Everything is absolutely superb with this firm. Service, products, everything... On top of that, when I had an issue with one of the devices, which appeared more than a month after purchase, Ultimate... See more
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Ultimate juice provide a broad selection of quality e-liquids and vaping products, with so many to choose from! There's something for everyone, and if money is tight there's different affordable deals... See more
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Ultimate Juice has an ever growing range of flavours, always look forward to whatever they bring out next. Great service and fast deliveries. Been using this company for many years and will continue t... See more
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After having several problems with various online vape sellers I came across Ultimate Juice. I phoned them with a question, as much to make sure they answered as anything else, but my question was... See more
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Company details
Written by the company
Welcome to Ultimate Juice, the leading vape juice manufacturer in the UK. With a commitment to quality and innovation, we bring you an exceptional range of premium vape juices that redefine your vaping experience. Our dedication to crafting the finest blends using the highest quality ingredients sets us apart in the industry. At Ultimate Juice, we understand that vaping preferences are diverse, which is why we offer a wide selection of flavors to cater to every palate. From classic favorites to unique and exciting combinations, our vape juices are meticulously crafted to deliver unparalleled taste and satisfaction. Our team of experts is passionate about creating products that exceed expectations and meet the highest standards of safety and quality. Rigorous testing processes ensure that every bottle of Ultimate Juice is not only delicious but also safe for your enjoyment. Join the countless vaping enthusiasts who trust Ultimate Juice for their vaping needs. Experience the ultimate fusion of flavor, quality, and innovation with our exceptional vape juice collection. Your satisfaction is our priority, and we're proud to be your go-to choice for premium E-liquids.
Contact info
Unit 12-13 Endemere Road, CV6 5PY , Coventry, United Kingdom
- 02475097254
- info@ultimatejuice.co.uk
- ultimatejuice.co.uk
4.1
Great
282 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer service
Excellent customer service, a company you can trust 10/10
January 29, 2026
Unprompted review
Reply from Ultimate Juice
Thank you for your kind words Paul!
Laura @ UJ
Thrives, scammers, scum
Thrives, scum, that's the only way I can describe this company. I ordered a couple of tanks from them and 1 of them was missing half of the parts from it even though it was all "fully sealed" meaning it was unusable. Tries to contact them over this matter for 5 days and they refuse to reply or answer their phone to respond to and rectify this. I have have to take this matter to my bank to retrieve the money back
October 18, 2025
Unprompted review
Reply from Ultimate Juice
We're sorry to hear about your recent experience and appreciate you bringing your concerns to our attention.
After reviewing this case, we can confirm that our customer service team responded to your query and offered both a full refund and an exchange to resolve the issue. Our goal is always to ensure every customer receives the support they deserve.
It's also important to note that Ultimate Juice Ltd is a reseller, not the manufacturer or packager of this product. While we make every effort to check stock quality, missing components can occasionally occur within certain batches. When this happens and is brought to our attention, we immediately report the issue to the manufacturer and conduct sample checks on the affected batch to prevent further issues.
While we understand your frustration, we must note that our staff were subjected to inappropriate language and accusations during this process. We always strive to handle all matters professionally and ask that communication remains respectful in return.
At this stage, we consider this matter resolved, as we have offered all reasonable solutions available.
Thank you,
Ultimate Juice Ltd Team
1st vape faulty, second one was already used.
First vape I ordered came faulty, it was firing whenever the tank was connected (magnet tank) so i ordered a second one and the coil was burnt with bits of black stuff flying down my neck as i used it, not very pleasant. Outrageous that you can send me a burnt coil as if someone has used it before. 2 weeks later still waiting for a refund. Will not go here again…
August 12, 2025
Unprompted review
Reply from Ultimate Juice
I’m sorry to hear about your experience, Ross. As confirmed via email, a full refund has already been issued for your order.
Since the kits are prepacked and sealed directly by Geekvape, we unfortunately don’t have control over whether an item may be faulty out of the box. That said, we do offer a 30-day return policy for either a replacement or refund to support our customers if such issues arise.
SAJ @ UJ
Fast delivery and amazing service
Fast delivery and amazing service! They also gave me two extra liquids. Will deffo be ordering soon!
May 6, 2025
Unprompted review
Reply from Ultimate Juice
Thank you Sabirah :)
SAJ @ UJ
loads of range to choose from!
loads of range to choose from!! every flavour i have had from them has been spot on! cant recommend ultimate juice enough!!!!
April 11, 2025
Unprompted review
Reply from Ultimate Juice
Thank you for the awesome feedback Zac :)
SAJ @ UJ
Amazing company and amazing juice
Amazing company and amazing juice. Laura in customer services is absolutely wonderful. She sorted my issue immediately. Ultimate juice is the best juice on the market. I will continue ordering from here.
I 100 percent recommend the company, juice and staff
April 8, 2025
Unprompted review
Reply from Ultimate Juice
Thank you for the awesome review Paul :)
SAJ @ UJ
This suddenly appeared on my bank…
This suddenly appeared on my bank statement and I have no idea what it is????
February 24, 2025
Unprompted review
Reply from Ultimate Juice
Hi Fiona,
Unfortunately, we’ve been unable to locate any record of your order in our system. We previously requested further details regarding your bank statement to help investigate the matter, but as we haven’t received a response, we must conclude that this transaction has not taken place through our platform.
We recommend contacting your bank directly to enquire about the transaction and report any potential fraudulent activity.
Kind regards,
SAJ @ UJ
Speedy delivery every time
Speedy delivery every time, great prices and Excellent customer service! Thank you Saj!
November 15, 2024
Unprompted review
Reply from Ultimate Juice
Thanks for the awesome feedback Simon, hope you've been having a blast vaping 🔥😊.
Sierra Alpha Juliet
Great customer service
Always order from here, their juice is great.
Had an issue with my order where I received the incorrect type of nic shots, but spoke to Saj from customer service and they sent me the correct items out to be delivered next day! Very fast responses too. Fantastic customer service, thank you Saj!
October 10, 2024
Unprompted review
Reply from Ultimate Juice
Hey Fern, I'm glad we could sort this out for you ASAP, enjoy vaping your favorite Ultimate Juice and see you again ;)
Sierra Alpha Juliet
Absolutely fantastic all round.
I have been using the Soda King bar salts as I got recommended them by a friend and they are awesome, loads of flavour and great deals too.
August 2, 2024
Unprompted review
Reply from Ultimate Juice
Hi Hanney, thank you for the super awesome feedback ^_~
Sierra Alpha Juliet
I have made several orders since the 30th November 2023
I have made several orders since the development and launch of the new web site.
Ordering is easy to do on the site.
All of my orders have been spot on and delivered to me very quickly.
I will continue to order from Ultimate juice whilst taking advantage of the great offers that they email to me on a regular basis.
May 14, 2024
Unprompted review
Reply from Ultimate Juice
Thank you for your kind review and continued support. We're thrilled to hear you find our website easy to use and your orders accurate and prompt.
Sierra Alpha Juliet
Very good shop
Very good shop, Super Support , and the products are the best
July 24, 2024
Unprompted review
Reply from Ultimate Juice
Thank you for your awesome review Alex :)
Sierra Alpha Juliet
Excellent sellers can't fault them
Excellent sellers can't fault them. I brought two Steam Crave Hadron Lite Advanced Combo Kit.what I didn't expect was a free 100ml of liquid and two nic shots came with it. Thank you Ultimate Juice keep the good work up 👍👍✨✨✨✨✨
June 19, 2024
Unprompted review
Reply from Ultimate Juice
Thank you for your great review Billy! We're glad you enjoyed the Steam Crave kits and the extra liquid. We appreciate your support and look forward to serving you again.
Sierra Alpha Juliet
I’m leaving a review even though I…
I’m leaving a review even though I ended up not buying anything. When it transpired that the item I had ordered was no longer available they phoned me… I know right…. An actually phone call. How old fashioned… and how reassuring. I will definitely be bearing them in mind when it comes to getting a new mod. Thank you.
May 1, 2024
Unprompted review
Reply from Ultimate Juice
David,
Your choice to leave a review despite not making a purchase is much appreciated. We’re glad our "old fashioned" approach made an impression. Rest assured, we’ll be here when you’re ready for any new mod. Thank you for your feedback!
Sierra Alpha Juliet
Very impressed
I have recently placed two seperate orders with Ultimate Juice and both times they were processed and arrived really promptly. The products were very reasonably priced and so far they look like an excellent little business that I would be happy to recommend and come back to in the future. Thank you guys.
January 9, 2024
Unprompted review
Reply from Ultimate Juice
Thank you for taking the time to leave us a feedback Marylin :)
Great value, service and love Steamcrave
I bought a Hadron Plus, super bit of kit. Steam crave quality is first class, all built to last. Am running various Rda's on it in dripper mode and it performs brilliantly dense plumes and great flavour.
Fast delivery, good customer communication and an overall first class service for the Ultimate team.
January 31, 2024
Unprompted review
Reply from Ultimate Juice
Thank you for your kind words! We're delighted that you're enjoying the Hadron Plus and our service. Your satisfaction is our top priority. Enjoy your vaping experience!
Siera Alpha Juliet
Can't recommend enough SAJ HZ sorted me…
Can't recommend enough SAJ HZ sorted me out big time was going away and message about placing order he went above and beyond to get my order out next day thanks alot will be ordering from you again sorry took so long to leave review but was away
February 2, 2024
Unprompted review
Reply from Ultimate Juice
Hey Dave,
Thank you immensely for taking the time to share your positive experience with us. It was truly a pleasure to ensure your order was dispatched promptly, especially knowing the urgency of your situation. Your satisfaction is our top priority, and hearing that we were able to meet your needs is incredibly rewarding :)
Warm regards,
SAJ HZ
Very good price for a Steam Crave Boro…
Very good price for a Steam Crave Boro mod, included the Boro tank.
Very very quick FREE delivery.
I hope they extend their hardware range as their service is outstanding.
February 8, 2024
Unprompted review
Reply from Ultimate Juice
Thank you for your sincere and gracious feedback Stephen.
While we always strive to source quality hardware, sifting through the sea of devices can feel like searching for diamonds in a pile of rocks ;)
Kind Regards
Siera Alpha Juliet
I bought a Steam Crave mod
I bought a Steam Crave mod, shipped to New Zealand, from U.K. It was faulty and Sajad did his utmost to put things right. He shipped me a replacement at no cost. Ultimate Juice U.K., would get 10+ stars from me for their impeccable customer service. Well done. I highly recommend Ultimate Juice U.K
December 13, 2023
Unprompted review
Reply from Ultimate Juice
Dear Brian,
Thank you sincerely for taking the time to share your experience.
It was our pleasure to assist you with the Steam Crave mod, and I'm delighted we could resolve the issue to your satisfaction.
If there's anything else you need or any way we can further enhance your experience, please don't hesitate to let us know. We value your recommendation and are here for you.
Warm regards,
Siera Alpha Juliet
hi quality juice
Massive range of hi quality juice, fast delivery have used this company for a while now and will continue to
November 24, 2023
Unprompted review
Reply from Ultimate Juice
Hey Ross, I'm happy that you've found our delivery swift and liked the E-liquid ranges :)
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