anyone other than Ultima Care

December 8, 2025
Unprompted review
Ultima Care & Nursing Ltd logo

Reply from Ultima Care & Nursing Ltd

Hi there,

Thank you so much for taking the time to leave this lovely review. It means a lot to us.

We’re genuinely proud to have you as part of the Ultima Care family, and hearing that you feel the same way is exactly why we work so hard to build the culture we have. Your commitment, your attitude, and the way you support both colleagues and the people we care for makes a real difference every day.

Thank you for everything you do — we’re lucky to have you with us.


Ultima Care & Nursing 💙

Rated 5 out of 5 stars
Ultima Care & Nursing Ltd logo

Reply from Ultima Care & Nursing Ltd

Thank you so much for your kind words,
We’re really pleased to hear you found our team thorough and efficient — it means a lot to know our efforts are appreciated. We’ll be sure to share your feedback with the staff involved.

— The Ultima Care & Nursing Team 💚

Rated 4 out of 5 stars

Bestie was wonderful

Bestie was wonderful. She was punctual, pleasant, was interested in my husband's condition, and when I asked her to do some cleaning in my kitchen, she was very enthusiastic, and left things in a pristine condition.
The company are easy to contact and always pleasant and eager to help

October 13, 2025
Ultima Care & Nursing Ltd logo

Reply from Ultima Care & Nursing Ltd

Thank you so much for taking the time to share your experience. We’re delighted to hear such lovely feedback about Bestie — she’ll be thrilled to know her care and enthusiasm made such a positive impression. It’s also great to know our office team have been easy to reach and supportive.

— The Ultima Care & Nursing Team

Rated 5 out of 5 stars

Reliable staffs

Reliable staffs, management 💯

October 14, 2025
Ultima Care & Nursing Ltd logo

Reply from Ultima Care & Nursing Ltd

Thank you for your kind words! We really appreciate your feedback — our team works hard to provide a reliable and caring service every day.

— The Ultima Care & Nursing Team

Rated 5 out of 5 stars

Fantastic team of carer’s

Fantastic team of carer’s, great office team and wonderful clients.

October 14, 2025
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Reply from Ultima Care & Nursing Ltd

Thank you so much for your lovely review! We’re really proud of our amazing carers and office team, and it means a lot to know that this shines through in the support we provide. We’re equally lucky to work with such wonderful clients every day.

— The Ultima Care & Nursing Team

Rated 5 out of 5 stars

Lovely caring and professional

Lovely caring and professional.
Would fully recommend putting your trust in this Care company.
Peace of mind guaranteed.

May 1, 2025
Unprompted review
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Reply from Ultima Care & Nursing Ltd

Thank you so much for your kind words. We’re really pleased to hear that you’ve experienced the caring and professional support we aim to deliver every day. Knowing we’ve given you peace of mind means a lot to us, and we truly appreciate your recommendation. 💙

Rated 5 out of 5 stars

Caring, reliable support that gives true peace of mind care.

We have been very pleased with the care provided for my mother-in-law. The staff are kind, attentive, and make her feel comfortable and supported. Communication has been excellent, with quick responses whenever we’ve needed to arrange additional cover or make changes. We were particularly grateful for how smoothly holiday care was organised, giving us real peace of mind. Overall, the service has been reliable and caring, and we would highly recommend ultima.

July 17, 2025
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Reply from Ultima Care & Nursing Ltd

Thank you for such a thoughtful review. We’re delighted to hear that your mother-in-law feels comfortable and supported by our team. Clear communication and reliable cover, especially around holidays, are things we work hard to deliver, so it’s lovely to know this has given you peace of mind. Your recommendation means a great deal to us. 💙

Rated 5 out of 5 stars

Everything iş good and all the service

Everything iş good and all the service they are very well , especially with the office stuff they are lovely and they help you with everything you want to know ❤️

August 15, 2025
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Reply from Ultima Care & Nursing Ltd

Thank you for your lovely feedback! We’re so pleased to hear you feel supported and valued by our office team. They always aim to be approachable and helpful, so it’s great to know this makes a difference ❤️

Rated 5 out of 5 stars

Ultima Care and Nursing Ltd have been…

Ultima Care and Nursing Ltd have been an invaluable help in all areas of my care, mental health and well-being. Nothing is too much trouble for them. They are always courteous and on time. Very pleasant and well spoken office staff (and management) too!

Mrs A Williams (Client)

August 15, 2025
Unprompted review
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Reply from Ultima Care & Nursing Ltd

Thank you for such a lovely review. We’re so pleased to hear we’ve been able to make a positive difference to your care, mental health, and well-being. The whole team — both in the office and out in the community — will be delighted to read your kind words

Rated 5 out of 5 stars

Caring people doing caring work

Keeping my dear mum in her own home in her final months was the most important thing to her and with the support of the team at Ultima Care we were able to make that happen. Both the carers and the office staff were proactive and responsive at all times, which meant that mum felt truly cared for at such a precious time for all of us; this also gave us huge piece of mind. Getting to know the team at Ultima Care was equally important (trusting someone else with your mum!) and actually very easy because they are 'people people". I would encourage anybody looking at care support for a loved one to start the conversation early and get guidance from Ultima Care.

October 18, 2024
Unprompted review
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Reply from Ultima Care & Nursing Ltd

Thank you for such a touching review. It means a great deal to us to know we could support your mum’s wish to stay in her own home and be there for your family during such an important time. We’re so pleased you found it easy to build that trust with our team — caring for people in the way we’d want for our own loved ones is at the heart of what we do.

Rated 5 out of 5 stars

Exceptional Care Services

Having worked on various aspects of care provisions with the management team it has been a pleasure to work with such dedicated and experienced professionals. Always thinking out of the box and in new innovative ways to improve care delivery for the people receiving care. Fantastic operator!

August 15, 2025
Unprompted review
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Reply from Ultima Care & Nursing Ltd

Thank you for such a brilliant review. It’s been a pleasure working with you too, and we really appreciate your recognition of the team’s dedication and innovative approach. Feedback like this means a lot to us.

Rated 5 out of 5 stars

Very knowledgeable and they clearly care…

Very knowledgeable and clearly the care leaders in the area. Very responsive whenever I’ve contacted and wouldn’t hesitate to recommend to anyone in need of any type of care. Thanks team!

August 14, 2025
Unprompted review
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Reply from Ultima Care & Nursing Ltd

Thank you so much for your kind words. It’s great to hear you see us as leaders in the area and that our responsiveness and care have stood out. The whole team will really appreciate this feedback.

Rated 5 out of 5 stars

Ultimacare employee

I’ve worked for Ultimacare for over two years now. I explained situation and the company were very accommodating to the hours I could work. It fits in around my other commitments and there is always opportunity to do extra hours when I can. The office staff are approachable and considerate to individual needs. The training is excellent, both in house and online, with refresher courses regularly. Anyone interested in care without experience can rest assured, you learn everything you need to know and can ask for any extra training you feel you might need.
When we visit clients, we leave knowing we’ve made their day a little bit brighter and a little easier.. I’ve met some amazing people that I’d never have met without this job. I’d recommend Ultimacare to anyone who needs a helping hand at home, either personal care or general day to day duties. I’m very happy here and if you’re interested in care work Ultimacare is a great company to approach.

August 4, 2025
Unprompted review
Ultima Care & Nursing Ltd logo

Reply from Ultima Care & Nursing Ltd

Thank you so much for such a thoughtful review. We’re really proud that we’ve been able to support you in balancing work around your commitments while still offering plenty of opportunities when you want them. It means a lot to hear you value the training, the team, and the difference we make together for our clients. We’re lucky to have people like you on the team, and your words will mean a lot to anyone thinking of joining or choosing our services.

Rated 5 out of 5 stars

Working family

I started working for Ultima Care in December 2024 and have found a family and friends of Carers whether it be in the office or out in the field. It makes my job easier knowing that I have a support system that I can really lean on and rely on.

August 4, 2025
Unprompted review
Ultima Care & Nursing Ltd logo

Reply from Ultima Care & Nursing Ltd

Thanks for such kind words. It’s great to hear you feel that sense of family and support — it’s exactly the culture we want for everyone at Ultima Care, whether in the office or out in the field. We’re really glad you’re part of the team.

Rated 5 out of 5 stars

Ultima care

I have worked with the Ultima care team for 5 years now.
I never planned on staying but I fell in love with the job and the company and the team is fantastic.
Everyone is lovely and work as team there is chance to progress within the company. The training is good in house and the online training it’s full of information and a great learning environment. If you like care look into Ultima care

July 29, 2025
Unprompted review
Ultima Care & Nursing Ltd logo

Reply from Ultima Care & Nursing Ltd

Hi Shaon,

Thank you so much for your kind words and for being such a valued part of the Ultima Care team over the past five years. It means a lot to hear that you fell in love with the job and the company — that's exactly the kind of culture we strive to build and protect.

We’re proud of the training we offer and the opportunities for progression, and it’s great to see those being recognised. Your dedication and positivity make a real difference, both to the team and the people we care for.

Thank you again for all you do.

– The Ultima Care Team 💙

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