Saira Saira. That’s best product I am using it with eating everything I like. No excercise I did but energetic after use as i loose more then a stone my diabetic and high blood pressure medication an... See more
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Quality and price excellent. Customer service non existent. Delivery supposed to be within 7 days, no delivery after 2 weeks, e-mailed but got auto response about covid. Tried to phone but just rang o... See more
So glad to have access to a company that can supply and deliver my favourite wine. Yes I had to wait about three weeks from date of purchase due to covid restrictions and reduced staffing levels but w... See more
Appalling service. I ordered a bottle of Hennessy VS Cognac at the start of January and still haven't received it (17th Feb when writing this). I have phoned (no-one answers) and emailed (automated re... See more
Company details
Written by the company
We started our journey as a luxury event bar service, proudly working with some of London’s most prestigious venues. Alongside our events service, we’re now establishing Ultimate Drinks as a leading online retailer of fine Wine, premium Spirits and luxury Champagne. Delivering next day nationwide, we bring your favourite drinks direct to your door. Whilst our carefully curated product range features brands you already know and love, we’re passionate about sourcing, and helping you to discover new and exciting products that become your future favourites. Working directly with the best independent and craft brands out there, we focus on educating our customers about the story behind their drink, and recommend the best ways to enjoy your purchase. From your first click, our goal is to provide you with the Ultimate shopping experience. So whether you’re looking for a special gift or have questions about a new drink you’d like to try, please do not hesitate to get in touch with our team, who will will be more than happy to help you make the right choice.
Contact info
71-75 Shelton Street, WC2H 9JQ, London, United Kingdom
- 0203 972 0072
- info@ultimatedrinks.com
- ultimatedrinks.com
Awful company.
Awful company.
Order took 2 weeks to arrive.
No reply to emails or answer the phone. Looked them up on Facebook and they’re using a different companies phone number
AVOID AVOID
December 1, 2021
Omg I cannot believe how long I have…
Omg I cannot believe how long I have been calling and emailing and they do not get back to you!! I have ordered £170 bottles, said it’s on the way and I have been waiting for weeks and still have not received them. If you do not want your money taken do not use this website!!!!
December 1, 2021
Unprompted review
Item arrived as promised without delay
November 30, 2021
Was happy even tho delivery was later…
Was happy even tho delivery was later than expected but was explained that a lot of workers was in iserlating
November 30, 2021
PLEASE DO NOT ORDER FROM THIS COMPANY
PLEASE DO NOT ORDER FROM THIS COMPANY! THEY TAKE YOUR MONEY, DONT DELIVER THE GOODS AND DONT RETURN CALLS OR EMAILS!!
CURRENTLY IN THE PROCESS OF CLAIMING THE MONEY BACK VIA MY BANK!! AVOID AT ALL COSTS!!!!
November 30, 2021
Unprompted review
DO NOT USE THIS COMPANY.
DO NOT USE THIS COMPANY.
Bought a £56 bottle of champagne for 5-7 days delivery, £5.99 of that specifically for that delivery date. Champagne came 20days later and I had no response to any emails. After i then contacted to say the occasion had passed and my disappointment with the companies service I again got ignored.
November 29, 2021
Unprompted review
Great price
Great price. Delivered on time with tracking number and updates.
Thanks U.D
November 29, 2021
Hideous service!!
Hideous service!!!
I have ended up raising a dispute with my bank. I ordered a bottle of champagne as a wedding gift with express delivery so the parcel was supposed to arrive within 2-3 working days.
It hadn’t even been “dispatched” by the 3rd working day. No response to emails. Absolutely NO answer to the telephone calls on the number listed on their website.
The only notification I have has is from the courier is “advised not received”.
So all in all I’ve had to buy this champagne twice, as it didn’t turn up in time for the wedding. Along with all the extra costs of postage and messing about trying to find a “replacement”
The bank have temporarily refunded me until they investigate further with the company.
AVOID
November 29, 2021
Terrible level of service...
November 29, 2021
Excellent service delivered when stated
November 28, 2021
Promt well packed delivery
Promt well packed delivery. Felt a bit dubious after order. As then read some reviews, but needn't after worried couldn't ask for more
November 28, 2021
Good price
Good price, received within the week. Would have liked to have received the bottles in their distinctive Pink boxes as some were for gifts!
November 28, 2021
Check the reviews before you buy
One of those Companies where you need to look at the reviews before buying from them. The Website looks great, my £350 order never arrived. No reply to emails, not bothering to waste more money on phone calls. Chargeback started, hopefully if they have a few of these Stripe will withdraw their facility. Rip off merchants.
November 26, 2021
Unprompted review
Wasnt delivered on time toom a week…
Wasnt delivered on time toom a week rather than fast track. I messaged to cancel as already brought items elsewhere for a birthday present. My message was ignored! Now stuck with 2 bottles of vodka I wont drink. Poor service and poor communication
November 23, 2021
No problems with the order
No problems with the order, quick delivery, kept informed, well packaged.
November 23, 2021
Came late and was bought as a present
Came late and was bought as a present, tried to email company no reply. Product was fine though and well packaged
November 23, 2021
I made 2 orders 5 mins apart I received…
I made 2 orders 5 mins apart I received the 2nd order but waited nearly 3 weeks for the 1st order they blamed COVID it’s so easy to at the moment to no apologies no discount won’t be using again and would not recommend
November 23, 2021
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