I went in to return my Merrells that were taking in water under warranty. Kim was a great help and made getting the shoes refunded a quick and easy process. It gives you trust buying from this store... See more
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21 Fairground Way, Riverside Business Park, NN3 9HU Northampton, GB
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I went in to return my Merrells that were taking in water under warranty. Kim was a great help and made getting the shoes refunded a quick and easy process. It gives you trust buying from this store... See more
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Lewis was amazing helping me make a decision on the right kitchen unit and camping stove for our weekend trips in the campervan. He made units up to check dimensions and answered numerous questions re... See more
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I went over to this store this morning for a good pair of walking boots. I was surprised and disappointed to find that the lovely shop I had visited 2 weeks was now an Outlet store. Although the staf... See more
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Saw a offer on line went into the store could not see it asked asked young assistant she said the offer was still on asked which one of the chairs I wanted then took them to the tills very helpful.
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21 Fairground Way, Riverside Business Park, NN3 9HU, Northampton, United Kingdom
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Christine, especially, was really helpful and patient as we tried on clothes for a snowy holiday in Finland. Lots of stock and competitive prices. Highly recommended.
Thanks Callum for your help and great service much appreciated
A very good experience. Callum was quick to offer help and fetch wellies in my size, he asked helpful questions without being pushy and guided me to make the decision to buy. All the staff I spoke to were friendly. Very happy with the service and my new boots which are nice and muddy already!
I'd won a decent-sized voucher to spend with Ultimate Outdoors, so chose to splurge it on Christmas presents and a few bits for myself. Normally, I hate Christmas shopping, but everyone in the store was so sweet and helpful. Big thank you to Amy, for sharing my excitement at spending my winnings and for endless patience with all the gift receipts. A really lovely experience (and I adore the recommended jacket).
Been to this store many times, never had a problem, the staff are helpful and polite, I wanted some advice on a waterproof coat, was greeted by Dan who spent some time with me ,giving helpful advice, talked through some options and brought the coat i that fitted my requirements, thank's for your help Dan ,much appreciated .
Got here after being practically ignored by cotswold at Rushden, had a reasonable number of boots on display then Dan came over and offered to help, knew their stuff suggested brands to try and brands to avoid, As we were looking for slim footed size 8's got several pairs to try, sorted some out for my son as well, kept in touch whilst leaving us to take our time choosing, saw that they helped others at the same time as us. Ended up with 2 pairs of really good boots at reasonable prices
We were helped today by Ryan S at Ultimate Outdoors. Ryan was excellent, very knowledgeable and helped us understand all the options available for us. He was patient too whilst we tried on all the back packs. With our DOE discount we got a great price. Thank you.
Bought some walking boots Teri was helpful and friendly.
Ryan A the assistant who served me today was excellent! Knowledgeable, friendly and very customer focused, a true credit to the company. I always feel welcomed by staff at this Northampton Ultimate Outdoors branch. They know their stuff and I always feel happy leaving the store. Well done everybody! Five stars! *****
I visited the store to look for some new waking boots. Dan was really helpful and went through the different options/ pros and cons with me. I left with a good pair of shoes!
Callum, was helpful and I found a pair of trainers I was happy with. All good.

Reply from Ultimate Outdoors - Northampton
Great service from Dan, tried hard to find the item I wanted and engaged well when I didn’t stop talking about my dog walks!

Reply from Ultimate Outdoors - Northampton
Just been to Ultimate Outdoors, Northampton and purchased 1 pair of Walking shoes and 1 pair.of Walking sandals both by Merrell. Excellent service by Callum helpful, polite, a joy to go to a shop and be served by someone who actually wants to help.

Reply from Ultimate Outdoors - Northampton
Excellent customer service, friendly and knowledgeable staff, served by Dan

Reply from Ultimate Outdoors - Northampton
Was served by Leah at the Riverside branch. I wanted walking boots but I have a wide foot. She was really patient and helped me try on various types, and different sizes too. Nothing was too much trouble. I made my purchase and left very happy 😊

Reply from Ultimate Outdoors - Northampton
Ryan A was so helpful and welcoming earlier this evening. I came in to purchase a coat with my grandson. He was polite greeted me with a smile. He checked stock sizes for me allowed me time and space to try on as many coats as possible while giving me helpful cost information. He also took the time to chat to my grandson about sonic the hedgehogs which I appreciated while I chose my new coat. Well done Ryan fab job.

Reply from Ultimate Outdoors - Northampton
Visited the store to try and buy some walking boots for myself and the wife. We were served by Callum who was very friendly and knowledgable and helped us with some very comfortable Merrell boots. Great service and would definitely recommend.

Reply from Ultimate Outdoors - Northampton
Bought some boots from store, and Ryan A, was spot on, helpful and resolved the issue straight away regarding prices in store sale to online

Reply from Ultimate Outdoors - Northampton
We had a great experience at ultimate outdoors in riverside! Leah P helped us out choosing our first pair of walking boots, giving us tips on which ones to buy for long term use! Thanks Leah 😁

Reply from Ultimate Outdoors - Northampton
Wonderful service from Lewis, who was both knowledge and friendly. He helped me find the right boots for walking. Highly recommended. Thanks Lewis - to are an asset to Ultimate Outdoors.

Reply from Ultimate Outdoors - Northampton
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