5 star service provider and customer service without any hidden bs like some service providers have and reliable performance from paid service. This has been the best EU provider so far for the price... See more
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efficient
it's a real pleasure to use their service. they always reply quickly and are very patient with customers like me, who are not very efficient with computers
thank you to their team.
Needed to change email and support completed my request in under six hours
Recently, I had to change my email address associated with my account. In order to this, I had to contact their support. Normally something I despise, but they proved to make it a complete non-issue.
Their support completed in less than six hours, responding almost immediately to my every query, and were very friendly.
Their prices are also very competitive, and the ability to pay in way that best suits you is something I wish more companies would go for. The only thing I wish they offered is a pay-as-you-go plan.
Ultra has never let me down.
Ultra has never let me down.
I have some kind of technical issue above my head? Support handles it within hours, no matter its difficulty.
I'm trying to do something dumb that I don't have the skill level to handle? Support handles it without complaint, while walking me through the steps they're doing, keeping me in the loop with updates the entire time.
It's cheap for what it offers, and really delivers in every place you'd want it to.
I will NEVER use another provider for the niche they're covering. Ever.
AVOID AT ALL COSTS
AVOID AT ALL COSTS
the landing page looks nice but if you try to actually use the service you'll be subjected to harassment, privacy violations, and fear that they will log into your slot at any moment. Don't listen to their AI bots who flood subreddits. They oversell servers and track everything you do.
The support is amazing
The support is amazing. They are so fast that at times I was thinking I was speaking to chat (but it was email). Great, thank you!
Ultra fast service and quick and…
Ultra fast service and quick and helpful on support tickets
Great product
Ultra fast service and quick and helpful on support tickets
Best guys working
Best guys working, fastest support ever, they even reply, for my understanding, to my dumb questions, everytime they help in the 30min time, best wished to all your team and thanks for the service
reliable services at good affordable…
reliable services at good affordable prices
Upgraded my storage space and the data…
Upgraded my storage space and the data migration was handled very quickly, service support was excellent.
I highly recommend this seedbox.
10 Years+ Going Strong
I've been with Ultra for about 11 years, and it's been an excellent experience at all times. If ever there are issues, they are VERY quick to respond to my tickets and solve the issue.
Fast support and friendly!
Because of Paypal I was double-charged for my service. (I forgot to remove my subscription through them.) I contacted Ultra, let them know they gave me instructions first to remove the auto subscribe from paypal then option on getting a refund/credit, I decided to take the credit to my account in order to have it there for next year.
Support was quick to answer and when I say quick less then 10 minutes each time I wrote to them. Been with them since 2018, and have only had to contact them one other time for a different issue. And that was also handled quickly. And just like last time, they were friendly and addressed my issues promptly and to my satisfaction.
Amazing customer support
Amazing customer support that really helps you.
I requested a migration and Ultra's support helped me with everything, they even adjusted all the underlaying application URL references. I basically didn't have to do anything anymore after the migration was done.
Communication during the review was solid and expectations were set correctly.
This isn't also the first time that Ultra's Support helped me perfectly. I can highly recommend Ultra to anybody else.
tickety boo
Great customer service, migration from previous server made easy. recommended
Upgraded from 1TB to 2TB storage with…
Upgraded from 1TB to 2TB storage with ease. Been using for years & am happy. Annoying when the app needs restarting but generally very good service.
Always a great experience
I've been with Ultra for years. The service is really good, and for a university student like me, quite affordable. Support is always helpful as well.
Je suis client depuis 2018 ils m'ont…
Je suis client depuis 2018, ils m'ont aidé à installer la seedbox, et j'en suis très satisfait.
C'est très rare quand il y a un problème.
Et quand il y en à un ils sont très réactifs et vous aident très rapidement.
Vous avez une seedbox de qualité et pas chère je la recommande.
I've been a customer since 2018, they helped me install the seedbox, and I'm very happy with it.
It's very rare when there's a problem.
And when there is one they are very responsive and help you very quickly.
You've got a quality seedbox at a low price, and I recommend it.
Very fast and supportive service
Very fast and supportive service. Best seed box provider I’ve used. Highly recommend!
Cant ask for a better seed-box provider
Have been with UltraCC for over a year now and have nothing but good things to say. The service itself is great, and as my first seed-box was great with documentation to get me going. Anytime I have needed support they have been better than I could hope in both how fast they get back to you, and just overall support quality. Cant recommend them enough!
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