ultrasmurfs Reviews 562

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 88 reviews, reviewers overwhelmingly had a great experience with this company. Many customers found the service to be excellent, highlighting the speed and efficiency of responses from the support team. People frequently praised the helpfulness and friendliness of the customer service, noting that issues were resolved quickly and effectively. Reviewers also appreciated the quality of the products, with many stating that their purchases met expectations and worked as described. However, some customers also noted initial problems with their accounts not working or receiving incorrect login credentials. A few other people also felt that response times for support could be slow, leading to delays in resolving their issues, and in some cases, felt ignored. There were also instances where customers received banned accounts or experienced issues with account recovery.

What people talk about most

Product

Customers had ambiguous experiences with product, with some expressing satisfaction, stating that everything... See more

Service

Reviewers highlight ambiguous aspects of service, with many praising it as excellent, fast, and reliable,... See more

Response time

Users describe ambiguous interactions with response times, with many customers reporting fast and instant... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many praising the fast, friendly, and... See more

User experience

Customers consistently note ambiguous experiences with user experience, with some reviewers expressing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had some issue with an account but that wasn't a problem because i mailed them and they sended me a full working properly account, i recomend this site! +rep

Rated 4 out of 5 stars

bought a league acc had a little issue w it at the start. had to make a ticket, but everything worked out well 👍

Rated 5 out of 5 stars

🌟 Seller Review – 5/5 🌟 Just bought a CS2 account from this seller — super smooth and fast transaction. 🔐 ✅ Account details were exactly as described ✅ Delivery was instant ✅ Seller was frie... See more


Company details

  1. Gaming service Provider
  2. e-Commerce Service
  3. Hobby Store
  4. Video Game Store

Written by the company

The Ultra Gaming Marketplace 🤝Est. 2022


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

562 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 2 out of 5 stars

he cap i still didnt get my refund

he cap i still didnt get my refund.he just made the website say refunded and told me wait some days and still never got my refund. And when i asked abt it his team said they couldn’t do nothing else to help me. But the service is ass but customer service is good. Eldorado.gg is better. Dont delete my review.

June 14, 2024
Unprompted review
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Reply from ultrasmurfs

Customer just lying to blackmail the company, we have transaction evidence of a refund being completed.

Rated 5 out of 5 stars

Amazing Site

Amazing Site. I love smurfing and i bought countless accounts there. easily 50+ accs, always quick, no single ban. highly recommend!

May 30, 2024
Unprompted review
Rated 1 out of 5 stars

I pay 29.99 for instantly account

I pay 29.99 for instantly account, I don’t receveid account

May 27, 2024
Unprompted review
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Reply from ultrasmurfs

Brother It was sent, we have tried to contact you for months, please contact us or remove the review, please!

Rated 4 out of 5 stars

I bought an account and got it really…

I bought an account and got it really quickly. The name/password was wrong but the support was and they helped me out. Only 4 stars because it took them 3 days to give me a new account. Otherwise I recommend them.

May 20, 2024
Unprompted review
Rated 5 out of 5 stars

Slight hiccup but it is all good.

After a coincidence about account delivery, it took some time for the issue to be resolved but it was resolved at the end of the day and that is what matters. Having purchased here multiple times, they are legit and trustworthy.

March 25, 2024
Unprompted review
Rated 1 out of 5 stars

Disgusting Service Takes too long to…

Disgusting Service Takes too long to respond and all of his accounts keep getting banned , ( bad stock )

March 19, 2024
Unprompted review
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Reply from ultrasmurfs

They get banned only due to tickets, please wait for us to respond to you, if we haven't already ( should have done by now ) , you need to stop typing in the chat and you won't get banned.

Rated 5 out of 5 stars

It took a while

It took a while, but I've made two purchases and everything works as it should 💪 when there was a problem, I contacted discort ,. Fast,.

March 26, 2024
Unprompted review
Rated 1 out of 5 stars

i had a ps5 acc with 7.9 billion and…

i had a ps5 acc with 7.9 billion and level 8000 that was banned (100€ acc), i then went to support to get a new one.
then i got a level 20 acc with 100 million,bro i paided for a 100€ acc

March 20, 2024
Unprompted review
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Reply from ultrasmurfs

We actually gave you a 1 billion account, if you check cars and deluxo, and that's because we asked you if you want the safest risk-free account, and i told you before sending it, that they have 1 billion, if you wanted another 7.9 account we would have sent it to you, but you didn't want to risk a ban.

Rated 5 out of 5 stars

these guys are legit

account is legit. had it for months. rockstar banned it recently and it legit wasn’t even a full day yet and they addressed my issue and gave me a new one. good people. definitely a permanent customer now

March 17, 2024
Unprompted review

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