UltraCap Trading Reviews 

125
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

I've passed their kickstart chalenge a month ago, profit target achieved but their platform shows challenge ongoing. I've tried contacting them from their site mailed them but no revert received from... See more

Company replied

Rated 3 out of 5 stars

I haven't actually traded or worked with them , I've jst been through their site and all that. Everything seems great and nice but the fact that I'll have to trade a minimum of 20 trading days just f... See more

Company replied

Rated 5 out of 5 stars

Honestly the costumer support from the team is on point, quick and personal replies. And they really try and help you with finding a solution to your problems. This also proves to me besides some othe... See more

Rated 5 out of 5 stars

Ultra Capital Fund has the best support whenever you ask question about their evaluation plans. so big check to their support!. Their challenge is so the best so far as I've seen in the internet... See more

Company details

  1. Alternative Financial Service
  2. Fund Management Company
  3. Non-Bank Financial Service
  4. Recruitment Service

Written by the company

The Real Alternative in Global Trader Funding Realistic, Achievable, Regulated. We pride ourselves on realistic rules aimed at finding top career traders. It's real money and we make our profits from traders performance, not evaluation fees. No Relative Drawdown No Daily Loss Limits Just rules that promote good risk management. No wonder we have one of the highest pass rates in the industry at 7-8% and we are still the undisputed most achievable accreditation plan on the market We're after quality not quantity. If you want to trade for fun, go to every other firm.. if you want a trading career, there's no comparison.


Contact info

3.7

Average

TrustScore 3.5 out of 5

125 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(125)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Really disappointed with Ultra Fund…

Really disappointed with Ultra Fund Capital.
Had high hopes due to them taking time pressure off when passing challenges as Im a conservative trader.
They tout themselves as wanting traders that manage their risk, but dont allow you to use EAs that do exactly that.
For a relatively new funding firm who is trying to grab a piece of the market their uncompromising nature was disappointing.
Off to funded trading plus as they have no time limits either, so will give them a try.
Ps: one good thing is that they processed my refund quickly.

July 15, 2022
Unprompted review
UltraCap Trading logo

Reply from UltraCap Trading

Hi Kaizen,

We are sorry that your experience has not been optimal for your way of trading.

EA's are accepted. All we ask is that you conform to the risk requirements, by placing a stop loss when your orders are sent through. From the email trail I can see that your disgruntlement comes from us asking you to place stop losses according to our FAQ and rules, which you agreed to but because your EA does not do this, and I can only assume, because you cannot make your EA do this, you have jumped to the conclusion that we do not support EA's.

Our services cannot compromise just as our investors do not compromise. Had we sprung this on you after you started and then not refunded you, I would have whole heartedly agreed with a poor review, but I am disappointed that you would leave a review like this when there is no actual course that we could have done to make it better or resolve it, since you were the one who did not realize that our accreditation is not compatible with you.

We wish you luck in the future and if you can make that EA place an order with a stop loss, instead of adding them after, then we will be more than happy to work with you!

Take care.

Rated 5 out of 5 stars

Awesome Experience

Huge thanks to the team at Ultra Capital Fund, especially RJ. So far been a great experience as I start my prop fund journey. Will update as I continue the very realistic challenge ahead.

June 21, 2022
Rated 5 out of 5 stars

The best firm out there

Ultra Capital Fund has realistic plans compare to other firms. Customer support are friendly and responds fast. Accreditation fees are cheap. Best of all, there is no desk fees to pay every month after passing.

June 4, 2022
Unprompted review
Rated 5 out of 5 stars

Stand Out From The Pack

Hard Core 10/10 Points: The 'Out From The Pack' element is this - Ultra Capital Fund is the only Prop Firm that has the most practical and achievable evaluation structure; designed only for those who understand and adhere to the rules of the game. No education material of any sort; they say that clearly in their website. And they take absolutely no interest in earning their income from traders' accreditation fees but rather from the profit splits of successful traders. Make it or break it.

Basic 3 star points: Onboarding process is seamless. Excellent customer support. Terms and conditions are completely straightforward. FAQ Section with a wide range of articles with examples and explanation. Regulated by ASIC through the Australian Consumer Law (ACL) and the Corporations Act 2001 (Cth). Easy and simple traders portal interface. Razor-sharp MT5 platform. Tight spreads and fast execution.

May 15, 2022
Rated 5 out of 5 stars

*UCF is the REAL DEAL for SERIOUS TRADERS*

UCF is the REAL DEAL for SERIOUS traders out there.

I've got nothing but good things to say about them and their team. Dedicated to finding serious traders with good risk management and capital preservation.

Hands down, the best prop firm in the industry.

Hope to have a long and prosperous future with UCF!

April 24, 2022
Unprompted review
Rated 5 out of 5 stars

Thumbs up =)

Still doing my accreditation but I have had no issues during my trial.
Actually I did not pass my first attempt at accreditation but I'm in the process of making another try and I suppose that means I'm happy with choosing them =)

April 12, 2022
Rated 1 out of 5 stars

Set up to fail you

Set up to fail you. Keep away.

April 7, 2022
Unprompted review
UltraCap Trading logo

Reply from UltraCap Trading

Hi Marijan, we are so sorry that the breach happened to you.

We are definitely not set up to fail traders, but there are traders who do unfortunately fail from breaking risk requirements as they do not read the rules before they trade.

In your case, you had somehow missed the Risk Requirements in our FAQ and had been flagged for opening multiple positions at larger lot sizing whilst in drawdown already on the same symbol. Not only is this considered a risk breach (opening multiple larger positions whilst falling in drawdown), but it was also a deviation to your trading plan, in which you also indicated that you would only open a maximum of 3 positions per symbol.

We encourage all traders to ensure they show impeccable risk management in return for the most generous drawdown to target ratio on the market.

Alternatively, we will be releasing new plans soon that allow much more freedom when it comes to risk requirements, in return for a more strict target to drawdown.

We wish you all the best with your trading.

Rated 5 out of 5 stars

Hands down the BEST Prop Firm

This is probably hands down the best prop firm out there. I managed to get funded with them and its been uphill from there with Ultra. They have amazing support, answering all my stupid questions shout out to RJ. I highly recommend UC. I am on my way to open my additional accounts and get funded on them also with Ultra.

February 23, 2022
Unprompted review
Rated 4 out of 5 stars

Good so far

Just signed up for the review, will update once I start the review and my experience with the whole accreditation process.

February 5, 2022
Rated 2 out of 5 stars

still waiting

It is true I received welcoming note very quickly, and also accreditation for my evaluation process, but after receiving credentials for my ''launch'' account where I should try execution and everything else for a week I tried and that account was completely inactive. I immediately sent an email pointing out that fact but there was no answer, and still waiting for an answer...two days. I still hope they are ''The peak of prop funds''.

December 2, 2021
UltraCap Trading logo

Reply from UltraCap Trading

Hi Nenad, Thanks for reaching out using TrustPilot. We are terribly sorry that your experience has not been optimal and we are on standby to assist you in any way we can.

Oddly though, we have searched high and low and cannot find any emails from you? In fact, we only just become aware of your issues through this trust pilot post! Could you please try email us again at support@ultracapitalfund.com or alternatively, as you are a NNFX user, please reach out to one of the NNFX discord representatives for immediate assistance so we can resolve this issue for you.

We are ever committed to assisting you. Thanks again for the feedback.

EDIT: we have located your details and have checked again, and our team is a little confused - there is definitely no tickets raised with our support team from you! Also, we have checked your account and it is completely active and working? Could it be that you need assistance with set up?Please respond to our email to you and one of our friendly team will be happy to assist with setting up your account.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look