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Ultima Markets Reviews 597

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 252 reviews, reviewers had a great experience with this company. Customers frequently highlight the excellent customer service and the helpfulness of the staff, who are often described as professional, responsive, and dedicated. Many people appreciate the quick responses and the overall efficiency of the support team in resolving issues. However, some customers also noted issues with withdrawals, experiencing delays and a lack of transparency regarding the process. A few other people also reported issues with unexplained discrepancies in their account balances or transactions they did not recognize, leading to frustration and unanswered questions from customer service.

What people talk about most

Customer service

Customers had positive experiences with customer service. Many reviewers praised the fast and helpful... See more

Service

Clients share ambiguous opinions on service. Many reviewers express dissatisfaction, citing issues like... See more

Payment

Reviewers highlight ambiguous aspects of payment. Many customers report significant issues with withdrawals,... See more

Staff

Reviewers mention positive feedback about staff. Many customers praise specific members of the account... See more

Response time

Users describe ambiguous interactions with response times. While many customers praise the fast response... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ultima has been great for me so far. Fastest customer support out of any brokers I tried. Highest leverage cent accounts even with BTC. Good deposit- and other great bonuses. Competitive spread and co... See more

Company replied

Rated 5 out of 5 stars

I have been using this broker for over 4 months and I can now say that it is a very serious and reliable broker. Executions are very fast and withdrawals are just as quick. I must give special tha... See more

Company replied

Rated 5 out of 5 stars

Good firm with good customer service. Deposits and withdrawals are easily done. And when you opt-in for the Inter Milan promotion, you get extra cash when they win a match. It's great!

Company replied

Rated 5 out of 5 stars

Thank you ultima for being so great I was worried as i have read many negative comments here And i was worried about my funds and my profits that I might be unable to withdraw at so... See more

Company replied


Company details

  1. Finance Broker
  2. Financial Institution
  3. Gold and Silver Trading Company
  4. Investment Company
  5. Investment Service
  6. Stock Broker

Written by the company

Welcome to Ultima Markets, the ultimate gateway of trading where your financial journey takes a transformative turn. We are your trusted partner, providing a cutting-edge, multi-asset online CFD trading platform that will reshape the way you trade. With Ultima Markets, you can unlock a world of opportunities and seize your financial future. Join Ultima Markets today and become a part of the ultimate trading ecosystem. Whether you're interested in cryptocurrencies like Bitcoin and Ethereum, leading stocks like Apple and Amazon, or traditional Forex pairs, Ultima Markets has you covered. Your journey to financial success begins here. Start trading with us today! Download the Ultima Markets iOS and Android apps, and experience the future of online trading at your fingertips. Unlock the potential of your investments with Ultima Markets - Your Ultimate Trading Partner.

Ultima Markets – Trusted Global Forex Broker

Written by the company

Trade 1000+ Global Markets with Confidence
Experience world-class trading with Ultima Markets, a regulated broker offering transparent access to Forex, Indices, Commodities, and Share CFDs. Trade with confidence using powerful platforms like MT4, MT5, and the Ultima Markets App. Choose between STP and ECN accounts and benefit from tight spreads, fast execution, and professional support. Whether you're a beginner or a pro, Ultima Markets is your gateway to smarter global trading.

Extra 1% on Every Trade

Trade smarter. Earn more with Ultima Markets.

Trade smarter. Earn more with Ultima Markets.
You can now earn an extra 1% profit on every trade you make. It's not just a boost; it’s a game changer for your long-term results.

Contact info

Promotion box for Ultima Markets

ULTIMA PROFIT

Additional 1% of profit for every position you closed

4.0

Great

TrustScore 4 out of 5

597 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Ultima Markets logo

Reply from Ultima Markets

Dear Dato' Rosidi Abu Bakar,

We appreciate you taking the time to share your positive experience! We are so glad to hear we were helpful and effective.

Thank you for leaving us your feedback and we are delighted to hear that you have had a positive experience with us. If you need any further assistance, we welcome you to contact us via live chat or email at info@ultimamarkets.com

We look forward to continuing to serve you and providing more positive experiences in future.

With respect,
The Ultima Team 🚀

Rated 5 out of 5 stars

Very satisfied and everything went…

Very satisfied and everything went smoothly

March 8, 2026
Unprompted review
Ultima Markets logo

Reply from Ultima Markets

Dear Rasha Al-Janaby,

We're happy to hear that you're very satisfied, and that your experience was smooth. Thank you for your positive feedback; we appreciate it.

Thank you for leaving us your feedback and we are delighted to hear that you have had a positive experience with us. If you need any further assistance, we welcome you to contact us via live chat or email at info@ultimamarkets.com

We look forward to continuing to serve you and providing more positive experiences in future.

With respect,
The Ultima Team 🚀

Rated 5 out of 5 stars

Detailed info request

I needed detailed info on my portfolio parameters to be changed. I get all information in short time (few minutes included my online test).
Great and fast support (on saturday night)

March 7, 2026
Ultima Markets logo

Reply from Ultima Markets

Dear ALESSANDRO TEGONI,

We're happy to hear that you received the detailed information you needed regarding your portfolio changes so quickly. We're glad our support met your expectations, even on a Saturday night. Thank you for your positive feedback!

Thank you for leaving us your feedback and we are delighted to hear that you have had a positive experience with us. If you need any further assistance, we welcome you to contact us via live chat or email at info@ultimamarkets.com

We look forward to continuing to serve you and providing more positive experiences in future.

With respect,
The Ultima Team 🚀

Rated 1 out of 5 stars

I entered the verification code…

I entered the verification code correctly but the verification code was not accepted, as a result I was logged out of my account and I can't log in again.

March 7, 2026
Unprompted review
Ultima Markets logo

Reply from Ultima Markets

Dear Fahri,

Thank you for your feedback. We previously requested more details via Trustpilot to locate your case, but we have not received a response.

Without this information, we are unable to proceed with further assistance. If you still require support, we welcome you to contact us via live chat or email us at info@ultimamarkets.com.

With respect,
The Ultima Team 🚀

Rated 5 out of 5 stars

Great platform,best leverage options

March 1, 2026
Unprompted review
Ultima Markets logo

Reply from Ultima Markets

Dear Azwan,

We're happy you find our platform great and appreciate the leverage options. Thank you for your positive feedback!

Thank you for leaving us your feedback and we are delighted to hear that you have had a positive experience with us. If you need any further assistance, we welcome you to contact us via live chat or email at info@ultimamarkets.com

We look forward to continuing to serve you and providing more positive experiences in future.

With respect,
The Ultima Team 🚀

Rated 5 out of 5 stars

Best

Best
Broker

March 5, 2026
Ultima Markets logo

Reply from Ultima Markets

Dear Farshad Haji marwan,

Thank you for leaving us your feedback and we are delighted to hear that you have had a positive experience with us. If you need any further assistance, we welcome you to contact us via, live chat or email at info@ultimamarkets.com

We look forward to continuing to serve you and providing more positive experiences in future.

With respect,
The Ultima Team 🚀

Rated 5 out of 5 stars

Excellent service and Professional support.

I’ve had a very positive experience with Ultima Markets so far.
The platform is reliable and the overall service is professional.
Ryan Bu is very professional and always resolves any issues I encounter in a timely manner.
He is responsive, knowledgeable, and truly helpful.
Customer support makes a real difference here.
Highly recommended.

February 27, 2026
Unprompted review
Ultima Markets logo

Reply from Ultima Markets

Dear Luca Ortolani,

We're happy to hear that you've had a positive experience with our platform. We appreciate your kind words regarding the reliable service and the professionalism of our support team. It's great to know that any issues you encountered were resolved quickly and efficiently. Thank you for your recommendation.

Thank you for leaving us your feedback and we are delighted to hear that you have had a positive experience with us. If you need any further assistance, we welcome you to contact us via live chat or email at info@ultimamarkets.com

We look forward to continuing to serve you and providing more positive experiences in future.

With respect,
The Ultima Team 🚀

Rated 5 out of 5 stars

The best platform to trade

March 4, 2026
Unprompted review
Ultima Markets logo

Reply from Ultima Markets

Dear CHE WAN JASRI,

We're happy to hear that you find our platform to be the best for trading! Thank you for your positive feedback; we appreciate it.

Thank you for leaving us your feedback and we are delighted to hear that you have had a positive experience with us. If you need any further assistance, we welcome you to contact us via live chat or email at info@ultimamarkets.com

We look forward to continuing to serve you and providing more positive experiences in future.

With respect,
The Ultima Team 🚀

Rated 5 out of 5 stars

nice very much

nice very much

March 4, 2026
Unprompted review
Ultima Markets logo

Reply from Ultima Markets

Dear مرحبا انا,

Thank you for leaving us your feedback and we are delighted to hear that you have had a positive experience with us. If you need any further assistance, we welcome you to contact us via, live chat or email at info@ultimamarkets.com

We look forward to continuing to serve you and providing more positive experiences in future.

With respect,
The Ultima Team 🚀

Rated 5 out of 5 stars

General Question.

I received great help from Mark. Great guy thank you for helping me with my question!

March 4, 2026
Ultima Markets logo

Reply from Ultima Markets

Dear Simeon Simeonov,

We're happy to hear that you had a positive experience and that our team member was helpful in answering your question. Thank you for your feedback!

Thank you for leaving us your feedback and we are delighted to hear that you have had a positive experience with us. If you need any further assistance, we welcome you to contact us via live chat or email at info@ultimamarkets.com

We look forward to continuing to serve you and providing more positive experiences in future.

With respect,
The Ultima Team 🚀

Rated 5 out of 5 stars

Support has shown their…

Support has shown their professionalism, I was satisfied with the assistance.

March 3, 2026
Ultima Markets logo

Reply from Ultima Markets

Dear James Barreau,

We appreciate you taking the time to share your positive experience. We're happy to hear that our support team's professionalism and assistance met your expectations.

Thank you for leaving us your feedback and we are delighted to hear that you have had a positive experience with us. If you need any further assistance, we welcome you to contact us via live chat or email at info@ultimamarkets.com

We look forward to continuing to serve you and providing more positive experiences in future.

With respect,
The Ultima Team 🚀

Rated 5 out of 5 stars

I would like to express my sincere…

I would like to express my sincere appreciation for Remy Ryder at Ultima Markets. Remy is highly professional, knowledgeable, and always available whenever assistance is needed. His communication is clear, prompt, and solution-oriented, which creates a strong sense of trust in our collaboration.

I have also gained a very positive impression of Ultima Markets as a company. The organization appears structured, transparent, and professional in its operations.

It is evident that Remy has a genuine commitment to both partners and clients, handling every matter with integrity and respect. His support has been essential in ensuring a smooth and efficient working process.

I highly recommend both Remy and Ultima Markets as a trusted broker for anyone who values professionalism, reliability, and first-class service.

March 3, 2026
Unprompted review
Ultima Markets logo

Reply from Ultima Markets

Dear Deeq Mohamed,

We appreciate your kind words regarding your experience. It's great to hear that you value the professionalism and support you've received. We're happy that our dedication to integrity and respect has ensured a smooth working process for you. Thank you for recommending us.

Thank you for leaving us your feedback and we are delighted to hear that you have had a positive experience with us. If you need any further assistance, we welcome you to contact us via live chat or email at info@ultimamarkets.com

We look forward to continuing to serve you and providing more positive experiences in future.

With respect,
The Ultima Team 🚀

Rated 5 out of 5 stars

My request has been successfully done…

My request has been successfully done within a very short time

March 2, 2026
Ultima Markets logo

Reply from Ultima Markets

Dear Dzulkarnain Amid,

We are happy to hear that your request was successfully completed in a timely manner! We appreciate you taking the time to leave us feedback.

Thank you for leaving us your feedback and we are delighted to hear that you have had a positive experience with us. If you need any further assistance, we welcome you to contact us via live chat or email at info@ultimamarkets.com

We look forward to continuing to serve you and providing more positive experiences in future.

With respect,
The Ultima Team 🚀

Rated 5 out of 5 stars

Really good broker👍

March 3, 2026
Unprompted review
Ultima Markets logo

Reply from Ultima Markets

Dear Ledjo,

Thank you for leaving us your feedback and we are delighted to hear that you have had a positive experience with us. If you need any further assistance, we welcome you to contact us via, live chat or email at info@ultimamarkets.com

We look forward to continuing to serve you and providing more positive experiences in future.

With respect,
The Ultima Team 🚀

Rated 5 out of 5 stars

Great transaction

Great transaction

March 1, 2026
Unprompted review
Ultima Markets logo

Reply from Ultima Markets

Dear Underground Traders,

Thank you for leaving us your feedback and we are delighted to hear that you have had a positive experience with us. If you need any further assistance, we welcome you to contact us via, live chat or email at info@ultimamarkets.com

We look forward to continuing to serve you and providing more positive experiences in future.

With respect,
The Ultima Team 🚀

Rated 5 out of 5 stars

Excellent support and professional…

Excellent support and professional service

I’ve been using Ultima Markets for almost a year now, and my experience has been very positive.

What really makes the difference for me is the support — especially Lucy Wang. After working with several brokers in the past, I can honestly say she has been the best account manager I’ve experienced.

Lucy Wang is extremely supportive, responsive, and genuinely human in her communication. Whenever there’s an issue, she reacts quickly, follows up consistently, and doesn’t give up until a solution is found. That level of dedication is rare in this industry.

I truly appreciate the professionalism and reliability.

February 28, 2026
Unprompted review
Ultima Markets logo

Reply from Ultima Markets

Dear mori poudi,

We're happy to hear that you've had a positive experience with our support and service over the past year. It's great to know that the dedication and responsiveness of our team has made a difference for you. We appreciate your positive feedback.

Thank you for leaving us your feedback and we are delighted to hear that you have had a positive experience with us. If you need any further assistance, we welcome you to contact us via live chat or email at info@ultimamarkets.com

We look forward to continuing to serve you and providing more positive experiences in future.

With respect,
The Ultima Team 🚀

Rated 5 out of 5 stars

Nice and 1 hope also nextime very fast…

Nice and 1 hope also nextime very fast respon

March 1, 2026
Ultima Markets logo

Reply from Ultima Markets

Dear Ismadi bin Ismail Dato' Adie,

We're happy to hear that you had a nice experience! We appreciate your feedback and hope to provide a fast response next time.

Thank you for leaving us your feedback and we are delighted to hear that you have had a positive experience with us. If you need any further assistance, we welcome you to contact us via live chat or email at info@ultimamarkets.com

We look forward to continuing to serve you and providing more positive experiences in future.

With respect,
The Ultima Team 🚀

Rated 5 out of 5 stars

Thank you so much

February 27, 2026
Ultima Markets logo

Reply from Ultima Markets

Dear Maruf Hasan,

We are so grateful for your kind words and are happy to hear that you had a great experience.

Thank you for leaving us your feedback and we are delighted to hear that you have had a positive experience with us. If you need any further assistance, we welcome you to contact us via live chat or email at info@ultimamarkets.com

We look forward to continuing to serve you and providing more positive experiences in future.

With respect,
The Ultima Team 🚀

Rated 5 out of 5 stars

Ultima is ultimate...!!

Excellent Broker and my account manager Lucy Wang very helpful always ...🔥

February 27, 2026
Unprompted review
Ultima Markets logo

Reply from Ultima Markets

Dear Kotronis George,

We're happy to hear that you had an excellent experience. It's great to know that our account manager was very helpful. We appreciate your positive feedback!

Thank you for leaving us your feedback and we are delighted to hear that you have had a positive experience with us. If you need any further assistance, we welcome you to contact us via live chat or email at info@ultimamarkets.com

We look forward to continuing to serve you and providing more positive experiences in future.

With respect,
The Ultima Team 🚀

Rated 5 out of 5 stars

Soooo good supports and very trusty…

Soooo good supports and very trusty broker

February 26, 2026
Ultima Markets logo

Reply from Ultima Markets

Dear ABDELOUAHAD ENNAJI,

We're happy to hear that you had a very positive experience with our supportive and reliable services. Thank you for your valuable feedback!

Thank you for leaving us your feedback and we are delighted to hear that you have had a positive experience with us. If you need any further assistance, we welcome you to contact us via live chat or email at info@ultimamarkets.com

We look forward to continuing to serve you and providing more positive experiences in future.

With respect,
The Ultima Team 🚀

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