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Company details

  1. Software Company

Written by the company

UltraDefrag is a powerful, feature-rich and easy to use disk defragmenter.


Contact info

2.8

Average

TrustScore 3 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Buying a license does not give you the…

Buying a license does not give you the right to updated versions.

Even worse is that when they do update, you'll get spammed to upgrade to the new version, but in order to do so, you need to pay.

Terrible experience. Do not buy.

January 28, 2026
Unprompted review
Rated 3 out of 5 stars

Ultradefrag is a good product but…

Ultradefrag is a good product but support is lacking. I have asked them multiple times on how to delete the Upgrade to Version 14 message that pops up when I start Windows and they won't respond. I'm considering uninstalling it and using another product.

April 1, 2025
Unprompted review
Rated 1 out of 5 stars

Non-existent customer support

Non-existent customer support - NO RESPONSE!!!
Emailed on June 17, an issue with UltraDefrag along with screenshots and diagnostic information
Follow-up on July 4th
Have paid for multiple versions over the years but this one was my last since I suspect the company is going out of business. All I get is automated emails saying:
"Dear customer,

Thank you for contacting us! We will review your request and respond to you within 3 business days."
Not true!

June 17, 2023
Unprompted review
Rated 1 out of 5 stars

I'm stuck with installation of version…

I'm stuck with installation of version 10 of UltraDefrag.
There is not accessibility in your installation for visually impaired person.
I'm furious about this version 10.
No problem with version 8 for me but with version 10 there are a lot of problems.
With accessibility, with Microsoft Defender.
+ Eddy François Legrain

September 6, 2022
Unprompted review
UltraDefrag logo

Reply from UltraDefrag

Sorry to hear about that. Currently we're working on the Microsoft Defender related issue, as soon as we fix that we'll let you know. In terms of accessibility nothing changed since version 8, though. Please contact us at support@ultradefrag.net and provide a bit more details about the accessibility issues you encounter. We'll do our best to fix them as well as soon as possible.

Rated 3 out of 5 stars

You guys are 2 paranoid about pirating

You guys are 2 paranoid about pirating; it would be nice to get an install copy so when I format my SSD (as I occasionally do); I won't have to beg borrow or steal?

August 21, 2022
Unprompted review
UltraDefrag logo

Reply from UltraDefrag

Thanks a lot for your feedback! You're 100% right, recovering of the lost installer definitely has to be much easier. We'll do our best to simplify the process as soon as possible.

Rated 5 out of 5 stars

Over the past few years

Over the past few years, I tested a variety of defrag software, some of which are among the big names in the industry. There is an analysis tool available in Ultimate Defrag which gives a numerical value of the degree to which a defrag job has optimized a hard drive. So far, and among a whole variety of software I gave a try, Ultra Defrag achieved the highest score after a full boot-time optimization (with file arrangement based on time of access in ascending order while keeping the other default settings), which was easily noticeable in the speed of file and application opening as well. The same excellent performance can be maintained by periodic quick optimizations after a full boot-time job, which can be scheduled as an automatic defrag.

August 21, 2022
Unprompted review
UltraDefrag logo

Reply from UltraDefrag

Thanks for being a hardcore fan of UltraDefrag! It's awesome to hear our software works well for you for years! Also, thanks a lot for your tips on how to achieve the best disk performance!

Rated 5 out of 5 stars

I have used UltraDefrag for years

I have used UltraDefrag for years. It has only improved with age.

August 21, 2022
Unprompted review
UltraDefrag logo

Reply from UltraDefrag

Thanks for being a hardcore fan of UltraDefrag! It's awesome to hear our software works well for you for years!

Rated 5 out of 5 stars

Fast and reliable

UltraDefrag does everything I want it to do - and more.

It is fast, reliable and stable I can only reecommend it.

August 21, 2022
Unprompted review
UltraDefrag logo

Reply from UltraDefrag

Thank you very much for your feedback!

Rated 1 out of 5 stars

Absolutely no customer support

Absolutely no customer support. Even Fastspring screwed up by sending me a blank URL for the download. None of my many emails to you, Fastspring, and Dimtri were responded too. In my research I discovered that this same scenario happened in 2020 when I first bought the product. It took until three months until November to get the product. I do not plan to upgrade in the future due to these two scenario that left me very angry.

August 21, 2022
Unprompted review
UltraDefrag logo

Reply from UltraDefrag

Sorry to hear about that! It looks like our customer support backend needs an additional round of testing. We'll do our best to find out why it failed and fix that as soon as possible.

Rated 5 out of 5 stars

Is correct.

It is going well. The problem is, on the MSFT issue, it should be improved to make it smaller and more usable. In all functions today, they are very good and functional.

August 21, 2022
Unprompted review
UltraDefrag logo

Reply from UltraDefrag

Thank you very much for your feedback! Wouldn't you mind to contact us at team@ultradefrag.net and provide a bit more detail about the improvements?

Rated 5 out of 5 stars

Very good software

Since it was open source has been the best defragmenter.
It's also usable as a portable software.
Now it's a commercial software, but nothing has changed.

August 21, 2022
Unprompted review
UltraDefrag logo

Reply from UltraDefrag

Thank you very much for your feedback!

Rated 5 out of 5 stars

Virtual Machines (Windows 10, Ubuntu) work more faster

UltraDefrag 10 works well on Windows 11 22H2 beta, also with Hyper-V Virtual Machines. I use SSD. Virtual Machines (Windows 10, Ubuntu) work more faster after the defragment of vhdx. I strongly recommend this useful software. Thank you so much for your products!

August 21, 2022
Unprompted review
UltraDefrag logo

Reply from UltraDefrag

Thank you very much for your feedback!

Show reviews in all languages. (13 reviews)

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