Ultimately Sydney Reviews 

80
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Helen was recommended to us by some friends, who toured Sydney with her last year, and we were delighted that they had. Helen provided a very informative tour, explaining the history of the city’s evo... See more

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Rated 4 out of 5 stars

Jenny and I had a wonderful day. Hilda was fantastic. We loved all of the destinations. We both feel that the only weak spot was the stop for light refreshments. We understood that under the current c... See more

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Rated 5 out of 5 stars

Helen is very personable, warm and well informed. Great characteristics to be a guide. She tweaked the itinerary to suit our two day program. The experiences she arranged for us were unique. She never... See more

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Rated 5 out of 5 stars

Despite very difficult conditions due to the NSW bushfires with closed roads ect. our guide and driver Jon had done the homework and could still take us to many areas on South Coast and Highlands, ver... See more

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Company details

  1. Travel & Vacation

About Ultimately Sydney

Information provided by various external sources


UltimatelySydney
UltimatelySydney2


Welcome to Ultimately Sydney

Ultimately Sydney is a CITY TOUR specialist, offering a range of fun and informative itineraries that have been tried and tested over the past 12 years.

We believe that to truly appreciate a city it helps to understand the history, discover the food and be immersed into the vibe.

Our slogan is SEEK – TASTE – FEEL which represents the holy trio, The Story of Sydney – The Taste of Sydney – The Art of Sydney. All 3 tours can be experienced over 3 days individually or as a condensed, tailor-made private tour blending all 3 genres in one day.


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4.8

Excellent

TrustScore 5 out of 5

80 reviews

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4.8

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Rated 5 out of 5 stars

This was an inspiring journey...check it out soon!

This was an inspiring journey into online tours, the Blue Mountains and indigenous songlines and all I can say is that it lifted my spirits and inspired a new perspective into the indigenous story and how we can take this history of Australia to create a shared story for Australia.

Check it out soon!

April 19, 2020
Unprompted review
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Reply from Ultimately Sydney

Yes, Sam you are right on. Thank you for your feedback. We will keep you updated with more of Peters experiences.

Sincerely, Helen

Rated 5 out of 5 stars

Such a great ''tour'' of the Blue…

Such a great ''tour'' of the Blue Mountains during confinement and I loved Peter explanation on the Song line in the BM. Very well done!

April 17, 2020
Unprompted review
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Reply from Ultimately Sydney

Thank you Helene, Yes, Peter has alot to share and we hope to help him connect with the world. I look forward to telling you all about it.

Sincerely, Helen

Rated 5 out of 5 stars

I loved the experience of being on tour with Helen

I loved the experience of being on a virtual tour with Helen from Ultimately Sydney for a scenic experience of The Blue Mountains. I found the aboriginal content absolutely excellent and I loved listening to the stories Peter told about the Songlines through his country.
It's raw and real and I also really liked the unscripted content.
Thank you Helen

April 16, 2020
Unprompted review
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Reply from Ultimately Sydney

Thank you Janet, you got all we would have hoped for out of the tour. Thank you for being so engaged with questions that helped people appreciate the tour even more.

Sincerely, Helen

Rated 5 out of 5 stars

The virtual tour of the Blue Mountains

The virtual tour of the Blue Mountains, conducted by Helen at Ultimately Sydney, was fantastic!

Helen gave an informative and interactive account of the history and present state of this beautiful and unique Australian landscape.

The addition of Peter Williams, a soulful indigenous Australian, brought in a depth and appreciation of our influences on the land. I loved hearing his story about the traditional songlines of his people.

I will definately be visiting the Blue Mountains, once we're able to fully appreciate it in its wholeness.

Thanks again Helen, for such a great presentation delivered with such passion.

April 16, 2020
Unprompted review
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Reply from Ultimately Sydney

Thank you for your review Jo, your words make me feel like we are on the right track in collaborating with our most valuable partners. We truly do have incredible talent and passion in Sydney and it's so much fun exposing them to the world. I hope to see you on tour virtually or even better, in person one day soon.

Sincerely, Helen

Rated 5 out of 5 stars

Superb virtual tour and educational…

Superb virtual tour and educational about the three sisters and Katoomba located in the Blue Mountains

April 16, 2020
Unprompted review
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Reply from Ultimately Sydney

Thank you Jonathan, your feedback and support is always so helpful to us. I look forward to getting back to some sort of norm so we can continue showing your guests the best of Sydney. Until then, let's keep traveling virtually together.

Sincerely, Helen

Rated 5 out of 5 stars

Well done Helen

Well done Helen, keep the fire burning!

April 16, 2020
Unprompted review
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Reply from Ultimately Sydney

Thank you Mark, I look forward to featuring your fantastic boat on our Sydney Harbour tour on 29 April.

Sincerely, Helen

Rated 5 out of 5 stars

Antonio was awesome

Our guide Antonio was awesome! Very informative, as well as helpful with photos and just overall a fun experience. He helped make it that much better.

March 26, 2020
Unprompted review
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Reply from Ultimately Sydney

Hi Phillip, thank you for your feedback. Yes, we are very lucky to have Antonio on our team. I am thrilled that you had fun experience. I hope we can welcome you back to Sydney again some time.

Sincerely, Helen

Rated 5 out of 5 stars

Great Trip!

Great Trip! Thank you!

March 24, 2020
Unprompted review
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Reply from Ultimately Sydney

Thank you Anna Maria! I hope all is well with you during this time, We hope to welcome you again to Sydney in the future. I wish you and your family good health and happiness.

Sincerely,
Helen

Rated 5 out of 5 stars

Excellent Foodie Tour

Rohan gave us an excellent Foodie and Informational Tour that he customized to us.
We were very pleased and happy with our tour. I give them the highest rating possible. It is a must see tour when in Sidney!

Sharon D

March 22, 2020
Unprompted review
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Reply from Ultimately Sydney

Thank you for your review Sharon, Yes, Rohan combined our Story of Sydney and Taste of Sydney to give an impression of both our history and fantastic food scene. We hope you can join us again some time in the future, perhaps on our Art of Sydney tour, it's very fun. I wish you good health and absolute happiness.

Sincerely,
Helen

Rated 5 out of 5 stars

Excellent experience

March 22, 2020
Unprompted review
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Reply from Ultimately Sydney

Thank you for your review Michele. We hope to welcome you back to Sydney again in the future.

Sincerely,
Helen

Rated 5 out of 5 stars

Personalized service at its best!

We would like to thank Rowen for a wonderful day yesterday wandering around the back streets of Sydney. Rowen was extremely accommodating to our 81 year old mum, always making sure that she was keeping up. We discovered areas of The Rocks that we didn’t know existed. Rowen also identified that we loved to dine out and went out of his way to recommend restaurants that we would enjoy. Thank you to everyone at Ultimately Sydney for still providing us with personalized tour despite what is happening around the world. We will definitely be using your services again in the future!

March 21, 2020
Unprompted review
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Reply from Ultimately Sydney

Thank you for your awesome review Dianna! Thank you also for being brave and getting out to enjoy our beautiful city while our government still allows it. Yes, we are in very interesting times and I am glad that Rohan had the chance to spend it with you. We look forward to welcoming you on board another tour in the future.

Sincerely,
Helen

Rated 5 out of 5 stars

John did an excellent job showing us…

John did an excellent job showing us around Sydney. He pointed out points that we visited following our tour around Sydney. He also provided us with hand sanitizer and bottled water. We noticed that he had a disinfectant bottle on board in order to keep people safe during this CoronaVirus outbreak.

He also drove us by a hotel that my husband stayed in while in the Air Force back in the early 70's. My husband loved seeing that.

Thank you,
Pamela And Richard Hirsch

March 16, 2020
Unprompted review
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Reply from Ultimately Sydney

Thank you Pamela and Richard for your lovely review. Yes, we are very lucky have Jon on our team. He is a delight to work with. Thank you for being brave and getting out and about despite the happenings. It must have felt nostalgic when passing Richards home from the 70's. I hope you can visit again some time in the future.

Sincerely,
Helen

Rated 5 out of 5 stars

History and Beauty combine

Our tour guide Antonio was very informative with the history about Sydney. Many things as an Australian I did not know. From start to finish it was a great tour with some breath taking views of Sydney Harbour thrown in.
All in all a fantastic end to our Sydney holiday and big CONGTATS to all in the team

March 16, 2020
Unprompted review
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Reply from Ultimately Sydney

Thank you for your review Doug. We love it when our own countrymen/women join our tours, especially when you discover something new. You know, even as tour guides we are always learning something new. It makes the job so interesting. I hope we can welcome you on board another tour again some time in the future.

Sincerely,
Helen

Rated 5 out of 5 stars

I found the tour very enjoyable and saw…

I found the tour very enjoyable and saw a lot of Sydney I would not have seen otherwise during the short stay in Sydney. The tour guide was very friendly and good at explaining what we saw.

March 12, 2020
Unprompted review
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Reply from Ultimately Sydney

Thank you for your feedback Peter, we are so pleased you enjoyed your experience. Please join us again on another tour some time.

Sincerely,
Helen

Rated 5 out of 5 stars

Excellent tour guide and overall…

Excellent tour guide and overall experience.

March 12, 2020
Unprompted review
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Reply from Ultimately Sydney

Thank you for your review Ray, we very much appreciate it. Please come back again :)

Sincerely,
Helen

Rated 5 out of 5 stars

We had a great time

We had a great time. Our guide was really nice and knowledgeable.

March 11, 2020
Unprompted review
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Reply from Ultimately Sydney

Thank you for your feedback Maria, We know we only get one shot at making a great 1st impression. We hope to welcome you on board again one day.

Sincerely,
Helen

Rated 5 out of 5 stars

Great small group tour of Sydney.

Great small group tour of Sydney.. Our guide Antonio was friendly and very knowledgeable. Highly recommend Ultimately Sydney tours!!

March 9, 2020
Unprompted review
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Reply from Ultimately Sydney

Thank you for your review Riki, we very much appreciate it.

Sincerely,
Helen

Rated 5 out of 5 stars

Get to really know Sydney!

Helen was recommended to us by some friends, who toured Sydney with her last year, and we were delighted that they had. Helen provided a very informative tour, explaining the history of the city’s evolution and development, along with showing us areas of Sydney that we would never have discovered without her local knowledge. In addition, she highlighted several bars and restaurants that we should try. Using various modes of transport, ferry, tram, train etc., we covered an extensive area of Sydney. This was a great tour and very good value for the price.

March 8, 2020
Unprompted review
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Reply from Ultimately Sydney

Naw... Thank you Richard! It was very cool hanging out with you both. I've met 4 of you from what sounds to be an amazing place - Bermuda. I hope my rival in Melbourne and I will see you and Kathy on our shores again soon :) 2023 is going to be a beauty, I can sense it

Sincerely,
Helen

Rated 5 out of 5 stars

Awesome day out

Awesome day out, Antonio was fantastic, very knowledgeable and friendly, highly recommend

March 8, 2020
Unprompted review
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Reply from Ultimately Sydney

Thank you Trevor! We are so happy that you enjoyed the day. Yes, we love Antonio too, he is much valued in our team.

Sincerely,
Helen

Rated 5 out of 5 stars

Story of Sydney

Excellent morning tour of historic Sydney. So educational. Well worth the effort.

March 8, 2020
Unprompted review
Ultimately Sydney logo

Reply from Ultimately Sydney

Thank you for your feedback David! We hope to welcome you on board again some time soon.

Sincerely,
Helen

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